mobile device issue RRS feed

  • General discussion

  • I have a MotoQ9C with Mobile 6.1.  It is not recognized by Windows 7.  I have tried to install the Vista driver, but when I do attempt that, it stops the install and says that my operating system is not recognized.  Any ideas - I know there were some compatiblity issues with Vista and Mobile 6.1 but I was able to get that to work.

    I am using Build 7000 on a Lenovo Y510 with a 1.8 dual core with 2G of ram BTW.


    Monday, January 26, 2009 11:45 PM

All replies

  • have you tried installing the driver in vista or xp compatibility mode?

    Right click the installer file, Select Properties, and then the compatibility tab, select OS,

    then at bottom put a tick in Run as Administrator Apply/OK

    then try running the installer file.
    Tuesday, January 27, 2009 12:50 AM
  • Thanks for your response. I did try that, but did not get it to work.  :(  It still says OS not recognized.  
    Tuesday, January 27, 2009 3:34 AM

    Since your question or comment has gone unanswered for so long, you can send your report on the device to the development team in this thread. 

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    Mark L. Ferguson MS-MVP
    Thursday, February 19, 2009 10:45 PM