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Shell Has stopped working RRS feed

  • Question

  • Good day all!

    My name is Bernard and I am seeking some help with Multipoint Server.

    We were asked to set up a small computer lab for a school with 20 Wyse E02 and a Dell Power T30 has the server with Multipoint Server 2012 Premium.

    The issue is we keep getting the error "Shell has stopped working" randomly and it freezes the server causing all the terminals to loose connection. Can you guys please point me in the right direction to solving this issue.

    Thank you!

    Friday, March 2, 2018 1:54 PM

All replies

  • I'm sorry in this case there is not much we can do to help figure this problem out.  We are not aware of any problems with the shell not working on WMS 2012.  I suggest you contact support at this location:

    https://support.microsoft.com/en-us/gp/contactus81?Audience=Commercial&SegNo=3&wa=wsignin1.0

    Thursday, March 8, 2018 10:30 PM
    Moderator
  • Hello,

    We have exactly the same problem randomly since few months on WMS 2012 with ATrust M320 lan stations.

    Except restarting the server punctually we have not found a lasting solution.

    Best regards

    Thursday, September 27, 2018 2:17 PM