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Red status lights which disappear on restart RRS feed

  • Question

  • I have a surface unit which has been running in a public environment for 6 months. I was called in as the unit failed to start up. The red status light was on, but when I turned the unit off and restarted it seemed fine. I know the red light means a problem with the lamp, but can this still be the case if the unit then starts up fine?

    Also, the response to touch seems to have lost sensitivity, could this be related to the lamp loosing brightness by any chance? Or is it more likely a software issue - I may have a problem with caching, was hoping that wasn't effecting the performance.

    Thanks,

    Maryann

    Monday, September 13, 2010 5:44 PM

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