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An error occurred while sending encryption status data. Error code: -2143485933 RRS feed

  • Question

  • I have MBAM server configured on 2 servers 2012 R2 , one hold MBAM IIS Role and second one whit SQL 2014 witch hold reporting services and recovery.

    Everything was fine , but after Win 10 Version 1903 and KB4505175 all client computers stops to report , at the event viewer there is a this error messages

    Level Date and Time Source Event ID Task Category
    Error 11.9.2019 г. 16:44:18 Microsoft-Windows-MBAM 4 TransferStatusDataFailed "An error occurred while sending encryption status data.

    Error code:
    -2143485933 

    Details:
    A message containing a fault was received from the remote endpoint.
    "

    Ive already try -

    support.microsoft.com/hr-ba/help/2756402/mbam-client-would-fail-with-event-id-4-and-error-code-0x8004100e-in-th


    social.technet.microsoft.com/Forums/en-US/822c3586-c4a3-46be-8335-ba58c77ad15c/some-mbam-clients-have-stopped-checking-in-with-the-reporting-server?forum=mdopmbam

    ut agents still cant report, please advice.

    Thursday, September 12, 2019 6:36 AM

Answers

  • What version exactly of MBAM are you running on the server-side and clients?

    Specifically, are you running 2.5 SP1 with the May 2019 Servicing Release (which contains a fix for Win 10 1903)?

    See https://support.microsoft.com/en-us/help/4505175/may-2019-servicing-release-for-microsoft-desktop-optimization-pack?


    Jason | https://home.configmgrftw.com | @jasonsandys

    • Marked as answer by Nick NM Thursday, September 12, 2019 7:02 PM
    Thursday, September 12, 2019 2:32 PM

All replies

  • What version exactly of MBAM are you running on the server-side and clients?

    Specifically, are you running 2.5 SP1 with the May 2019 Servicing Release (which contains a fix for Win 10 1903)?

    See https://support.microsoft.com/en-us/help/4505175/may-2019-servicing-release-for-microsoft-desktop-optimization-pack?


    Jason | https://home.configmgrftw.com | @jasonsandys

    • Marked as answer by Nick NM Thursday, September 12, 2019 7:02 PM
    Thursday, September 12, 2019 2:32 PM
  • Hi Jason, both MBAM Administration and monitoring and second DB and Report server are whit 2.5.1143.0 update.

    Almost all clients have KB4505175 installed (but not all of them are whit 1903 release).

    At https://support.microsoft.com/en-us/help/4505175/may-2019-servicing-release-for-microsoft-desktop-optimization-pack? I saw only client update , is there a server update somewhere?

    Thanks Nick


    Thursday, September 12, 2019 7:01 PM
  • No, it's just a client update.

    Jason | https://home.configmgrftw.com | @jasonsandys

    Thursday, September 12, 2019 9:21 PM
  • I finally solved my problem by following this great guide - https://argonsys.com/microsoft-cloud/library/microsoft-bitlocker-administration-and-monitoring-mbam-v2-5-tips/, courtesy of Dave Guntaner and Bill Spears. When I was gathering information, I realized that I had not properly updated the servers. I installed 2.5.1143.0 without removing roles from the MBAM server configuration. By following this guide https://deploymentresearch.com/upgrading-mbam-2-5-sp1-with-the-june-2017-servicing-update/ - I've updated both servers and now all clients are reporting correctly. They have event ID 3 in the operation log - the encryption status data was sent successfully. I also want to thank Jason Sandis for the tips.
    Monday, September 16, 2019 11:59 AM