Importing Outlook 2010 Mail account settings from one copy of Office 2010, to another copy of Office 2919 RRS feed

  • Question

  • I am trying to export my E-mail ACCOUNT settings from one copy of Outlook 2010 so that I can import them in another copy of Office 2010 on a different computer.  Again, BOTH computers have Office 2010 on them.  While I can move the PST file, my E-mail account information never comes across.  How can I do that without having to enter each account separately.  Also is it normal for the E-mail accounts to show up as DATA FILES rathan than E-MAIL FILES?  I've never come this in the past.



    Friday, September 16, 2011 8:35 PM

All replies

  • To move your accounts, do this:
    - start - run - regedit - search for: HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\Outlook and export it.
    After you import it on to the new PC, you will have the enter the passwords for those e-mail accounts.
    • Proposed as answer by Jharris1993 Friday, December 9, 2011 12:42 AM
    Saturday, September 17, 2011 7:19 AM
  • To move your accounts, do this:
    - start - run - regedit - search for: HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\Outlook and export it.
    After you import it on to the new PC, you will have the enter the passwords for those e-mail accounts.


    This is SO BOSS it isn't funny.  I have two computers, (a desktop and a laptop), that I am constantly migrating Outlook 2010 back-and-forth between them.

    Moving the ACCOUNT information has always been a stumbling block, and since my particular Outlook configuration encompasses several distinct accounts, migrating all this information is, and was, a PAIN.

    Your solution saved me massive money in import-export software, for which I thank you!


    Jim (JR)

    Friday, December 9, 2011 12:46 AM
  • Thanks so much.  What a life saver after replacing my laptop.  This has greatly simplified bringing my contacts over.  Much appreciated.
    Tuesday, April 10, 2012 2:21 AM
  • What a life saver - I have several profiles with many accounts each. I hated the thought of spending several hours trying to set it up on multiple PC's at my house.
    Wednesday, June 27, 2012 9:03 PM
  • I am glad that my answer has helped you all.
    Wednesday, July 4, 2012 9:42 AM
  • Thanks, what a time saver. So easy and fast.
    Wednesday, July 11, 2012 12:10 AM
  • Once I import the reg files, can I move the pst file over to the 2nd PC and have it work with the old pst?
    Monday, July 30, 2012 7:22 PM
  • Once I import the reg files, can I move the pst file over to the 2nd PC and have it work with the old pst?
    Monday, July 30, 2012 7:24 PM
  • Yes.
    Tuesday, July 31, 2012 5:54 AM
  • That is an excellent solution Alexandru - Do you know how I can do this similarly from a windows machine to a Mac running Mac Outlook 2011?

    Thank you.

    • Edited by Double SS Thursday, December 6, 2012 6:14 PM spelling
    Thursday, December 6, 2012 6:12 PM
  • Wish I'd known this BEFORE I migrated from XP to Win7.  Silly me, I figured everything would follow with the .pst file, or be migrated by Easy Transfer (which otherwise seems to have worked surprisingly well.) I did a clean install to a brand new drive, so the XP drive and data files are still on a separate disk, but the registry is now Win7's, so I don't see how I can use this method (nor try!).  Is there no file I can copy over from the XP fileset or something?  Although I suppose if there were, you wouldn't have us messing with the Registry.

    Wednesday, January 2, 2013 10:52 PM
  • As JHarris1993 said, this is BOSS! Thank you. 

    I used this solution to recreate a profile I was using under one Windows 7 account in another account on the same machine. The profile was successfully recreated but I noticed that the email accounts in the profile were still pointing to the data files from the other account, which is not surprising at all. 

    Unfortunately no easy way exists for re-pointing email accounts to alternate file locations. I have five different email accounts in this profile (2 IMAP, 2 Outlook Hotmail Connector and one Exchange), and looks like there are solutions and workaround for each type of account which work with varying degrees of success.

    Changing location of pst data file for IMAP email account

    Changing location of ost data file for an Exchange email account

    Changing location of ost data file for a Hotmail Connector email account

    Thanks Again,


    Tuesday, January 8, 2013 7:05 PM
  • Thanks!

    I am glad that my solution is a good one.

    Also, thanks for the additional info.

    Wednesday, January 9, 2013 5:51 AM
  • The instructions on doing the export were crystal clear. Not so much on the import side. Do I do the import inside Outlook, or from the regedit program?

    Thanks this will be a big help.

    Friday, January 11, 2013 8:02 PM
  • You first close Outlook and then run the exported file, by double clicking on it.

    Press Yes to confirm the action and that is all.

    Saturday, January 12, 2013 7:22 AM
  • Thanks so much, you were a life and time saver. I did as you said, then ran Outlook 2010 and all the accounts were there minus passwords. On my main Hotmail account it wouldn't login. Ran the Hotmail Outlook connector and removed restored the email. The others I figured out how to click change instead of removing and just adding the passwords. I have my non-Plus Yahoo account routed through Singapore, so I can use it in Outlook. I'm using the trial 2013 Pro Plus. I like it a little better than 2010 but it's not a big leap forward. Still as yet I can tell, there is no way to backup and restore without doing something like I did with this export/import. And I think you should be able to sync Outlook between at least two or three PC's or Mac's out the box. If MS can spend Billions on Skype, why not buy a couple small Outlook addon software companies for some pocket change and add some of these features. Between Android and open source software, MS days are numbered. Plus I think Office 2013 is an improvement, but Win 8 sucks to me. A touch screen OS forced on 90% of the PC's and laptops which are non-TS? I know they missed the boat way after Apple's iPhone and Google's Android were sailing. But to try to catch up with lame software won't work. Enough ranting, with all said I like the company by and large, but they need to be more customer friendly. Chrysler didn't make the best Mini-Vans, but they kept market share by price and giving Soccer Moms the features they wanted. Google has the edge with its open-source approach. With Steve Jobs gone Apple doesn't seem to have the vision into the mind of the consumer it had under his reign.
    Tuesday, January 15, 2013 8:18 PM
  • I notice the email accounts are there but the Hotmail & Live accounts can't seem to find the backup pst I created in my Google Drive folder. I will try to close Outlook and copy it (the backup pst) to the Outlook files folder.
    Tuesday, January 15, 2013 11:35 PM
  • I'm still getting a "data file cannot be accessed" error message.
    Tuesday, January 15, 2013 11:56 PM
  • I hope you can clue me in on how to straighten this mess out. I am generally tech savy, most people wouldn't even consider setting up Outlook themselves. But I remember MS Money, you could open a past data file and pretty much all your accounts and everything else was there. It would be nice if Outlook worked like that.
    Wednesday, January 16, 2013 12:02 AM
  • Go to Control Panel - Mail and there, choose the data file.

    Add them through that menu.

    Wednesday, January 16, 2013 7:14 AM
  • I see all the folders but I do not see the email accounts per se. :-(

    Should I have done this procedure before opening up Outlook after the first install which asks me to create an ccount (Which I did not do)?

    Should I uninstall Outlook and reinstall it?


    Tuesday, March 19, 2013 8:01 PM
  • Well I have uninstall Off2010, then reinstall it, but I still can't receive emails. :-( I see all my past emails but can't download new one.
    Wednesday, March 20, 2013 11:41 PM
  • Is there a difference if I use W7-64bit?
    Thursday, March 21, 2013 4:46 PM
  • Now I understand. I did export the proper information but it was not from the proper registry.

    Here is my situation. I have already installed W7 and I have a windows.old file. I use the Regedit from this folder, but it did not use the old regedit but the new one. Is there a way to extract the information from the old registry?

    Monday, March 25, 2013 8:55 PM
  • I tried to import the setting to a newly set up laptop for which i used a different username. This didn't work because the settings couldn't follow the path to the outlook files; the /users/username part didn't match.

    After setting up the laptop with the same username it worked like a charm. Thank you!

    Friday, July 12, 2013 10:34 AM
  • I can get all the way to Profiles, but then there's no Outlook, just my name. What do I export? And to where? Sorry to be dumb, but I'm in the middle of a full Windows 7 reinstall at a very odd hour and it saps the brain.


    Tuesday, August 13, 2013 10:53 AM
  • Related question:  My old PC (Win XP) got fried by a lightning strike, so I am replacing it (with a Windows 8 PC).  I will install Outlook on my new PC, and I'm hoping I can recover the old PST file to save my old e-mails.  But how can I transfer the old account settings, rules, etc.?  I may be able to recover files from the old hard drive, but I can't run REGEDIT on my old (fried) XP machine.  Am I out of luck?
    Thursday, August 29, 2013 10:13 PM
  • Alexandru,

    Please can we have more people like you! 

    Fantastic result. I too have spent hours messing around trying to migrate accounts. 


    Wednesday, October 23, 2013 12:05 AM
  • Have you tried accesing regedit from that HDD?

    Go into that HDD - into the Windows folder and run regedit.exe

    Wednesday, October 23, 2013 1:52 PM
  • I am glad that my solution worked. :)
    Wednesday, October 23, 2013 1:53 PM
  • I don't have an "Outlook" under my profiles.  There's a name that looks a little like it might be my profile name, (it is my initials) but it doesn't indicate that it is for outlook.  Set this computer up too many years ago to recognize the profile name.  Would it say "Outlook" only if I didn't give the profile a different name?  I'm stumped but really need to move my five accounts to another computer and hoping not to have to set up each and every one!  Thanks!
    Saturday, November 9, 2013 10:29 PM
  • What you have under the Profile key contains the Outlook profile.
    If you have more than one key defined under Profiles, it means that you have two profiles.

    You could extend that profile and search for a key that has this name (or not): 9375CFF0413111d3B88A00104B2A6676

    It must have a plus (+) sign in front.
    Extend it and the click on the keys and on the right side, double click the Account Name.
    In there you will see the name for the E-mail account.

    Sunday, November 10, 2013 9:01 AM
  • does this solution grab all of the other settings:

    signatures, "allow comma as separator", mailbox rules?


    Monday, November 11, 2013 3:15 PM
  • Here a couple of hints which you may need when doing this:

    1. When you are in Regedit here (HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\) you may find that you have more than one option, e.g. "Outlook" and "Outlook2". (I had this becuase my original outlook profile got broken a year ago so i had created a new one). In my case "Outlook2" was the correct one. This meant that after importing it, I had to got to "Contol Panel ->Mail - >Profiles" and select "Outlook2".

    2. When I ran Outlook the first time, it failed to start with an error "your outlook data file cannot be configured". A quick search on another forum suggested running Outlook as Administrator. This solved that problem.

    .... And now my outlook 2010 is running nicely on my new WIndows 8.1 lappie :)

    Tuesday, November 12, 2013 10:55 AM
  • ... and one more:

    Restarting Outlook and the problem "your outlook data file cannot be configured" came back.

    Had to navigate to the ".ost" file and change the permissions for my user.

    Tuesday, November 12, 2013 12:05 PM
  • I did this stuff and it worked great, except for one minor problem.  Somehow Outlook is now sending and receiving to two accounts that  I have closed.  I get a dialog box that pops up asking for the password to those two accounts.  I have to cancel it every time.  It's a minor annoyance that I'd really like to make go away.  What can I do?

    Saturday, November 30, 2013 1:07 AM
  • Remove them from the Account Settings.
    You did a backup and after some time you have deleted those two accounts.
    Now, you've restored that backup and you have those old accounts.
    Saturday, November 30, 2013 6:23 PM
  • I had the same issue, your suggestion fixed it, THANK YOU!!

    One issue I am having is that I can ONLY run Outlook as admin, otherwise I get those errors. Any idea how to solve that?

    Thanks so much

    Friday, December 6, 2013 12:51 AM
  • Sorry, I didn't see this reply before posting the above question.

    Thanks again

    Friday, December 6, 2013 12:52 AM
  • FAB FAB FAB.  This worked for migrating Outlook 2007 to Windows 8.1.  Saved me ages of hassle as I have lots of @'s.  Many thanks.
    Wednesday, January 15, 2014 3:54 PM
  • Alexandru,

    Please see new post I created at:


    It concerns doing export / import between 32 and 64 bit Windows 7 Ultimate but both computers will have the 32 bit version of Office 2010 installed. E.g., the 64 bit OS will still have 32 bit Office, not 64 bit.



    Friday, June 20, 2014 2:50 AM
  • Hope nobody mind me replying in this old post but I prefer not generating multiple ones for the same topic.

    I recently migrated most of my pop accounts to imap but something went wrong on the way and it created several profiles which I can see also through the profile entries in the registry.

    I would like to save my profile in registry again so I can later use it onto a new machine for an import but I would prefer not to import all the redundant entries in the registries other than only the one is use.

    Is there anyway I can do this by deleting all entries and keep the used ones or I have to go through each one and delete the unnecessary ones?

    Sunday, September 4, 2016 2:15 PM
  • There isnt a 'Outlook' file inside 'Profiles', just a file with my username. Tried exporting that and clikcing it up date reg on new computer, didnt work. Do you think it is stored somewhere else?
    Thursday, August 10, 2017 12:48 AM
  • Hi Alexandru,

    Thank you so much for this.

    You've saved me from a mountain of pain :-)

    • Proposed as answer by therealbobski Wednesday, January 3, 2018 7:22 AM
    Wednesday, January 3, 2018 7:22 AM
  • Alexandrule you made my day.
    Tuesday, March 6, 2018 8:50 PM
  • Unsure of which to export...the Outlook folder or the contents within that folder ?
    Thursday, May 24, 2018 7:00 PM
  • Alexandru,

    I used this idea on a windows 10 to a different windows 10 machine and it worked perfectly except for the default color scheme vs. "black" setting. All other settings were carried over, rules, server settings, view, email columns order and spacing etc. What a time saver !

    Question now would be, will this also apply from a Windows 7 machine to a Windows 10 machine??

    Tuesday, July 3, 2018 2:32 PM
  • Hello Alexandru,

    Searching for a solution to introduce the e-mail accounts, I found yours!

    The .pst file is in place, I can see all my mails, calendar and contacts.

    I exported (from Outlook 2010) and imported (also 2010) the key on to the new PC (W10 1803).

    Since then I can't open Outlook, it opens for 5 sec and close. I tried also to start Outlook as ADMIN but nothing to do and the Office repair could not repair it…

    Any idea?

    Many thanks in advance.


    Tuesday, July 17, 2018 9:23 PM
  • Please explain how  to import the files into the new pc.


    Tuesday, December 18, 2018 7:48 PM
  • The answer was spot on and saved me hours of work.. Thanks
    Friday, March 29, 2019 5:51 PM