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Desktop Icons missing in Windows SERVER 2008 R2 RRS feed

  • Question

    • We have installed Windows Server 2008 R2 and are constantly finding that the Icons on the Desktop are missing ( not able to access) but the Ms.net application developed by us continues to run. We are not able to access any file as there is no icons in the DESKTOP . The updates are being done regularly and once the Server is restarted the ICons are back again for a few days.... however the problem continues after a span of time.. any one can help....

      Critical application is runnning in the Server and when we need to access some file we are not able to....

      We need help ....despaerately..its frustrating...

      Thanks in advance for any help suggested...
    Monday, June 18, 2012 1:57 PM

Answers

  • Hello, 
    • Are you able to explore folders (check it by pressing window button+E)
    • We can suspect that your server attacked by virus. So scan it once
    • Check for the Grope policies anything applied to your server or not?
    • Final try Login in safe mode with network and check for the difference 

    Regards, Ravikumar P

    • Proposed as answer by 朱鸿文 Tuesday, June 19, 2012 4:57 AM
    • Marked as answer by 朱鸿文 Thursday, June 21, 2012 2:14 AM
    Monday, June 18, 2012 2:10 PM
  • Check your eventlog to see if you have profile loading issue. You might fallback to the default's profile of that server, and it use a temporary profile. Thus you loose all icon you have in your profile, and when you update your server you reload it usually, thus your profile might come available again.

    If it's the error, check the AV and such that might lock your profile.


    MCP | MCTS 70-236: Exchange Server 2007, Configuring

    • Proposed as answer by 朱鸿文 Tuesday, June 19, 2012 4:57 AM
    • Marked as answer by 朱鸿文 Thursday, June 21, 2012 2:14 AM
    Monday, June 18, 2012 4:43 PM
  • I agree its probably a profile issue or the shell explorer.exe is crashing for some reason.

     

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    • Marked as answer by 朱鸿文 Thursday, June 21, 2012 2:14 AM
    Monday, June 18, 2012 4:54 PM

All replies

  • Hello, 
    • Are you able to explore folders (check it by pressing window button+E)
    • We can suspect that your server attacked by virus. So scan it once
    • Check for the Grope policies anything applied to your server or not?
    • Final try Login in safe mode with network and check for the difference 

    Regards, Ravikumar P

    • Proposed as answer by 朱鸿文 Tuesday, June 19, 2012 4:57 AM
    • Marked as answer by 朱鸿文 Thursday, June 21, 2012 2:14 AM
    Monday, June 18, 2012 2:10 PM
  • Check your eventlog to see if you have profile loading issue. You might fallback to the default's profile of that server, and it use a temporary profile. Thus you loose all icon you have in your profile, and when you update your server you reload it usually, thus your profile might come available again.

    If it's the error, check the AV and such that might lock your profile.


    MCP | MCTS 70-236: Exchange Server 2007, Configuring

    • Proposed as answer by 朱鸿文 Tuesday, June 19, 2012 4:57 AM
    • Marked as answer by 朱鸿文 Thursday, June 21, 2012 2:14 AM
    Monday, June 18, 2012 4:43 PM
  • I agree its probably a profile issue or the shell explorer.exe is crashing for some reason.

     

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    • Marked as answer by 朱鸿文 Thursday, June 21, 2012 2:14 AM
    Monday, June 18, 2012 4:54 PM
  • Hi,
     
    As this thread has been quiet for a while, we will mark it as ‘Answered’ as the information provided should be helpful. If you need further help, please feel free to reply this post directly so we will be notified to follow it up. You can also choose to unmark the answer as you wish.
      
    BTW, we’d love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems. Thanks for your understanding and efforts.
      
    Best Regards
      
    Kevin

    TechNet Community Support

    Thursday, June 21, 2012 2:14 AM