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Windows 7 Searchindexer crashes RRS feed

  • Question

  • I have a user with Windows 7 Home edition that has a "freeze up" problem that happens several times a day.  When I look at the event log, it shows a crash with the searchindexer.  I have turned off all of the indexing functions to try to solve the crash problem but this obviously hasn't fixed the issue. 

    Log Name:      Application

    Source:        Application Error

    Date:          3/8/2011 1:08:43 PM

    Event ID:      1000

    Task Category: (100)

    Level:         Error

    Keywords:      Classic

    User:          N/A

    Computer:      Store2-HP

    Description:

    Faulting application name: SearchIndexer.exe, version: 7.0.7600.16385, time stamp: 0x4a5bd212

    Faulting module name: TQUERY.DLL, version: 7.0.7600.16385, time stamp: 0x4a5be07e

    Exception code: 0xc0000006

    Fault offset: 0x0000000000006648

    Faulting process id: 0x378

    Faulting application start time: 0x01cbddbb7785c622

    Faulting application path: C:\Windows\system32\SearchIndexer.exe

    Faulting module path: C:\Windows\system32\TQUERY.DLL

    Report Id: 1a32a764-49af-11e0-b2f6-c80aa9fc43da

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

      <System>

        <Provider Name="Application Error" />

        <EventID Qualifiers="0">1000</EventID>

        <Level>2</Level>

        <Task>100</Task>

        <Keywords>0x80000000000000</Keywords>

        <TimeCreated SystemTime="2011-03-08T18:08:43.000000000Z" />

        <EventRecordID>10546</EventRecordID>

        <Channel>Application</Channel>

        <Computer>Store2-HP</Computer>

        <Security />

      </System>

      <EventData>

        <Data>SearchIndexer.exe</Data>

        <Data>7.0.7600.16385</Data>

        <Data>4a5bd212</Data>

        <Data>TQUERY.DLL</Data>

        <Data>7.0.7600.16385</Data>

        <Data>4a5be07e</Data>

        <Data>c0000006</Data>

        <Data>0000000000006648</Data>

        <Data>378</Data>

        <Data>01cbddbb7785c622</Data>

        <Data>C:\Windows\system32\SearchIndexer.exe</Data>

        <Data>C:\Windows\system32\TQUERY.DLL</Data>

        <Data>1a32a764-49af-11e0-b2f6-c80aa9fc43da</Data>

      </EventData>

    </Event>

    Suggestions?

     

    Thanks,

    Sean

    Tuesday, March 8, 2011 5:22 PM

Answers

  • Hi Sean,  

     

    Addition to Andre, you can try the following steps to check the result.

     

    1. Click Start -> type: services.msc in the start search box. Double click Windows Search service, choose Manual for Startup type. Click Stop button to stop the button.

     

    2.Rebuild index from: http://windows.microsoft.com/en-US/windows7/Change-advanced-indexing-options

     

    3.Go to Control Panel -> Programs and Features -> Turn Windows Features on or off. Here ensure that "Indexing Service" is NOT installed. It is the service from previous versions of windows, don't know why it's still present in 7. Also ensure that "Windows Search" is installed. This installs the current Indexing and Searching feature.

     

    4. Run System File Checker: http://support.microsoft.com/kb/928228

     

    Best Regards,

    Niki


    Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Vivian Xing Tuesday, March 15, 2011 3:12 AM
    Thursday, March 10, 2011 9:53 AM
    Moderator
  • Faulting application name: SearchIndexer.exe, version: 7.0.7600.16385, time stamp: 0x4a5bd212

    Faulting module name: TQUERY.DLL, version: 7.0.7600.16385, time stamp: 0x4a5be07e

    Exception code: 0xc0000006

    Suggestions?

    //
    // MessageId: STATUS_IN_PAGE_ERROR
    //
    // MessageText:
    //
    // The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
    //
    #define STATUS_IN_PAGE_ERROR             ((NTSTATUS)0xC0000006 L)

    Your HDD has an issue. Windows can't read the data.

    Please start the command prompt (cmd.exe) with admin rights [1] and run chkdsk C: /r /f. Also run a diagnostic toolkit from your HDD manufacture.


    best regards
    André

    [1] http://windows.microsoft.com/en-US/windows7/How-do-I-run-an-application-once-with-a-full-administrator-access-token


    "A programmer is just a tool which converts caffeine into code"

    Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
    • Proposed as answer by Andre.Ziegler Thursday, March 10, 2011 2:43 PM
    • Marked as answer by Vivian Xing Tuesday, March 15, 2011 3:12 AM
    Tuesday, March 8, 2011 7:20 PM

All replies

  • Faulting application name: SearchIndexer.exe, version: 7.0.7600.16385, time stamp: 0x4a5bd212

    Faulting module name: TQUERY.DLL, version: 7.0.7600.16385, time stamp: 0x4a5be07e

    Exception code: 0xc0000006

    Suggestions?

    //
    // MessageId: STATUS_IN_PAGE_ERROR
    //
    // MessageText:
    //
    // The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
    //
    #define STATUS_IN_PAGE_ERROR             ((NTSTATUS)0xC0000006 L)

    Your HDD has an issue. Windows can't read the data.

    Please start the command prompt (cmd.exe) with admin rights [1] and run chkdsk C: /r /f. Also run a diagnostic toolkit from your HDD manufacture.


    best regards
    André

    [1] http://windows.microsoft.com/en-US/windows7/How-do-I-run-an-application-once-with-a-full-administrator-access-token


    "A programmer is just a tool which converts caffeine into code"

    Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
    • Proposed as answer by Andre.Ziegler Thursday, March 10, 2011 2:43 PM
    • Marked as answer by Vivian Xing Tuesday, March 15, 2011 3:12 AM
    Tuesday, March 8, 2011 7:20 PM
  • Hi Sean,  

     

    Addition to Andre, you can try the following steps to check the result.

     

    1. Click Start -> type: services.msc in the start search box. Double click Windows Search service, choose Manual for Startup type. Click Stop button to stop the button.

     

    2.Rebuild index from: http://windows.microsoft.com/en-US/windows7/Change-advanced-indexing-options

     

    3.Go to Control Panel -> Programs and Features -> Turn Windows Features on or off. Here ensure that "Indexing Service" is NOT installed. It is the service from previous versions of windows, don't know why it's still present in 7. Also ensure that "Windows Search" is installed. This installs the current Indexing and Searching feature.

     

    4. Run System File Checker: http://support.microsoft.com/kb/928228

     

    Best Regards,

    Niki


    Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Vivian Xing Tuesday, March 15, 2011 3:12 AM
    Thursday, March 10, 2011 9:53 AM
    Moderator
  • I had an issue with SearchIndexer crashing Windows 10.  Event ID 623. I tried multiple suggestions and troubleshooting steps but nothing fixed the issue, until Niki's recommendation above.  Rebuilding the index did the trick.  Thank you.
    Monday, October 7, 2019 12:59 PM