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password login RRS feed

  • Question

  • when I turn on my laptop, I type in the password and press enter.a message comes up saying the user profile service service failed the logon. user profile cannot be loaded. any ideas to fix this.my password will work in safty mode.and ive changed the password still comes up with the same.
    • Edited by ace502 Sunday, February 16, 2014 9:24 AM
    Saturday, February 15, 2014 3:26 PM

Answers

  • Hi,

    Based on the current situation, let try another account first.
     
    Meanwhile, I would like to suggest you try the steps from the articl below to troubleshoot the issue.

    You receive a "The User Profile Service failed the logon” error message

    http://support.microsoft.com/kb/947215/en

    Hope it helps.

    Regards,

    Blair Deng


    Blair Deng
    TechNet Community Support

    Monday, February 17, 2014 7:11 AM
    Moderator
  • tried but not worked. sorted now thou pressed esc when started up computer went to menu and set comp back to when first setup. thanks
    Friday, February 21, 2014 7:34 PM

All replies

  • Is this PC under a domain environment? 

    Hetti Arachchige V Aravinda | Network & System Administrator (B.Sc, Microsoft Small Business Specialist, MCP, MCTS, MCSA, MCSE,MCITP, CCNA, CEH, MBCS)

    Sunday, February 16, 2014 3:20 PM
  • no it a home laptop.not sure what a domain environment is.
    Sunday, February 16, 2014 9:18 PM
  • Hi,

    Based on the current situation, let try another account first.
     
    Meanwhile, I would like to suggest you try the steps from the articl below to troubleshoot the issue.

    You receive a "The User Profile Service failed the logon” error message

    http://support.microsoft.com/kb/947215/en

    Hope it helps.

    Regards,

    Blair Deng


    Blair Deng
    TechNet Community Support

    Monday, February 17, 2014 7:11 AM
    Moderator
  • tried but not worked. sorted now thou pressed esc when started up computer went to menu and set comp back to when first setup. thanks
    Friday, February 21, 2014 7:34 PM