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My computer automatically prompts and ask for file delete everytime I click a file or an icon. RRS feed

  • Question

  • Hi,

    My computer is AOD2553, 2gig ram, 1.66Ghz cpu. It was a Windows 7 Starter when I bought it. I upgraded it to Windows 7 Ultimate without backing up my files because I didnt know that it was a necessary thing to do. So what happened was all of my files were deleted including the drivers, so my computer wasnt functioning then. So I decided to ask a technician to reinstall Windows 7 Ultimate and fix my deleted drivers. Fortunately, it was installed and my drivers were back. But after a week, my computer just suddenly hangs even it doesnt consume much of my cpu memory, it doesnt respond for like few minutes. And the worst part here is it automatically ask for file delete whenever I click an icon or a file. I really do not know what do to. when I click "cancel", it just ask like ten more times til windows explorer cant handle it anymore and restarts itself. Please I really need your help because I cant afford to buy a new computer. Please I need some answers. Thank you guys.

    Sunday, March 2, 2014 2:05 AM

Answers

  • May be a delete key issue in the keyboard.. Check it first.. 

    Hetti Arachchige V Aravinda | Network & System Administrator (B.Sc, Microsoft Small Business Specialist, MCP, MCTS, MCSA, MCSE,MCITP, CCNA, CEH, MBCS)

    Sunday, March 2, 2014 6:54 AM
  • Hi,

    In addition, there might be some virus there. Have you examined that? We can use the following tool.

    Malicious Software Removal Tool

    http://www.microsoft.com/security/pc-security/malware-removal.aspx

    Regarding the PC hangs, that probably casued by driver conflicts, I suggest we check the offical PC manufacturer website and take an update with the drivers.

    Best regards


    Michael Shao
    TechNet Community Support

    Friday, March 7, 2014 1:33 AM
    Moderator

All replies

  • May be a delete key issue in the keyboard.. Check it first.. 

    Hetti Arachchige V Aravinda | Network & System Administrator (B.Sc, Microsoft Small Business Specialist, MCP, MCTS, MCSA, MCSE,MCITP, CCNA, CEH, MBCS)

    Sunday, March 2, 2014 6:54 AM
  • Hi,

    In addition, there might be some virus there. Have you examined that? We can use the following tool.

    Malicious Software Removal Tool

    http://www.microsoft.com/security/pc-security/malware-removal.aspx

    Regarding the PC hangs, that probably casued by driver conflicts, I suggest we check the offical PC manufacturer website and take an update with the drivers.

    Best regards


    Michael Shao
    TechNet Community Support

    Friday, March 7, 2014 1:33 AM
    Moderator