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On Launching Enterprise app getting error : "This app can't open. There's a problem with <appname>. Contact you system administrator about repairing or re-installing it " RRS feed

  • Question

  • We are trying to install an enterprise application on Windowsx64 bit machine. We successfully installed the signed appx of the application on the device.

    But the moment we launch the application we get the following error from the OS:

    "This app can't open. There's a problem with <appname>. Contact you system administrator about repairing or re-installing it"


    We were able to install the same package on some tablets and Windows8 and Windows 8.1 desktops as well. However on this specific

    tablet we are facing this issue of application not getting launched.


    System on which the application is not launching has following configuration:


    1. Operating System : Windows 8 Pro


    2. System Type: 64 bit operating system, x64 based processor. Helix tablet.


    The APPX file which we are trying to install is generated by following procedure.


    1.From Visual Studio->Store->create app packages


    2. Selected Package Type as x64 and then create.


    We tested on Windows 8 Pro ThinkPad x86 based architecture and it is working fine.


    Can you please let us know what could be the issue?


    Thanks,

    Wednesday, January 15, 2014 3:33 PM

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