none
system administrator question RRS feed

  • Question

  • About a year ago my computer, running windows 7 quit receiving updates.  I checked the "windows update"  and it had been turned off.  I have tried everything I know to turn it back on but I get a notification that "the system administrator has made changes and system administrator needs to be contacted".  

    I am the system administrator and I didn't change ANYTHING,  certainly not to lock myself out of some function of the computer.  How do I change the updates to allow updating again?

    Sunday, May 15, 2016 3:57 PM

Answers

  • This might help : http://windows.microsoft.com/en-au/windows/troubleshoot-problems-installing-updates#1TC=windows-7


    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Monday, May 16, 2016 1:45 AM
    Moderator
  • Hi jimbony63,

     

    Based on your description, if you want to change your settings on Windows Updates manually (not from registry) you may try to delete added subkey under:

     

    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU to leave only the "default" subkey.

     

    For more information, please refer to the link:

     

    Unable to change Windows Update settings: "SOME SETTINGS ARE MANAGED BY YOUR SYSTEM ADMINISTRATOR”:

    http://answers.microsoft.com/en-us/windows/forum/all/unable-to-change-windows-update-settings-some/2aafdc92-fb2e-4347-948d-ca71f87107a4

     

    Best Regards,

    Tao


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Monday, May 16, 2016 12:23 PM
    Moderator

All replies

  • This might help : http://windows.microsoft.com/en-au/windows/troubleshoot-problems-installing-updates#1TC=windows-7


    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Monday, May 16, 2016 1:45 AM
    Moderator
  • Hi jimbony63,

     

    Based on your description, if you want to change your settings on Windows Updates manually (not from registry) you may try to delete added subkey under:

     

    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU to leave only the "default" subkey.

     

    For more information, please refer to the link:

     

    Unable to change Windows Update settings: "SOME SETTINGS ARE MANAGED BY YOUR SYSTEM ADMINISTRATOR”:

    http://answers.microsoft.com/en-us/windows/forum/all/unable-to-change-windows-update-settings-some/2aafdc92-fb2e-4347-948d-ca71f87107a4

     

    Best Regards,

    Tao


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Monday, May 16, 2016 12:23 PM
    Moderator