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Error 1370. Administrative Account required to Uninstall RRS feed

  • Question

  •  

    I am having a problem uninstalling my applications of the Vista Business Operating System. I am running SP1, but that does not seem to be the issue. The error that I am receiving is, "You must be an administrator to remove this application. To remove this application you can log on as administrator, or contact your technical support group."

     

    Well, I am logged on as administrator. If I can install the applications, using my administrator account, how come I can't uninstall the applications using the same account.

     

    The only way that I can uninstall these apps, is by logging on as the user Administrator.

    Friday, March 14, 2008 3:10 PM

Answers

  • Hello,

     

    Have you tried to right-click the uninstaller and select Run as Administrator?

     

    According to your description, this software should be not UAC-compliant. If the problem persists, let me know the name of the application.  

     

    Regards,

    Lionel Chen

    Microsoft Online Community Support

     

    Monday, March 17, 2008 6:25 AM

All replies

  • Hello,

     

    Have you tried to right-click the uninstaller and select Run as Administrator?

     

    According to your description, this software should be not UAC-compliant. If the problem persists, let me know the name of the application.  

     

    Regards,

    Lionel Chen

    Microsoft Online Community Support

     

    Monday, March 17, 2008 6:25 AM
  • Hi Lionel,

     

    Thanks for your reply. The developer went back and modified the MSI installer properties foir software, which seems to have resolved the issue. It is been a real chore trying to make sure the software is UAC compatible, so that we can move forward in submitting it for the Vista Logo Program.

     

    Once again,

     

    Thanks for your response. 

    lc
    Monday, March 17, 2008 3:10 PM
  • Dear Lionel Chen or anybody who knows a solution
    I am also having trouble unistalling Vista programs. I run Vista home Premium for my home server. whenever i try to uninstall a program that uses Windows Installer after 30 secs it says An Administrator has set prevention from this uninstall or a similar messege. I have never set any Administrator preventions exept for user accounts. And this error happens on my Admin account. Is there any solution please.

    C.Dawson (Callum Dawson) (ms_1975@live.co.uk)
    Thursday, October 30, 2008 6:33 PM
  • What if it is ask toolbar that i want to uninstall from control panel, uninstall programs. It doesn't have a uninstaller.

    I am logged onto the administrator account.

    Monday, April 9, 2012 12:08 PM