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win 8.1 keyboard not working RRS feed

All replies

  • Hi bob,

    Some are thought of as causes. 
    A battery power in the keyboard is lost. Connection between the keyboard and PC is not good.
    Please provide more detailed information about your issue and what you have checked.

    Regards,

    Ashidacchi -- https://ssl01.rocketnet.jp/hokusosha.com/default.html

    Sunday, June 2, 2019 9:26 PM
  • Hello,

    Please run Hardware and Devices troubleshooter from Control Panel > Troubleshooting > View all. See if it helps you.

    Hope this helps!


    Microsoft MVP (Windows and Devices for IT)

    Windows Insider MVP

    Windows Help & Support [www.kapilarya.com]

    Monday, June 3, 2019 3:59 AM
  • Hi,

    Please try to connect this keyboard to other pc and check if it works.

    Update or reinstall keyboards drivers: 

    1. Open Device Manager and find Keyboards

    2. Right-click it and click update driver.

    For your reference: Update drivers in Windows 10

    https://support.microsoft.com/en-us/help/4028443/windows-10-update-drivers

    Best regards,

    Yilia 


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, June 3, 2019 7:10 AM
  • Hi,

    Is there anything I can do for you?

    If you have any problems or concerns, please feel free to post here. 

    Best regards,

    Yilia


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, June 7, 2019 5:27 AM