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Cannot Access Windows 7 System Administrator Account RRS feed

  • Question

  • I cannot access the system administrators account on my Windows 7 desktop. This just started happening today, never had a problem before this. I can access (meaning open and use) all four other standard accounts. But when I click on the icon for my system admin account the screen just says "Welcome" and spins trying to open the account. It does not prompt for a password.  Any ideas of what I can do to fix this?
    Tuesday, October 26, 2010 2:04 AM

Answers

  • Hi,

     

    As my understanding, your meaning is the system freezes on Welcome screen. If I misunderstand your words, please feel free to let me know.

     

    Can you boot into Sate Mode?

     

    I suspect the administrator account profile conflicts, you could use system restore feature to fix this issue to fix a corrupted user profile:

     

    How to use System Restore to log on to Windows 7 or Windows Vista when you lose access to an account

     

    Also, to fix this issue to fix a corrupted user profile, you could do the steps mentioned in the link below:

     

    Fix a corrupted user profile

     

    Hope it helps.

     

    Regards,

    Alex Zhao


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    Friday, October 29, 2010 9:25 AM
    Moderator