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Directx SDK installation error RRS feed

  • Question

  • The heading may sound like a common issue but it isn't. You see i had recently master rebooted my whole system to windows 7 ultimate because of too many errors (likely caused by heavy virus). So as a result i had to install the basic components in order to run some softwares or games. Now i tried to install directx and it showed me the following error :-

    "An internal system error occured.

    Please refer to DXError.log and DirectX.log in your Windows folder to determine problem."

    So as the description suggested i checked the error log for any common error i was missing out but unfortunately the error was something unusual that i couldn't figure it out....Its the following :-

    --------------------
    [06/11/17 20:12:09] module: DXSetup(Mar 30 2011), file: dxsetup.cpp, line: 423, function: SetDXSetupRegValue

        Failed API: RegSetValueEx()
        Error: (5) - Access is denied.



    --------------------
    [06/11/17 20:12:09] module: DXSetup(Mar 30 2011), file: dxsetup.cpp, line: 1118, function: WinMain

        SetDXSetupRegValue() failed.

    --------------------
    [06/11/17 20:12:20] module: DXSetup(Mar 30 2011), file: dxsetup.cpp, line: 423, function: SetDXSetupRegValue

        Failed API: RegSetValueEx()
        Error: (5) - Access is denied.



    --------------------
    [06/11/17 20:12:20] module: DXSetup(Mar 30 2011), file: dxsetup.cpp, line: 1118, function: WinMain

        SetDXSetupRegValue() failed.

    --------------------
    [06/11/17 20:13:55] module: DXSetup(Mar 30 2011), file: dxsetup.cpp, line: 423, function: SetDXSetupRegValue

        Failed API: RegSetValueEx()
        Error: (5) - Access is denied.



    --------------------
    [06/11/17 20:13:56] module: DXSetup(Mar 30 2011), file: dxsetup.cpp, line: 1118, function: WinMain

        SetDXSetupRegValue() failed.

    --------------------
    [06/11/17 22:34:16] module: DXSetup(Mar 30 2011), file: dxsetup.cpp, line: 423, function: SetDXSetupRegValue

        Failed API: RegSetValueEx()
        Error: (5) - Access is denied.



    --------------------
    [06/11/17 22:34:16] module: DXSetup(Mar 30 2011), file: dxsetup.cpp, line: 1118, function: WinMain

        SetDXSetupRegValue() failed.

    --------------------
    [06/11/17 22:36:09] module: DXSetup(Mar 30 2011), file: dxsetup.cpp, line: 423, function: SetDXSetupRegValue

        Failed API: RegSetValueEx()
        Error: (5) - Access is denied.



    --------------------
    [06/11/17 22:36:09] module: DXSetup(Mar 30 2011), file: dxsetup.cpp, line: 1118, function: WinMain

        SetDXSetupRegValue() failed.

    --------------------
    [06/11/17 22:36:52] module: DXSetup(Mar 30 2011), file: dxsetup.cpp, line: 423, function: SetDXSetupRegValue

        Failed API: RegSetValueEx()
        Error: (5) - Access is denied.



    --------------------
    [06/11/17 22:36:53] module: DXSetup(Mar 30 2011), file: dxsetup.cpp, line: 1118, function: WinMain

        SetDXSetupRegValue() failed.

    --------------------
    [06/11/17 22:38:31] module: DXSetup(Mar 30 2011), file: dxsetup.cpp, line: 423, function: SetDXSetupRegValue

        Failed API: RegSetValueEx()
        Error: (5) - Access is denied.



    --------------------
    [06/11/17 22:38:31] module: DXSetup(Mar 30 2011), file: dxsetup.cpp, line: 1118, function: WinMain

        SetDXSetupRegValue() failed.

    --------------------
    [06/11/17 22:41:46] module: DXSetup(Mar 30 2011), file: dxsetup.cpp, line: 423, function: SetDXSetupRegValue

        Failed API: RegSetValueEx()
        Error: (5) - Access is denied.



    --------------------
    [06/11/17 22:41:46] module: DXSetup(Mar 30 2011), file: dxsetup.cpp, line: 1118, function: WinMain

        SetDXSetupRegValue() failed.

    --------------------
    [06/11/17 22:43:40] module: DXSetup(Mar 30 2011), file: dxsetup.cpp, line: 423, function: SetDXSetupRegValue

        Failed API: RegSetValueEx()
        Error: (5) - Access is denied.



    --------------------
    [06/11/17 22:43:40] module: DXSetup(Mar 30 2011), file: dxsetup.cpp, line: 1118, function: WinMain

        SetDXSetupRegValue() failed.

    --------------------
    [06/11/17 22:57:16] module: DXSetup(Mar 30 2011), file: dxsetup.cpp, line: 423, function: SetDXSetupRegValue

        Failed API: RegSetValueEx()
        Error: (5) - Access is denied.


    as you can see i have attempted many times with each resolving techniques provided in the related section of the community but unfortunately none of it seems to work. It would very kind of anyone as much as appreciable by me if someone recognises this error and have a solid solution for it.

    ( Kindly Note :- VC redist x64 and dotNetFx40_Full_x86_x64 is having the same problem although my antivirus shows my pc is totally clean..no kind of threats aren't present and yes everything was disabled before i tried to install directx after getting the error message and yes another thing you might be supirse of is that when i tried to do these following steps :-

     Open elevated commandprompt >> type "regedit" >> go to "HKEY_LOCAL_MACHINE >> SOFTWARE >> 
    MICROSOFT >> right click "Direct X" and delete it. 

    It said :-

    "Error Deleting Key

    Cannot delete DirectX: Error while deleting key."

    So i m out of breadth and ideas...so pls give me a helping hand as soon as possible.


    Monday, June 12, 2017 7:33 AM

All replies

  • Hi,

    Please click on the KB article number below and follow instructions to install DirectX.

    How to install the latest version of DirectX

    https://support.microsoft.com/en-us/help/179113/how-to-install-the-latest-version-of-directx

    If that doesn't help, then I suggest you run a SFC scan to see if there are any corrupt files.

    Click Start

    Type: CMD, from the results, right click CMD

    Click 'Run as Administrator'

    At the Command Prompt, type: sfc /scannow

    This will check for any integrity violations and fix any corrupted operating system files.

    Restart your system.

    Then try to install DirectX again.

    Best Regards,

    Tao


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, June 13, 2017 6:02 AM
    Moderator
  • Im having the exact same problem. cant install direct x sdk , nothing requiring an older direct X seems to work.

    same error messages, tried same solutions. exhausted

    Monday, June 24, 2019 7:27 PM
  • Well the best link for DirectX is 2010 DirectX redistribute,not the SDK,SDK version is for pc software IT Pro.The redistribute can be had at the link below,download it,R.click on it/extract/extract to a new folder you created/once thru,open new,scroll to the DirectX installation icon,rest is auto.

    https://www.microsoft.com/en-us/download/details.aspx?id=8109

    Tuesday, June 25, 2019 12:57 AM