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Microsoft account administration RRS feed

  • Question

  • Hi,

    Our company has a problem related to Microsoft account. We had one person who was an administrator to the account but now he is not working anymore. We also can't get the passwords and such because of the persons bad behaviour. Our companys working desktops are behind that account and the person changed the passwords before leaving and now we don't have access to windows or company servers with those computers. Is there any way to change the account administration rights/passwords or do we need to reinstall the whole system? We are using windows 10 in the computers.

    Tuesday, August 9, 2016 6:54 AM

Answers

All replies

  • We managed to restore the passwords contacting our e-mail service. So this case is closed.
    Tuesday, August 9, 2016 8:35 AM
  • Hi Henri,

    Glad to hear that you have made it, kindly mark your reply to close this case, thanks for understanding.

    Regards


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    Wednesday, August 10, 2016 2:54 AM