Installation Windows 8.1 Error RRS feed

  • Question

  • Hello,

    On my Laptop I've already installed Windows 8 Pro. Today I wanted to install Windows 8.1, so I downloaded it from the Windows store. It installed and my laptop restarted. After I logged in on my computed I got this error: 


    What says:

    Can not run the update to Windows 8.1
    The Update to Windows 8.1 can not be finished, the old version of Windows is set on your PC.
    0x8007002c - 0x2000D

    Does somebody know what I can do to this error.

    Thanks a lot!

    • Moved by David Wolters Monday, December 30, 2013 9:00 PM moving to a more appropriate forum
    Monday, October 28, 2013 5:15 PM


  • You can use the Refresh your pc feature before the update.

    Monday, October 28, 2013 5:23 PM

All replies

  • You can use the Refresh your pc feature before the update.

    Monday, October 28, 2013 5:23 PM
  • I am looking for the same answer. Had installed the 8.1 Pro Preview several weeks back. Running fine. Now getting this error in the update.
    Tuesday, October 29, 2013 1:41 AM
  • Hi,

    To be added, for your problem, you can check  setupact.log and setuperr.log in c:\windows.~BT\Sources\Panther. If this folder not exit, please check setupact log in C:\Windows\Panther. You may find the reason for this problem.

    While it would be better to back up your personal file and make system refresh before Windows 8 upgrade.

    Roger Lu
    TechNet Community Support

    Wednesday, October 30, 2013 7:51 AM
  • This issue can be caused due to the following reasons while you're trying to install or upgrade to Windows 8.1:
    • Anti-virus software conflicts.
    • Hardware conflicts.

    If you are facing the Error code 0x8007002C - 0x2000D issue and the error message after the restore. To fix this issue, you can try this method: http://tipsandtricksforum.com/Thread-Solved-Error-code-0x8007002C-0x2000D-Windows-8-1-update

    Let me know if this works!


    Saturday, November 16, 2013 4:14 PM