The package requested could not be found in the system data store - 0A-20000194 - <VM VALUE="Win32"> - <SUBSYSTEM VALUE="console"/> - Windows 7


  • Hi all,

    I'm getting the following error in the client log....

    [03/19/2010 14:52:51:443 JGSW ERR] {hap=38:app=Enzpack 1.0:tid=B00:usr=appvuser}
    The Application Virtualization Client could not connect to stream URL 'RTSP://AppVServer.our.domain:554/EnzPack 1.3/EnzPack 1.3_3.sft' (rc 1690140A-20000194, original rc 1690140A-20000194).
    [03/19/2010 14:52:51:458 SWAP ERR] {hap=38:app=Enzpack 1.0:tid=B00:usr=appvuser}
    The client was unable to connect to an Application Virtualization Server (rc 1690140A-20000194)
    [03/19/2010 14:52:51:583 TRAY ERR] {tid=FF4:usr=appvuser}
    The Application Virtualization Client could not launch Enzpack 1.0.
    The package requested could not be found in the system data store or the files associated with this package could not be found on the server. Report the following error code to your System Administrator.
    Error code: 4605F3-1690140A-20000194


    The OSD is as follows....

    <?xml version="1.0" standalone="no"?>
    <SOFTPKG GUID="0001ABE3-2BC2-40D7-96EC-3DDA870D94F9" NAME="Enzpack" VERSION="1.0">
    		<CODEBASE HREF="RTSP://AppVServer.our.domain:554/EnzPack 1.3/EnzPack 1.3_3.sft" GUID="A356D513-AEBA-4EC9-B01B-D92DD796138A" PARAMETERS="" FILENAME="EnzPack1-3.1\Enzsvr\ENZPWIN.EXE" SYSGUARDFILE="EnzPack1-3.1\osguard.cp" SIZE="1703282"/>
    		<VM VALUE="Win32">
    			<SUBSYSTEM VALUE="console"/>
    	<PACKAGE NAME="EnzPack 1.3"/>


    What I know is correct for sure....


    -The path to the SFT in the OSD is correct

    -The path to the OSD in the Application details in the server console is correct

    -The client can see the content share and read the files

    -The client is running other virtulised apps from the sever without issue

    -The client is publishing the shortcut to the desktop

    -The client OS is Win 7 x64

    -I have not yet tested this on another OS


    I am somewhat confused by this error as I can't tell which file(s) the client is unable to find.




    Friday, March 19, 2010 3:02 PM


All replies

  • Hello,
    1. Read this KB-article;
    2. Verify that the .sft-file is available under the packages-node and referenced in the proper-manner.
    3. If you find no errors - redo everything from the beginning and double-check your steps.



    Friday, March 19, 2010 4:10 PM
  • Hi Znack,


    1 and 2 failed (I should have said that I'd already looked at the KB), but 3 worked. Not sure why, but it did. <Shrug>


    Thanks once again Znack :)

    Monday, March 22, 2010 11:41 AM
  • Please see if this is it :

    In the OSD, filename is FILENAME="EnzPack1-3.1\Enzsvr\ENZPWIN.EXE" , is the mount-point="EnzPack1-3.1", does not seem to be in standard 8.3 format.

    Tuesday, April 13, 2010 5:54 PM