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Cannot open Excel file attachments to Thunderbird email using Office Professional Plus 2010

    Question

  • when trying to open excel file attachments I get an error code 46027CF-05501415-00100005.  This is a new Windows 7 computer with a new download of Microsoft Office Professional Plus 2010.  It was working and then stopped for no reason.  Will uninstalling Office and reinstalling a clean copy fix it? All applications work elsewhere, just do not work with email attachments.
    Thursday, March 03, 2011 2:29 PM

Answers

All replies

  • Hello,

    Does this problem relate to Application Virtualization?

    If not, I would suggest posting this in an Office 2010 forum

    http://social.technet.microsoft.com/Forums/en/categories/


    /Znack
    Thursday, March 03, 2011 2:31 PM
  • It is a Application Virtualization error code.  That is why I asked it here.  Could be it is an IT problem and has nothing to do with my Excel program.  I am trying to save some steps, I guess.

    Thursday, March 03, 2011 3:36 PM
  • Hi Peejg,

    this looks indeed like an appv error code on a 4.6 client. what's pertinent on this code is the ending "15-00100005". The leading "15" is a reserved code which leeds me to believe that your Excel was packaged with an addin that doesn't quite work, but it's just a supposition.

    Thursday, March 03, 2011 10:28 PM
  • Hello,

    I would suggest that you report this to your IT-administrator
    /Znack
    Friday, March 04, 2011 4:13 AM