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i would like to delete runbook from System center service manager, delete button is grayed out RRS feed

  • Question

  • I use runbook designer to develop runbooks. i have another server where System center service manager coonsol  shows what all runnbook's got sync from orchestrator connect once submit synchronization connection. 

    i have done lot of change after runbook got synced.  but this time changes is not reflective from designer to service manager, also i am unable to delete runbook from service manager, as button is grayed out. 

    please suggest.

    Tuesday, April 9, 2019 12:07 PM

All replies

  • What status are your runbooks showing as?
    I don think you can delete them unless they say they are "missing"

    What you may need to do is flush your authorization cache using this on your orchestrator database in SQL management studios using this line "TRUNCATE TABLE [Microsoft.SystemCenter.Orchestrator.Internal].AuthorizationCache"

    Then try the sync on your Orchestrator runbook connector again, it might show your runbooks that have changed as "missing". If so you should be able to right click and delete it.

    Once that has been done run the Sync again on your orchestrator connector in your Service Manager console and that should work


    Website: www.walshamsolutions.com Technical Blog: https://www.walshamsolutions.com/technical-blog Personal Blog: https://www.walshamsolutions.com/personal-blog Twitter: Dwalshampro

    Tuesday, April 9, 2019 2:38 PM
  • Hi WalSham,

    Status of that runbook is Active

    Do we have to refresh cache every time whenever we do any changes?

    Also is it good to change folder location of runbook in runbook designer. or import export runbook in case it is not allowing to delete it ?

    Tuesday, April 9, 2019 3:04 PM
  • It will depend on the changes as well as the current schedule you have on your Orchestrator runbook connector.

    But otherwise yes any changes to your runbook may require you to clear the authorization cache if its unable to see the changes through its web service which is how it polls for the runbook updates.

    If you move the runbook to another folder, then this could turn your runbooks from Active to Missing in Service Manager. So in this case you would be able to actually delete them then resync the runbooks so they pick up in the new location. So this could work


    Website: www.walshamsolutions.com Technical Blog: https://www.walshamsolutions.com/technical-blog Personal Blog: https://www.walshamsolutions.com/personal-blog Twitter: Dwalshampro

    Wednesday, April 10, 2019 8:57 AM