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wsus on windows 2008r2 sp1 RRS feed

  • General discussion

  • hi ,

    i have a test server with windows 2008 r2 SP1 and i can't install wsus.

    the error the i get is ( i bold the error msg) - any help ? is it a know issue ?

    thanks,

    shimon

     

    3308: 2010-10-02 12:45:03.525 [CBS]                       IsCacheStillGood: True.
    3308: 2010-10-02 12:45:03.774 [Virtualization]            Search scope = \\LAB2-WIN2008R2\root\virtualization, search query = SELECT * FROM Msvm_ComputerSystem WHERE NOT Name='LAB2-WIN2008R2'
    3308: 2010-10-02 12:45:03.790 [Virtualization]            End DetectVirtualMachines, 0 virtual machines detected
    3308: 2010-10-02 12:46:14.676 [CBS]                       IsCacheStillGood: True.
    3308: 2010-10-02 12:46:15.082 [Virtualization]            Search scope = \\LAB2-WIN2008R2\root\virtualization, search query = SELECT * FROM Msvm_ComputerSystem WHERE NOT Name='LAB2-WIN2008R2'
    3308: 2010-10-02 12:46:15.082 [Virtualization]            End DetectVirtualMachines, 0 virtual machines detected
    3308: 2010-10-02 12:46:29.699 [Provider]                  System changed since last refresh: False
    3308: 2010-10-02 12:46:34.067 [InstallationProgressPage]  Loading progress page...
    3308: 2010-10-02 12:46:34.098 [InstallationProgressPage]  Creating WindowsUpdateDownloader.
    3308: 2010-10-02 12:46:34.098 [InstallationProgressPage]  Searching for Updates...
    3308: 2010-10-02 12:46:34.098 [InstallationProgressPage]  Starting asynchronous download.
    3308: 2010-10-02 12:46:34.098 [WindowsUpdateDownloader]   Creating session.
    3308: 2010-10-02 12:46:34.098 [WindowsUpdateDownloader]   Search query: 'CategoryIDs contains '4e487029-f550-4c22-8b31-9173f3f95786''
    3308: 2010-10-02 12:46:34.098 [WindowsUpdateDownloader]   Searching....
    3308: 2010-10-02 12:46:34.785 [WindowsUpdateDownloader]   Search failed, HRESULT: -2145107924, message: Exception from HRESULT: 0x8024402C
    3308: 2010-10-02 12:46:34.785 [InstallationProgressPage]  Search completed, result: Failed.
    3308: 2010-10-02 12:46:34.785 [WindowsUpdateDownloader]   Sending failure DownloadComplete event.
    3308: 2010-10-02 12:46:34.785 [InstallationProgressPage]  Download completed, result: NotStarted.
    3308: 2010-10-02 12:46:34.785 [InstallationProgressPage] Error (Id=0) Failure message: 'The update could not be found. There may be a network connection issue. <a href="WSUS.chm::/html/54a9eb1f-5dd1-42d8-ad00-dae55d7b9463.htm">Click here for more information.</a>'
    3308: 2010-10-02 12:46:34.785 [InstallationProgressPage]  Invoking LoadFinishPage.
    3308: 2010-10-02 12:46:34.785 [InstallationProgressPage]  About to load finish page...
    3308: 2010-10-02 12:46:34.785 [InstallationFinishPage]    Loading finish page
    3308: 2010-10-02 12:46:34.785 [InstallationFinishPage]    Finish page loaded

     


    Shimon Ben Levi
    Saturday, October 2, 2010 11:15 AM

All replies

  • Shimon,

    How are you installing WSUS?

    Please share the following files using Skydrive [1]:

    • c:\windows\logs\cbs\*
    • c:\windows\windowsupdate.log

    [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

    -Mark [MSFT]

    Tuesday, October 5, 2010 5:53 PM
  • Hi Mark,

    I got the same issue using SP1 final. I can't install WSUS on Windows Server 2008 R2 SP1 by just adding it as a role. I'm trying this on several slipstreamed installations of Windows Server 2008 R2 SP1.

    Just to the point "Searching for Updates" the role-installation does work.

    I've included the last lines of the log. The internet connection does work.

    Regards

    Clemens

    Windows Server Update Services: Installation failed

     

     

    <Error>: The update could not be found. There may be a network connection issue. Click here for more information.

    Please refer to the full log at: 'C:\Windows\logs\ServerManager.log'

    2748: 2011-02-21 21:43:05.490 [InstallationProgressPage]  Loading progress page...
    2748: 2011-02-21 21:43:05.552 [InstallationProgressPage]  Creating WindowsUpdateDownloader.
    2748: 2011-02-21 21:43:05.568 [InstallationProgressPage]  Searching for Updates...
    2748: 2011-02-21 21:43:05.568 [InstallationProgressPage]  Starting asynchronous download.
    2748: 2011-02-21 21:43:05.568 [WindowsUpdateDownloader]   Creating session.
    2748: 2011-02-21 21:43:05.568 [WindowsUpdateDownloader]   Search query: 'CategoryIDs contains '4e487029-f550-4c22-8b31-9173f3f95786''
    2748: 2011-02-21 21:43:05.646 [WindowsUpdateDownloader]   Searching....
    2748: 2011-02-21 21:44:12.005 [WindowsUpdateDownloader]   Search failed, HRESULT: -2147012894, message: Exception from HRESULT: 0x80072EE2
    2748: 2011-02-21 21:44:12.005 [InstallationProgressPage]  Search completed, result: Failed.
    2748: 2011-02-21 21:44:12.005 [WindowsUpdateDownloader]   Sending failure DownloadComplete event.
    2748: 2011-02-21 21:44:12.021 [InstallationProgressPage]  Download completed, result: NotStarted.
    2748: 2011-02-21 21:44:12.037 [InstallationProgressPage] Error (Id=0) Failure message: 'The update could not be found. There may be a network connection issue. <a href="WSUS.chm::/html/54a9eb1f-5dd1-42d8-ad00-dae55d7b9463.htm">Click here for more information.</a>'
    2748: 2011-02-21 21:44:12.037 [InstallationProgressPage]  Invoking LoadFinishPage.
    2748: 2011-02-21 21:44:12.052 [InstallationProgressPage]  About to load finish page...
    2748: 2011-02-21 21:44:12.099 [InstallationFinishPage]    Loading finish page
    2748: 2011-02-21 21:44:12.193 [InstallationFinishPage]    Finish page loaded

    Monday, February 21, 2011 8:50 PM
  • 0x80072EE2 maps to a timeout error.

    Are you sure that this has internet connectivity and can browse to the Windows Update catalog?

    --Joseph

    Monday, February 21, 2011 10:55 PM
  • Yes, the machine hat internet connectivity and manual Windows Update did work.

    Clemens

    Tuesday, February 22, 2011 9:05 AM
  • I Have the same issue for install WSUS for SCCM. Here my log too

    2452: 2011-02-22 10:01:45.739 [WindowsUpdateDownloader]   Initial search failed, try again on WU server.
    2452: 2011-02-22 10:01:46.656 [WindowsUpdateDownloader]   Search returned: Succeeded, found 0 updates.
    2452: 2011-02-22 10:01:46.659 [InstallationProgressPage]  Search completed, result: Succeeded.
    2452: 2011-02-22 10:01:46.726 [InstallationProgressPage]  Downloading...
    2452: 2011-02-22 10:01:46.729 [WindowsUpdateDownloader]   Sending failure DownloadComplete event.
    2452: 2011-02-22 10:01:46.739 [InstallationProgressPage]  Download completed, result: NotStarted.
    2452: 2011-02-22 10:01:46.742 [InstallationProgressPage] Error (Id=0) Failure message: 'The update could not be found. There may be a network connection issue. <a href="WSUS.chm::/html/54a9eb1f-5dd1-42d8-ad00-dae55d7b9463.htm">Click here for more information.</a>'
    2452: 2011-02-22 10:01:46.748 [InstallationProgressPage]  Invoking LoadFinishPage.
    2452: 2011-02-22 10:01:46.751 [InstallationProgressPage]  About to load finish page...
    2452: 2011-02-22 10:01:46.817 [InstallationFinishPage]    Loading finish page
    2452: 2011-02-22 10:01:46.902 [InstallationFinishPage]    Finish page loaded

     

    It's a hyper-v VM with a NIC for internal with DC and a second with external to internet, windows update is working fine, IE, etc.

    Tuesday, February 22, 2011 9:11 AM
  • Me too, I seem to get this on any WSUS installation on 2008 R2, and I've not found a way around it. I've even had to install a non R2 WSUS server at a number of clients as I get this problem every time.

    Extract from my log (although it's pretty much the same as everyone elses)

    5584: 2011-02-22 09:05:37.967 [Provider]         System changed since last refresh: False
    5584: 2011-02-22 09:05:54.932 [InstallationProgressPage] Loading progress page...
    5584: 2011-02-22 09:05:54.990 [InstallationProgressPage] Creating WindowsUpdateDownloader.
    5584: 2011-02-22 09:05:54.994 [InstallationProgressPage] Searching for Updates...
    5584: 2011-02-22 09:05:55.003 [InstallationProgressPage] Starting asynchronous download.
    5584: 2011-02-22 09:05:55.007 [WindowsUpdateDownloader]  Creating session.
    5584: 2011-02-22 09:05:55.034 [WindowsUpdateDownloader]  Search query: 'CategoryIDs contains '4e487029-f550-4c22-8b31-9173f3f95786''
    5584: 2011-02-22 09:05:55.039 [WindowsUpdateDownloader]  Searching....
    5584: 2011-02-22 09:05:56.844 [WindowsUpdateDownloader]  Initial search failed, try again on WU server.
    5584: 2011-02-22 09:05:59.303 [WindowsUpdateDownloader]  Search returned: Succeeded, found 0 updates.
    5584: 2011-02-22 09:05:59.307 [InstallationProgressPage] Search completed, result: Succeeded.
    5584: 2011-02-22 09:05:59.311 [InstallationProgressPage] Downloading...
    5584: 2011-02-22 09:05:59.317 [WindowsUpdateDownloader]  Sending failure DownloadComplete event.
    5584: 2011-02-22 09:05:59.323 [InstallationProgressPage] Download completed, result: NotStarted.
    5584: 2011-02-22 09:05:59.327 [InstallationProgressPage] Error (Id=0) Failure message: 'The update could not be found. There may be a network connection issue. <a href="WSUS.chm::/html/54a9eb1f-5dd1-42d8-ad00-dae55d7b9463.htm">Click here for more information.</a>'
    5584: 2011-02-22 09:05:59.330 [InstallationProgressPage] Invoking LoadFinishPage.
    5584: 2011-02-22 09:05:59.334 [InstallationProgressPage] About to load finish page...
    5584: 2011-02-22 09:05:59.339 [InstallationFinishPage]  Loading finish page
    5584: 2011-02-22 09:05:59.359 [InstallationFinishPage]  Finish page loaded

    This seems to happen even if it's a fresh install. Again, running as a VM within Hyper V, or VMWare, and with a tested internet connection.

    Any help would be greatly appreciated!

     

    Tuesday, February 22, 2011 9:26 AM