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Runbook Activity not triggering next review activity RRS feed

  • Question

  • I have one Service request which has below Activities in sequence

    1. Get reviewer from other than AD source and update Review Activity object. (Get-Reviewer)

    2. Review Activity for Approval (Approval Activity)

    3. Actual Runbook which perform access delegation tasks.

    Log Entered in 1st runbook activity which stays in  "In Progress" mode.

    Not sure what the cause but my Get-reviewer Activity stays in -in progress stage and does not trigger next Review Activity. "Is Ready for automation is also marked


    Monday, April 8, 2019 11:23 AM

Answers

  • I am able to resolve this 

    Server was not assigned to newly created runbook.

    not sure is this manual tasks everytime....

    Monday, April 8, 2019 1:05 PM