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Service Request not getting into "Get Parent SR Relationship" RRS feed

  • Question

  • I have one runbook (Local Admin Access), it is working well earlier i have changed one parameter and re synced, recreated Runbook Activity, recreated Service request template & request offering for same. 

    now during  "Get Parent SR Relationship" in runbook tester i am not getting Service Request object. 

    but if i test another runbook id (other than "Local Admin Access") with this runbook (Local Admin Access) in runbook tester i am able to get Service request object. so it means configuration of "Get Parent SR Relationship" is correct in runbook (Local Admin Access) but unable to find out whay service request object not getting. 

    Thursday, April 11, 2019 10:04 AM

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