RCC users not able to use authenticated user access with OCS Dial-in Conference bridge RRS feed

  • Question

  • Having an issue with users who are enabled for Remote Call Control dialing into the Conference bridge as an autheticated user. The RCC users can dialin with their Conference ID and Passcode from a mobile phone or other but when they attempt to enter their extension number and pin by pressing #1 they recieve:
    "The phone number and PIN you have entered do not match".  Found an hotfix http://support.microsoft.com/kb/972715/EN-US that describes the sympton but not the cause unless a standard 4 digit Normalization rule for interopt with CUCM can be considered an overlap with individual RCC extensions.

    RCC Configuration pretty streight forward:

    SIP URI:pgurman@ocs-cup@acme.com
    Line URI: tel:6203;phone-context=dialstring

    • Edited by Pgurman Monday, August 24, 2009 8:52 PM grammer error
    Monday, August 24, 2009 8:50 PM