locked
Can't connect to Management Console after SP1 upgrade. RRS feed

  • Question

  • Hi,

    I have recently upgraded TMG to SP1. I use the local Management Console to administer the 1 TMG server we have. After upgrading I am experiencing the following issue. Everything else appears to be fine.

    Once the console is loaded I run the task Connect. After inputting all of my credentials and trying to connect I get the following error.

    Forefront TMG Error
    Forefront TMG Management was unable to connect to configuration storage server
    Error: 0x8007203a
    The server is not operational.

    I have checked all of the services and they appear to be fine but the ISASTGCTRL service will not start. I have restarted the machine but receive the following error everytime.

    Event 7023

    The ISASTGCTRL service terminated with the following error:
    %%-1073741809

    I'm pretty stuck on this now and dont want to break the server any further as the publishing of my Sharepoint and Exchange 2010 is still working fine.

    Thanks,

    Mark

    Wednesday, September 1, 2010 11:41 AM

Answers

  • Think I have solved my own problem. I changed the logon account of the service from Network to Local.

    The service has now started and starts after a restart. I can now access the management comsole.

    Still dont know why this would change after an SP1 install though?
    • Marked as answer by MarkyE83 Wednesday, September 1, 2010 12:44 PM
    Wednesday, September 1, 2010 12:08 PM

All replies

  • Think I have solved my own problem. I changed the logon account of the service from Network to Local.

    The service has now started and starts after a restart. I can now access the management comsole.

    Still dont know why this would change after an SP1 install though?
    • Marked as answer by MarkyE83 Wednesday, September 1, 2010 12:44 PM
    Wednesday, September 1, 2010 12:08 PM
  • Have you followed the steps required to install SP1 shown here : http://technet.microsoft.com/en-us/library/ff717843.aspx ?
    Tarek Majdalani | MS Forefront Edge Security MVP | http://www.elmajdal.net
    Saturday, September 4, 2010 10:18 AM
    Moderator
  • FWIW, I had a similar problem when installing TMG SP1.  I actually ran the SP1 install on our EMS but then cancelled before it started so I could make backups of our arrays and enterprise. 

    After I did this, I was not able to connect to our EMS from the TMG servers.  Restarting the ISASTGCTRL service did the trick.

    Thursday, October 14, 2010 10:03 PM
  • Hi changing the account to local solved the problem for me too .now i can access EMC and TMG is rnnning fine . tks
    Thursday, October 28, 2010 9:37 AM
  • Nice catch !

    Glad that you sorted it out and thanks for the follow up


    Tarek Majdalani | MS Forefront Edge Security MVP | http://www.elmajdal.net
    Sunday, October 31, 2010 9:28 AM
    Moderator