If a mobile device is manually configured before transition, will they also have to manually configure their phone after the transition? RRS feed

  • Question

  • We have many users whose phone is manually configured to connect to BPOS before the transition - and autodiscover is not currently being used.  However, we will configure Autodiscover entries for Office 365 during the transition weekend.   What will the experience be for those users after transition is complete?  Will the user have to manually configure their phone again to connect to Office 365 - or will Autodiscover automatically configure the phone?  Thanks.


    Wednesday, June 6, 2012 7:22 PM

All replies

  • Unfortunately, phone clients aren't as robust as the thick clients such as Outlook.  The users will need to either modify their current phone profile to point to m.outlook.com, or will need to create a new profile on their phone following this article: http://help.outlook.com/en-us/140/dd936215.aspx

    Have a great day,



    Thursday, June 14, 2012 3:51 PM