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Failed to retrieve synclet object RRS feed

  • Question

  • I have a client with the following errors in AppDiscovery.log

    Failed to retrieve synclet object: "CCM_AppDeliveryTypeSynclet.AppDeliveryTypeId="ScopeId_XXX/DeploymentType_YYY",Revision=9"	AppDiscovery	02.10.2019 09:50:41	1228 (0x04CC)
    AppProvider::GetSynclet failed.  Error 0x80041002	AppDiscovery	02.10.2019 09:50:41	1228 (0x04CC)
    Enumeration - Failed to read AppDeliveryType for ScopeId_XXX/DeploymentType_YYY, 0x80041009 returned	AppDiscovery	02.10.2019 09:50:41	1228 (0x04CC)
    Failed to retrieve synclet object: "CCM_AppDeliveryTypeSynclet.AppDeliveryTypeId="ScopeId_XXX/DeploymentType_YYY",Revision=32"	AppDiscovery	02.10.2019 09:50:42	1228 (0x04CC)
    AppProvider::GetSynclet failed.  Error 0x80041002	AppDiscovery	02.10.2019 09:50:42	1228 (0x04CC)
    Enumeration - Failed to read AppDeliveryType for ScopeId_XXX/DeploymentType_YYY, 0x80041009 returned	AppDiscovery	02.10.2019 09:50:42	1228 (0x04CC)
    +++ Local Handler found 25 applications, encountered 0 failures. (Elapsed time = 1 seconds), Handler CLSID = {8B1B4B43-7CDE-4113-BDF5-3A02EAEA9B16}	AppDiscovery	02.10.2019 09:50:42	1228 (0x04CC)
    +++ Enumerating all applications which use AppX detection, on WMI namespace: root\CCM\CIModels	AppDiscovery	02.10.2019 09:50:42	1228 (0x04CC)
    +++ Windows8App Handler found 0 applications, encountered 0 failures. (Elapsed time = 0 seconds), Handler CLSID = {B23C3FE9-AAEE-40D9-A749-D593011AF2C0}	AppDiscovery	02.10.2019 09:50:42	1228 (0x04CC)
    +++ Enumerating all App-V 5X applications.	AppVHandler	02.10.2019 09:50:42	1228 (0x04CC)
        A supported App-V 5X client is not installed. Will not discover any App-V 5X deployment types	AppVHandler	02.10.2019 09:50:42	1228 (0x04CC)
    +++ AppV5X Handler found 0 applications, encountered 0 failures. (Elapsed time = 0 seconds), Handler CLSID = {5B9C3324-906F-49EF-8318-41F9A07299A3}	AppDiscovery	02.10.2019 09:50:42	1228 (0x04CC)
    +++++++ Full application discovery completed (8 seconds) ++++++	AppDiscovery	02.10.2019 09:50:42	1228 (0x04CC)
    Failed to retrieve synclet object: "CCM_AppDeliveryTypeSynclet.AppDeliveryTypeId="ScopeId_XXX/DeploymentType_YYY",Revision=9"	AppDiscovery	02.10.2019 10:01:45	3144 (0x0C48)
    AppProvider::GetSynclet failed.  Error 0x80041002	AppDiscovery	02.10.2019 10:01:45	3144 (0x0C48)
    GetContentInfo failed with error 0x80041009	AppDiscovery	02.10.2019 10:01:45	3144 (0x0C48)
    Method GetContentInfo failed with error 80041009	AppDiscovery	02.10.2019 10:01:45	3144 (0x0C48)
    CAppProvider::ExecMethodAsync failed. Error 80041009	AppDiscovery	02.10.2019 10:01:45	3144 (0x0C48)

    The Client had Win7 when the errors first appeared and I thought I could easily fix this by just IPU to 1903. But no. 1903 runs and I still have the very same errors.

    In my understanding, IPU rebuilds WMI and also does a sfc /scannow - somehow. Also the CCMAgent is reinstalled. So what could be the reason for this error?

    Is there a way to find the application DeploymentType_YYY belongs to? Search in "All Assets" does not return any usefull results (except 3rd party SCUP catalogs and default site boundary group)

    Wednesday, October 2, 2019 9:15 AM

All replies

  • > In my understanding, IPU rebuilds WMI and also does a sfc /scannow - somehow. Also the CCMAgent is reinstalled. So what could be the reason for this error?

    While, true, that doesn't fix missing objects in WMI as the issue above isn't that WMI itself is broken (it actually rarely is), it's that something related to a deployment or policy is simply missing.

    You'll almost certainly have to search directly in the database for the object ID.


    Jason | https://home.configmgrftw.com | @jasonsandys

    Wednesday, October 2, 2019 12:59 PM
  • Hi,

    Note: If you plan to share your log snippets or screenshots, please be careful to hide your sensitive information and confidential content.




    Best regards,
    Larry

    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, October 3, 2019 9:35 AM
  • @larry what sensitive data? I thought I replaced everything

    @Jason: If something is missing, other machines would have the same problem, won't they? But they don't have. And after a full inventory rebuild and multiple policy refresh cycles, the machine should not know any old/retired/deleted deployments. Where in the database can I look for DeploymentType_YYY?

    Friday, October 4, 2019 6:38 AM
  • Not necessarily. Without knowing what that object is, there's no way to know so making that assumption here doesn't help. The above also has nothing to do with inventory whatsoever and simply refreshing machine policy doesn't completely re-download and apply all applicable policies.

    Is this actually causing issues on the system? If not, why does it matter?

    If it is causing an issue, then the place to start is to reset the policy on the machine completely. This is easiest to do using the Support Tools which are in the Tools folder on the site server.


    Jason | https://home.configmgrftw.com | @jasonsandys

    Friday, October 4, 2019 12:14 PM
  • Hi,

    We admire your discreet style very much, Thank you!

    Based on your description of the problem you are currently facing, I suggest you check for any functional issues in your SCCM environment.
    If there are no functional issues there, please don't panic. 
    Which version of SCCM are you using? Starting with SCCM 1810, Microsoft includes a SCCM troubleshooting tool called the Support Center in the product itself. We can refer to the following article for more details:

    https://www.anoopcnair.com/sccm-troubleshooting-tool-support-center/


    Best regards,
    Larry


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, October 7, 2019 3:10 AM