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Surface Pro 5 Data recovery RRS feed

  • Question

  • Hello all,

    I have a problem with a Surface Pro5 at work. When it boot, it can't find a hard drive. We chose to try to recover data before throwing the Surface or try to find a new hd.

    But here it is : I found a tutorial to open the Surface and saw there is no way to replace the old hd. Can I still get the actual hd and try to recover data from it ? How ?

    I can't find the hard drive or where he is, please can you help me ?

    Kind Regards
    Friday, September 14, 2018 1:44 PM

All replies

  • I've had the same problem with my Surface Pro5, i.e. not being able to find the drive. I think the problem is due to the encryption of bitlocker.

    Did anyone manage to recover the data?

    Thanks

    Wednesday, July 17, 2019 2:23 PM
  • Hello Valentin,

    The storage is a nand kus020203m-b000. It is soldered on the PCB.

    I have just recovered data from a dead mother board of surface pro 5. 

    The surface was impacted (the electronic board was not repairable).


    I just need the PCB to do the job. 

    Regards

     

    Tuesday, November 5, 2019 10:29 PM