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    Is there an integration pack from Opalis that integrates with CA Service Desk 12.5?

    thanks

    Friday, September 10, 2010 4:01 PM

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    Currently we dont have an Integration Pack for CA SD 12.5. The current version supports CA SD 6 or 11.

    Zia Zaidi

     

    • Marked as answer by Robert_Hearn Tuesday, November 23, 2010 8:30 PM
    Tuesday, October 5, 2010 11:22 PM

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    Hi,

    there is a package for CA Unicenter ServicePlus Service Desk 6.0 or 11.0. The Opalis Integration Pack for CA Unicenter Service Desk is an add-on for Opalis Integration Server that enables you to build Policies that manage CA Unicenter Service Desk operations.

    Anders Bengtsson | Microsoft MVP - Operations Manager | http://www.contoso.se
    • Proposed as answer by Zia Zaidi Tuesday, October 5, 2010 11:21 PM
    Friday, September 10, 2010 6:36 PM
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    Currently we dont have an Integration Pack for CA SD 12.5. The current version supports CA SD 6 or 11.

    Zia Zaidi

     

    • Marked as answer by Robert_Hearn Tuesday, November 23, 2010 8:30 PM
    Tuesday, October 5, 2010 11:22 PM
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    Hi,

    please  i need to know if there is an integration pack for CA r12.

    Thanks

    Thursday, February 23, 2012 9:05 PM
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    Still there is no integration pack released for CA Service Desk 12.5?
    Monday, May 20, 2013 11:17 AM
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    I recommend to update to Orchestrator for up-to-date versions of Integration Packs. Support for Opalis has ended on April 17, 2013: http://technet.microsoft.com/en-us/library/ff630946.aspx

    Kelverion offers an IP for CA Service Desk for Orchestrator: http://www.kelverion.com/ip-for-ca-servicedesk/

    Regards,

    Stefan

    www.sc-orchestrator.eu , Blog sc-orchestrator.eu

    Tuesday, May 21, 2013 4:17 AM
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    Dear Stefan,

    Thanks for the update. I checked the ip provided by Kelverion for CA Service desk, looks like it needs licensing and its paid. Do we have any integration pack from technet so that we can implement in our environment?

    Regards

    Raghul

    Tuesday, May 21, 2013 5:16 AM
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    Hi Raghul,

    I know no free IP for CA Servicedesk for Orchestrator. If you download the IP from Kelverion you get a trial key to key to evaluate it.

    Regards,

    Stefan

    www.sc-orchestrator.eu , Blog sc-orchestrator.eu

    Tuesday, May 21, 2013 6:53 AM