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Error in connecting Office 365 with Cloud app security using Cloud connector RRS feed

  • Question

  • Hello Team,

    While trying to deploy Cloud App security, I tried connecting Office 365 to using cloud connector but I encountered the error below.

    Get Users: Success
    Get Events: HttpRequestFailure: Server returned: 400 Bad Request
    [Cache-Control: no-cache, Pragma: no-cache, Content-Length: 955, Content-Type: application/json; charset=utf-8, Expires: -1, Server: Microsoft-IIS/10.0, Server: Microsoft-IIS/10.0, X-AspNet-Version: 4.0.30319, X-Powered-By: ASP.NET, X-Powered-By: ASP.NET, Date: Mon, 16 Sep 2019 09:40:34 GMT]

    {"error":{"code":"StartSubscription [TenantId=796a9261-b60a-41f9-94cd-2f7090f0b6ac,ContentType=Audit.SharePoint,ApplicationId=05a65629-4c1b-48c1-a78b-804c4abdd4af,PublisherId=00000000-0000-0000-0000-000000000000] failed. Exception","message":"Microsoft.Office.Compliance.Audit.DataServiceException: Tenant 796a9261-b60a-41f9-94cd-2f7090f0b6ac does not exist.\r\n   at Microsoft.Office.Compliance.Audit.API.AzureManager.GetSubscriptionTableClientForTenant(Guid tenantID, Boolean throwIfTenantNull)\r\n   at Microsoft.Office.Compliance.Audit.API.AzureManager.<GetAPISubscriptionAsync>d__22.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n   at Microsoft.Office.Compliance.Audit.API.StartController.<StartSubscription>d__0.MoveNext()"}}

    Please is there any way out to this?

    Monday, September 16, 2019 11:04 AM

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