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Failed to find a matching agent kit to install Ubuntu 18.04 & SCOM 2012 R2

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Hello,

I am trying to add an Ubuntu Server 18.04 to monitoring under SCOM 2012 R2, but it shows me :

"Failed to find a matching agent kit to install."

i already tried so many versions of Ubuntu, but still gives me the same error.

PS: i have all the possible MPs for linux, and under "C:\Program Files\Microsoft System Center\Operations Manager\Server\AgentManagement\UnixAgents\DownloadedKits" i do have scx-1.5.1-256.universald.1.x64.deb, scx-1.5.1-256.universald.1.x86.deb

Can you help me please

Tuesday, July 14, 2020 9:48 AM

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Hi,

SCOM 2012 R2 does not support monitoring of Ubuntu 18.04, here's the list of supported Linux/UNIX operating systems:

HP-UX 11i V3 (Itanium)
Oracle Linux 5 (x86/x64)
Oracle Linux 6 (x86/x64)
Oracle Linux 7 (x64)
Oracle Solaris 10 (SPARC and x86)
Oracle Solaris 11 (SPARC and x86)
Red Hat Enterprises Linux 5 (x86/x64)
Red Hat Enterprises Linux 6 (x86/x64)
Red Hat Enterprises Linux 7 (x64)
SUSE Linux Enterprise Server 10 (x86/x64)
SUSE Linux Enterprise Server 11 (x86/x64)
SUSE Linux Enterprise Server 12 (x64)
IBM AIX 6.1 (POWER)
IBM AIX 7.1 (POWER)
CentOS 5 (x86/x64)
CentOS 6 (x86/x64)
CentOS 7 (x64)
Debian 6 (x86/x64)
Debian 7 (x86/x64)
Ubuntu Server 10.04 (x86/x64)
Ubuntu Server 12.04 (x86/x64)
Ubuntu Server 14.04 (x86/x64)
Ubuntu Server 16.04 (x86/x64)

Reference:
https://docs.microsoft.com/en-us/previous-versions/system-center/system-center-2012-R2/dn281931(v=sc.12)

If you want to monitor Ubuntu Server 18.04 you'll need to upgrade to SCOM 2019:
https://docs.microsoft.com/en-us/system-center/scom/plan-supported-crossplat-os?view=sc-om-2019#universal-linux-debian-package

Best regards,
Leon
Blog: https://thesystemcenterblog.com LinkedIn:
Tuesday, July 14, 2020 10:12 AM
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Hello,

Thank you for your answer, i tried the below version:

Ubuntu Server 10.04 (x86/x64)
Ubuntu Server 12.04 (x86/x64)
Ubuntu Server 14.04 (x86/x64)
Ubuntu Server 16.04 (x86/x64)

i had the same issue, (https://docs.microsoft.com/en-us/system-center/scom/plan-supported-crossplat-os?view=sc-om-2019 this link says that the 18.04 is supported)

i have just managed to bypass the issue, it was actually due to SSL version (i had 1.1 i downgraded it to 1.0)

now i'm having another error: Failed to find a matching agent kit to install

Thank you
Tuesday, July 14, 2020 10:25 AM
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The https://docs.microsoft.com/en-us/system-center/scom/plan-supported-crossplat-os?view=sc-om-2019 link is specifically for SCOM 2019, not for 2012 R2.

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Tuesday, July 14, 2020 10:26 AM
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Tuesday, July 14, 2020 10:28 AM
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If you just tried to upload a screenshot we cannot see it, you might have to get your account verified (Reply to THIS thread to get your account verified).

For installing Linux/UNIX agents please refer to the guide here:
https://docs.microsoft.com/en-us/previous-versions/system-center/system-center-2012-R2/hh230722(v=sc.12)

For troubleshooting Linux/UNIX agent installation/discovery, please refer to the following article:
https://support.microsoft.com/en-us/help/4490426/troubleshooting-unix-linux-agent-discovery-in-operations-manager

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Tuesday, July 14, 2020 10:32 AM
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i tried to upload a screenshot exactly,

well i'll try one the version mentioned and change the OpenSSL version, then get back to you with a result

thank you

Tuesday, July 14, 2020 10:41 AM
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You could try manually installing the latest SCX agent from its github repo : https://github.com/microsoft/SCXcore/releases/tag/scx-1.6.4-7

Simply pick the .deb version with openssl 1.00 or 1.10 depending on which one you decide to go with, download it to your linux server, install it from command line ( sudo dpkg -i ./scx-1.6.4-7.ssl_100.universal.x64.deb ) and then have SCOM discover/sign/manage it from the deployment wizard.

Tuesday, July 14, 2020 11:11 AM
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It not working either with the 16.04, here is a screenshot:

Tuesday, July 14, 2020 11:27 AM
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You cannot upload screenshots before your account gets verified, use the link I mentioned above (might take a few days).
Blog: https://thesystemcenterblog.com LinkedIn:

Tuesday, July 14, 2020 11:28 AM
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yes i did, thank you,

But still even with the 16.04 version of ubuntu, i am not able to install Agent SCOM.

i have the right MPs i right configuration account the firewall...

is there any logs i can check ?

Thank you

Tuesday, July 14, 2020 11:34 AM
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I provided links for troubleshooting have a look at those, you should get errors if there’s any issues.

You can also refer to the following link:

https://docs.microsoft.com/en-us/system-center/scom/manage-monitoring-unix-linux?view=sc-om-2019
Blog: https://thesystemcenterblog.com LinkedIn:

Tuesday, July 14, 2020 11:37 AM
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Hello,

i tried manual installation using the github link but nothing works, i still got (status: signing >> validating and then the error "Failed to find a matching agent kit to install"

:(

Tuesday, July 14, 2020 12:12 PM
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We cannot troubleshoot for you, you know at what stage it fails (signing certificate) and you have the error message, check the provided links please.
Blog: https://thesystemcenterblog.com LinkedIn:

Tuesday, July 14, 2020 12:14 PM
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Signing issues are often because of incorrect/unsufficient permissions (because of using an account with not enough permissions or improperly configured sudoers file)

Tuesday, July 14, 2020 8:31 PM
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it gets stuck at the validating step, and then the window error pops up

Wednesday, July 15, 2020 7:54 AM
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Which Linux/UNIX management pack do you currently have installed?

For SCOM 2012 R2 you should use the following one:

System Center Management Pack for UNIX and Linux Operating Systems
https://www.microsoft.com/en-us/download/details.aspx?id=29696
Blog: https://thesystemcenterblog.com LinkedIn:
- Proposed as answer by AlexZhu_775Microsoft contingent staff Thursday, July 16, 2020 8:32 AM
Wednesday, July 15, 2020 9:52 AM