Problems Configuring Hybrid Auditing RRS feed

  • Question

  • Hi,

    I'm not able to configure hybrid auditing in my SharePoint 2016 test environment.  It looks like the Microsoft SharePoint Insights service fails to start.

    The result from the Hybrid Picker are,

    Microsoft SharePoint Hybrid Auditing configuration partially succeeded. However, there has been an

    error configuring Microsoft SharePoint Insights service on the following server(s): SP2016A.

    Please check the connectivity, upgrade status and load of the failed server(s) and re-run this

    configuration wizard later (ULS logs may help finding the root cause of failure).

    In order to repair Microsoft SharePoint Insights service on those server(s), please go to Central

    Administration->System Settings->Manage Services in this farm to fix non-Custom role server(s), and

    Central Administration->System Settings->Manage services on server to fix custom role server(s).

    Any ideas would be appreciated.

    Thursday, December 22, 2016 2:02 PM

All replies

  • Hi Martin,

    I'm sorry you are having problems configuring Hybrid Auditing in SharePoint Server 2016. The error you are encountering indicates that configuration was successful on all servers in the farm except for the SP2016A server. This should be fixable by stopping and the restarting the SharePoint Insights service on this particular server. You can do this through the On-Premises Central Administration UI or via PowerShell. 

    To resolve the issue using Central Administration: 

    If server SP2016A is a non-custom role server, then

    1. Go to Central Administration -> System Settings -> Manage services in this farm
    2. Find the “Microsoft SharePoint Insights” service, click “Disable Auto Provision” to stop the service, and then click “Enable Auto Provision” to restart the service

    If server SP2016A is a custom role server

    1. Go to Central Administration -> System Settings -> Manage services on the server
    2. Find the server name SP2016A and click on it. This will take you to the “Services on Server” page
    3. Locate the “Microsoft SharePoint Insights” service on this page. Its status should be Stopped. Click Restart in the Action column to restart the service

    To use PowerShell to resolve the issue:

    1. Open “SharePoint 2016 Management Shell”.
    2. Run the following cmdlets:
    Add-PSSnapin Microsoft.SharePoint.PowerShell
    Stop-SPService -Identity "Microsoft SharePoint Insights" -IncludeCustomServerRole
    Start-SPService -Identity "Microsoft SharePoint Insights" -IncludeCustomServerRole

    • Proposed as answer by Joe Bono Monday, February 27, 2017 7:43 PM
    Monday, February 20, 2017 8:22 AM