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Report Groove Relay issues RRS feed

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    To report any issues with Groove Relay Servers hosted by Microsoft, please reply to this thread.

    Friday, August 22, 2014 6:00 PM
    Moderator

All replies

  • As the upgrade of hardware for the Microsoft-hosted Groove Relay servers seems to have been successful, I decided it was time to start a new thread for reporting Relay issues. This thread is tracked by people who support Groove Server, but it is not normally monitored outside of US East Coast business hours. While issues reported during that time are usually resolved within a matter of hours, we do not guarantee a particular turnaround time. If you have an urgent need, consider opening a support case.
    Friday, August 22, 2014 6:11 PM
    Moderator
  • Hi. I'm on blugro3 with several colleagues and we have been experiencing intermittent presence and file sync problems the past couple of days. Please advise. Thank you!
    Tuesday, August 25, 2015 3:16 PM
  • I'll check into this. Thanks for letting us know!
    Tuesday, August 25, 2015 3:38 PM
    Moderator
  • Everything is working great now, thank you very much for the help!
    Wednesday, August 26, 2015 12:49 AM
  • Hi there. Are the Groove relay servers down? I'm on blugro1 and several of my workmates are on blugro3 and we are having presence / file sync problems.

    Thanks for checking into this! 

    Friday, August 31, 2018 2:18 PM
  • Hey, everything looks great now, just wanted to let you know. Thanks!!
    Friday, August 31, 2018 4:16 PM