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bugcode_USBDRIVER

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  • Hello

    I have frequent bugcode_USBDRIVER bleuscreens. 

    This is the link to the minidump files. Can someone please help me?

    http://www.rapidshare.com.cn/j6bpuBs

    Thanks in advance

    Nick

    2. června 2018 13:00

Všechny reakce

  • There were 5 mini dump files and all displayed bugcheck FE.

    The BUGCODE_USB_DRIVER bug check has a value of 0x000000FE and this indicates that an error has occurred in a universal serial bus (USB) driver.

    BUGCODE_USB_DRIVER (fe)
    USB Driver bugcheck, first parameter is USB bugcheck code.
    Arguments:
    Arg1: 0000000000000008, USBBUGCODE_RESERVED_USBHUB
    Arg2: 0000000000000006, USBHUB_TRAP_FATAL_TIMEOUT
    Arg3: 0000000000000005, TimeoutCode: Timeout_PCE_Suspend_Action3 - PortData->PortSuspendEvent
    Arg4: fffffa800e1ca640, TimeoutContext - PortData

    5   Timed out waiting for a suspend-port request to complete.

    1) To evaluate the BSOD please post logs for troubleshooting.

    2) Using administrative command prompt copy and paste this whole command.

    3) Make sure the default language is English so that the logs can be scanned and read.

    https://www.tenforums.com/tutorials/3813-language-add-remove-change-windows-10-a.html

    4) The command will automatically collect the computer files and place them on the desktop.

    5) Then use 7zip and one drive or drop box to place share links into the thread for troubleshooting.

    https://support.office.com/en-us/article/Share-OneDrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07

    6) This command will automatically collect these files:  msinfo32, mini dumps, drivers, hosts, install, uninstall, services, startup, event viewer files, etc.

    7) Open administrative command prompt and copy and paste the whole command:

    copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\"&dxdiag /t %Temp%\dxdiag.txt&copy %Temp%\dxdiag.txt "%USERPROFILE%\Desktop\SFdebugFiles\"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\systeminfo.txt"&driverquery /v > "%USERPROFILE%\Desktop\drivers.txt" &msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&net start > "%USERPROFILE%\Desktop\services.txt"&REM wmic startup list full /format:htable >"%USERPROFILE%\Desktop\startup.html"&wmic STARTUP GET Caption, Command, User >"%USERPROFILE%\Desktop\startup.txt"

    8) There are two files for you to find manually:  memory dump file:

    C:\Windows\MEMORY.DMP

    Use file explorer > this PC > local C: drive > right upper corner search enter each of the above to find results.

    9) dxdiag:  In the left lower corner search type:  dxdiag > When the DirectX Diagnostic Tool opens click on the next page button so that each tab is opened > click on save all information > save to desktop > post one drive or drop box share link into the thread

    10) List all devices attached to the computer by wired or wireless and each to USB 2 and USB 3 ports.

    (mouse, keyboard, headset, printer, xbox, port replicator, docking station, USB wireless network card, etc.)

    11) Open the website for the notebook manufacturer > enter the product or serial number or model > select the operating system > view drivers > post a URL or hyperlink into the thread

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    Please remember to vote and to mark the replies as answers if they help.

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    2. června 2018 20:41
  • Mini Dumps are usually memory problems,if ram memory is ok,then chk/reset virtual memory.R.click my computer/properties/advanced/virtual memory/advanced/change button..With  C:  highlited,set to "Let System Manage" click set 2X close out,restart pc..Also,USB/Video/Audio/etc need the MB chipset software/driver,get that from pc mfg or MB hardware mfg (Intel/amd/etc)Once done,update other hardware,video would be 1st...
    3. června 2018 3:43