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Windows 10 Pro 1607 Upgrade - Aktualizovat a vypnout/restartovat nefunguje

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  • Dobrý den všem,

     řeším ve firmě jeden problém s upgradem Windows 10 Pro (1511) na verzi 1607 skrze WSUS. WSUS server odešle aktualizaci (upgrade 1607) na klienta - klient zahájí instalaci dle nastavení GPO (4 – Automaticky stahovat a plánovat instalaci) v událostech vše bez problému.

    Dál už je, ale problém: Při volbě Aktualizovat a vypnout/restartovat systém provede jen restart/vypnutí bez instalace upgradu 1607. Nezáleží zda je uživatel Administrátor/User upgrade se neprovede, aktualizovat a vypnout/restartovat se neprovede ani když není přihlášen žádný uživatel a volba se vybere z login obrazovky.

    Jako administrátor vydím ve Windows update k dispozici jsou aktualizace - Je plánované restartování a jediná možnost jak protlačit Upgrade je manuálně skrz volbu Restartovat nyní - poté se systém začne upgradovat.

    Tento problém nastal na všech testovacích stanicích.

    Nesetkal jste se někdo s takovým problémem?

    Děkuji za jakékoliv podněty a rady

    S pozdravem

    LH.

    Log WindowsUpdate (odstraněny odkazy na server a doménu):

    [spoiler]

    2017.02.03 09:00:00.4483605 908   6020  Shared          * START * Service startup
    2017.02.03 09:00:00.4635806 908   6020  Agent           WU client version 10.0.10586.306
    2017.02.03 09:00:00.4637624 908   6020  Agent           SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.
    2017.02.03 09:00:00.4638300 908   6020  Agent           Base directory: C:\WINDOWS\SoftwareDistribution
    2017.02.03 09:00:00.4639338 908   6020  Shared          UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
    2017.02.03 09:00:00.4639551 908   6020  Shared          UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
    2017.02.03 09:00:00.4643140 908   6020  Shared          Network state: Connected
    2017.02.03 09:00:00.4693833 908   6020  Misc            LoadHistoryEventFromRegistry completed, hr = 8024000C
    2017.02.03 09:00:00.4867878 908   6020  Shared          UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
    2017.02.03 09:00:00.4867955 908   6020  Shared          UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
    2017.02.03 09:00:00.4868021 908   6020  Shared          Power status changed
    2017.02.03 09:00:00.4881553 908   6020  Agent           Initializing global settings cache
    2017.02.03 09:00:00.4881559 908   6020  Agent           WSUS server: xxx
    2017.02.03 09:00:00.4881563 908   6020  Agent           WSUS status server: xxx
    2017.02.03 09:00:00.4881566 908   6020  Agent           Target group: WSUS W10 1607
    2017.02.03 09:00:00.4881569 908   6020  Agent           Windows Update access disabled: No
    2017.02.03 09:00:00.4891276 908   6020  Agent               Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2017-02-03 12:24:48, not idle-only, not network-only
    2017.02.03 09:00:00.4948611 908   6020  Agent           Initializing Windows Update Agent
    2017.02.03 09:00:00.4949633 908   6020  DownloadManager Download manager restoring 0 downloads
    2017.02.03 09:00:00.4950119 908   6020  Agent           CPersistentTimeoutScheduler | GetTimer, returned hr = 0x00000000
    2017.02.03 09:00:00.7342555 908   6020  Agent           Earliest future timer found:
    2017.02.03 09:00:00.7342705 908   6020  Agent               Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2017-02-03 12:24:48, not idle-only, not network-only
    2017.02.03 09:00:00.7373030 908   6020  Misc            CreateSessionStateChangeTrigger, TYPE:2, Enable:No
    2017.02.03 09:00:00.7373257 908   6020  Misc            CreateSessionStateChangeTrigger, TYPE:4, Enable:No
    2017.02.03 09:00:02.2065051 908   5904  DownloadManager PurgeExpiredFiles::Found 0 expired files to delete.
    2017.02.03 09:00:02.3644559 908   5904  DownloadManager PurgeExpiredUpdates::Found 20983 non expired updates.
    2017.02.03 09:00:05.5663144 908   5904  DownloadManager PurgeExpiredUpdates::Found 0 expired updates.
    2017.02.03 09:00:05.5741284 908   5904  Shared          Effective power state: AC
    2017.02.03 09:00:05.5741301 908   5904  DownloadManager Power state change detected. Source now: AC
    2017.02.03 09:00:05.6127921 908   6020  Shared          * END * Service exit Exit code = 0x240001
    2017.02.03 09:00:24.4672278 940   2264  Agent           WU client version 10.0.10586.306
    2017.02.03 09:00:24.4676076 940   2264  Agent           SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.
    2017.02.03 09:00:24.4677404 940   2264  Agent           Base directory: C:\WINDOWS\SoftwareDistribution
    2017.02.03 09:00:24.4679115 940   2264  Shared          UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
    2017.02.03 09:00:24.4679591 940   2264  Shared          UpdateNetworkState Ipv4, cNetworkInterfaces = 0.
    2017.02.03 09:00:24.4754509 940   2264  Shared          Network state: Connected
    2017.02.03 09:00:24.6172282 940   2264  Misc            LoadHistoryEventFromRegistry completed, hr = 8024000C
    2017.02.03 09:00:24.8759598 940   2264  Shared          UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
    2017.02.03 09:00:24.8759721 940   2264  Shared          UpdateNetworkState Ipv4, cNetworkInterfaces = 0.
    2017.02.03 09:00:24.8759807 940   2264  Shared          Power status changed
    2017.02.03 09:00:24.9110377 940   2264  Agent           Initializing global settings cache
    2017.02.03 09:00:24.9110397 940   2264  Agent           WSUS server: xxx
    2017.02.03 09:00:24.9110403 940   2264  Agent           WSUS status server: xxx
    2017.02.03 09:00:24.9110407 940   2264  Agent           Target group: WSUS W10 1607
    2017.02.03 09:00:24.9110413 940   2264  Agent           Windows Update access disabled: No
    2017.02.03 09:00:24.9497972 940   2264  Agent               Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2017-02-03 12:24:48, not idle-only, not network-only
    2017.02.03 09:00:24.9837220 940   2264  Agent           Initializing Windows Update Agent
    2017.02.03 09:00:24.9843482 940   2264  DownloadManager Download manager restoring 0 downloads
    2017.02.03 09:00:24.9953957 940   2264  Agent           CPersistentTimeoutScheduler | GetTimer, returned hr = 0x00000000
    2017.02.03 09:00:28.5337283 940   2264  Shared          UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
    2017.02.03 09:00:28.9589829 940   2920  DownloadManager PurgeExpiredFiles::Found 0 expired files to delete.
    2017.02.03 09:00:29.1430939 940   2920  DownloadManager PurgeExpiredUpdates::Found 20983 non expired updates.
    2017.02.03 09:00:32.8016690 268   1076  ComApi          * START *   SLS Discovery
    2017.02.03 09:00:32.8259047 268   1076  ComApi          *QUEUED* SLS Discovery
    2017.02.03 09:00:33.0164129 268   2412  ComApi          *RESUMED* Discovery
    2017.02.03 09:00:33.0164155 268   2412  ComApi          Exit code = 0x00000000, Result code = 0x8024500C
    2017.02.03 09:00:33.0164159 268   2412  Api             * END *   Discovery ClientId
    2017.02.03 09:00:33.0234432 268   1076  ComApi          Unable to get SLS chunk. (hr=8024500C)
    2017.02.03 09:00:35.4710113 940   2920  DownloadManager PurgeExpiredUpdates::Found 0 expired updates.
    2017.02.03 09:00:35.4795779 940   2920  Shared          Effective power state: AC
    2017.02.03 09:00:35.4795795 940   2920  DownloadManager Power state change detected. Source now: AC
    2017.02.03 09:00:35.4827712 940   2920  Shared          Effective power state: AC
    2017.02.03 09:00:38.0505484 3580  3492  ComApi          * START *   Init Search ClientId = NULL
    2017.02.03 09:00:38.0505501 3580  3492  ComApi          * START *   Search ClientId = NULL
    2017.02.03 09:00:38.1430746 940   2140  Agent           * START * Queueing Finding updates [CallerId = <<PROCESS>>: DllHost.exe  Id = 2]
    2017.02.03 09:00:38.1430806 940   2140  Agent           Added service 00000000-0000-0000-0000-000000000000 to sequential scan list
    2017.02.03 09:00:38.1433642 3580  3492  ComApi          Search ClientId = NULL
    2017.02.03 09:00:38.1438472 940   4920  Agent           * END * Queueing Finding updates [CallerId = <<PROCESS>>: DllHost.exe  Id = 2]
    2017.02.03 09:00:38.1441464 940   4920  Agent           * START * Finding updates CallerId = <<PROCESS>>: DllHost.exe  Id = 2
    2017.02.03 09:00:38.1441468 940   4920  Agent           Online = Yes; Ignore download priority = No
    2017.02.03 09:00:38.1441471 940   4920  Agent           Criteria = ( IsInstalled = 0 and IsHidden = 0 )""
    2017.02.03 09:00:38.1441494 940   4920  Agent           ServiceID = {00000000-0000-0000-0000-000000000000} Third party service
    2017.02.03 09:00:38.1441498 940   4920  Agent           Search Scope = {Machine}
    2017.02.03 09:00:38.1441517 940   4920  Agent           Caller SID for Applicability: S-1-5-18
    2017.02.03 09:00:38.1441521 940   4920  Agent           RegisterService is set
    2017.02.03 09:00:38.1467339 940   4920  Misc            Got WSUS Client/Server URL: xxx
    2017.02.03 09:00:38.7434504 940   4920  ProtocolTalker  ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, xxx
    2017.02.03 09:00:38.7434628 940   4920  ProtocolTalker  OK to reuse existing configuration
    2017.02.03 09:00:38.7434684 940   4920  ProtocolTalker  Cached cookie has expired or new PID is available
    2017.02.03 09:00:38.7440842 940   4920  Misc            Got WSUS SimpleTargeting URL: xxx
    2017.02.03 09:00:38.7449128 940   4920  ProtocolTalker  Initializing simple targeting cookie, clientId = 108d39eb-098c-4f7b-a0e5-577f7af01131, target group = WSUS W10 1607, DNS name = pc41.xx.xx.cz
    2017.02.03 09:00:38.7449154 940   4920  ProtocolTalker    Server URL = xxx
    2017.02.03 09:00:38.7449244 940   4920  WebServices     Auto proxy settings for this web service call.
    2017.02.03 09:00:38.7754952 940   4920  WebServices     Auto proxy settings for this web service call.
    2017.02.03 09:00:38.7960733 940   4920  ProtocolTalker  PTInfo: Server requested registration
    2017.02.03 09:00:40.4296773 940   4920  ProtocolTalker  PTInfo: syncing with server using normal query
    2017.02.03 09:00:40.4443808 940   4920  ProtocolTalker  SyncUpdates round trips: 2
    2017.02.03 09:00:41.6930985 5472  5500  ComApi          * START *   SLS Discovery
    2017.02.03 09:00:41.6978599 5472  5500  ComApi          *QUEUED* SLS Discovery
    2017.02.03 09:00:41.6984548 5472  5508  ComApi          *RESUMED* Discovery
    2017.02.03 09:00:41.6984571 5472  5508  ComApi          Exit code = 0x00000000, Result code = 0x8024500C
    2017.02.03 09:00:41.6984575 5472  5508  Api             * END *   Discovery ClientId
    2017.02.03 09:00:41.6996488 5472  5500  ComApi          ISusInternal:: DisconnectCall failed, hr=8024000C
    2017.02.03 09:00:41.7006168 5472  5500  ComApi          Unable to get SLS chunk. (hr=8024500C)
    2017.02.03 09:00:42.3300868 3620  5532  ComApi          * START *   EvaluateHardwareCapabilities
    2017.02.03 09:00:42.3718968 3620  5532  ComApi          * END *   EvaluateHardwareCapabilities 00000000
    2017.02.03 09:00:42.6811439 940   4920  ProtocolTalker  ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = xxx
    2017.02.03 09:00:42.6811462 940   4920  ProtocolTalker  OK to reuse existing configuration
    2017.02.03 09:00:42.6811535 940   4920  ProtocolTalker  Existing cookie is valid, just use it
    2017.02.03 09:00:42.6811558 940   4920  ProtocolTalker  PTInfo: Server requested registration
    2017.02.03 09:00:42.7683174 940   4920  Agent           Added update 40CDFDC0-487B-4F23-BFA2-1DB272189D29.201 to search result
    2017.02.03 09:00:42.7683283 940   4920  Agent           Found 1 updates and 86 categories in search; evaluated appl. rules of 362 out of 835 deployed entities
    2017.02.03 09:00:42.7736963 940   4920  Agent           Reporting status event with 23 installable, 4 installed,  0 installed pending, 0 failed and 1 downloaded updates
    2017.02.03 09:00:42.7741560 940   4920  Agent           * END * Finding updates CallerId = <<PROCESS>>: DllHost.exe  Id = 2
    2017.02.03 09:00:42.7752748 3580  5552  ComApi          *RESUMED* Search ClientId = NULL
    2017.02.03 09:00:42.7807949 3580  5552  ComApi          Updates found = 1
    2017.02.03 09:00:42.7807959 3580  5552  ComApi          * END *   Search ClientId = NULL
    2017.02.03 09:00:42.7857561 3580  3492  ComApi          ISusInternal:: DisconnectCall failed, hr=8024000C
    2017.02.03 09:01:25.3975267 940   2264  Agent           Earliest future timer found:
    2017.02.03 09:01:25.3975414 940   2264  Agent               Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2017-02-03 12:24:48, not idle-only, not network-only
    2017.02.03 09:01:25.4009177 940   2264  Misc            CreateSessionStateChangeTrigger, TYPE:2, Enable:No
    2017.02.03 09:01:25.4009337 940   2264  Misc            CreateSessionStateChangeTrigger, TYPE:4, Enable:No
    2017.02.03 09:01:25.4193911 940   2264  Misc            WUTaskManager couldn't register scheduled start task, hr=800706b5
    2017.02.03 09:01:25.4209839 940   2264  Agent           Sending shutdown notification to client
    2017.02.03 09:01:25.5281470 940   2264  Shared          * END * Service exit Exit code = 0x240001

    [/spoiler]

    • Změněný typ Hany82 6. února 2017 11:11
    3. února 2017 8:20

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