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Update Windows Server 2003 - error 0x80070005

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  • when I tried to install Cumulative Sec.update for IE7 - KB961260 on Windows server 2003 throught Automatic Update - instalation is failed with error 0x80070005  

    I am logged in as administrator - all my permissions in registry are O.K.

    I tried also to rename ..\windows\SoftwareDistribution to ...old  and use Automatic Update once again but installation finished with no change - error 0x80070005

    I downloaded and installed this patch also manually - but result was "Access denied"

    Could anybody advice me?
    Many thanks.

    27. března 2009 11:58

Odpovědi

Všechny reakce

  • Hi,
    isn't this update for WIE8/7 BETA?

    exactly which file from http://support.microsoft.com/kb/961260 have you tried to install manually?

    please execute the standalone fix using /log: option such as

    IE8-WindowsServer2003-KB961260-x86-ENU.exe /log:c:\temp 

    and post the log file (KB961260-IE8.log or so)

    MP
    27. března 2009 12:07
    Vlastník
  • Hi,

    so it isn´t WIE7 Beta ver. - was downloaded properly throught Automatic Update also.
    Here is the extract of the -log file:

    3.078: e:\a1f58855811819288876\update\update.exe (version 6.3.4.1)
    3.125: Hotfix started with following command line: /log:c:\temp
    3.140: In Function GetBuildType, line 1170, RegQueryValueEx failed with error 0x2
    3.187: FileVersion of C:\Program Files\Internet Explorer\iexplore.exe is Greater or Equal To 7.0.5730.11
    3.187: FileVersion of C:\Program Files\Internet Explorer\iexplore.exe is Less Than 7.1.0.0
    3.187: Condition succeeded for section Test.IE7Install.Section in Line 1 of PreRequisite
    5.547: In Function TestVolatileFlag, line 12013, RegOpenKeyEx failed with error 0x2
    5.547: In Function TestVolatileFlag, line 12045, RegOpenKeyEx failed with error 0x2
    5.547: DoInstallation: CleanPFR failed: 0x2
    5.547: In Function GetBuildType, line 1170, RegQueryValueEx failed with error 0x2
    5.547: SetProductTypes: InfProductBuildType=BuildType.IS
    5.562: SetAltOsLoaderPath: No section uses DirId 65701; done.
    5.640: DoInstallation: FetchSourceURL for e:\a1f58855811819288876\update\update_SP2GDR.inf failed
    5.640: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: 0xe0000102
    5.859: BuildCabinetManifest: update.url absent
    5.859: Starting AnalyzeComponents
    5.875: AnalyzePhaseZero used 0 ticks
    5.875: OEM file scan used 0 ticks
    7.984: AnalyzePhaseOne: used 2109 ticks
    7.984: AnalyzeComponents: Hotpatch analysis disabled; skipping.
    7.984: AnalyzeComponents: Hotpatching is disabled.
    7.984: FindFirstFile c:\windows\$hf_mig$\*.*
    9.109: CreateUninstall = 1,Directory = C:\WINDOWS\ie7updates\KB961260-IE7
    10.234: KB961260 Setup encountered an error:  The  update.ver file is not correct.
    10.234: KB961260 Setup encountered an error:  The  update.ver file is not correct.
    10.515: AnalyzeForBranching used 218 ticks.
    10.515: AnalyzePhaseTwo used 0 ticks
    10.515: AnalyzePhaseThree used 0 ticks
    10.515: AnalyzePhaseFive used 0 ticks
    10.515: AnalyzePhaseSix used 0 ticks
    10.515: AnalyzeComponents used 4640 ticks
    10.515: Downloading 0 files
    10.515: bPatchMode = FALSE
    10.515: Inventory complete: ReturnStatus=0, 4875 ticks
    10.515: Num Ticks for invent : 4875
    10.515: VerifyTargetFileSize: Unable to verify size as Source = NULL for file c:\windows\inf\HFX302F.tmp
    10.531: Copied file:  c:\windows\inf\branches.inf
    11.640: Allocation size of drive C: is 4096 bytes, free space = 54911393792 bytes
    11.640: AnalyzeDiskUsage:  Skipping EstimateDiskUsageForUninstall.
    11.640: Drive C: free 52367MB req: 52MB w/uninstall: NOT CALCULATED.
    11.640: CabinetBuild complete
    11.640: Num Ticks for Cabinet build : 1125
    11.640: DynamicStrings section not defined or empty.
    11.656: FileInUse:: Detection disabled.
    12.656: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: 0xe0000102
    12.812: Num Ticks for Backup : 1172
    12.953: Num Ticks for creating uninst inf : 141
    12.953: Registering Uninstall Program for -> KB961260-IE7, KB961260-IE7 , 0x0
    12.953: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: 0xe0000102
    13.125: PFE2: Not avoiding Per File Exceptions.
    13.187: GetCatVersion:  Failed to retrieve version information from C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB961260-IE7.cat with error 0x57
    14.094: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied e:\a1f58855811819288876\update\update_SP2QFE.inf -> c:\windows\$hf_mig$\KB961260-IE7\update\update_SP2QFE.inf.
    14.094: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied e:\a1f58855811819288876\spuninst.exe -> c:\windows\$hf_mig$\KB961260-IE7\spuninst.exe.
    14.094: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied e:\a1f58855811819288876\spmsg.dll -> c:\windows\$hf_mig$\KB961260-IE7\spmsg.dll.
    14.125: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied e:\a1f58855811819288876\update\spcustom.dll -> c:\windows\$hf_mig$\KB961260-IE7\update\spcustom.dll.
    14.140: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied e:\a1f58855811819288876\update\KB961260-ie7.CAT -> c:\windows\$hf_mig$\KB961260-IE7\update\KB961260-ie7.CAT.
    14.140: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied e:\a1f58855811819288876\update\update.exe -> c:\windows\$hf_mig$\KB961260-IE7\update\update.exe.
    14.140: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied e:\a1f58855811819288876\update\updspapi.dll -> c:\windows\$hf_mig$\KB961260-IE7\update\updspapi.dll.
    14.156: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied e:\a1f58855811819288876\update\update.ver -> c:\windows\$hf_mig$\KB961260-IE7\update\update.ver.
    14.156: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied e:\a1f58855811819288876\update\updatebr.inf -> c:\windows\$hf_mig$\KB961260-IE7\update\updatebr.inf.
    14.156: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied e:\a1f58855811819288876\update\eula.txt -> c:\windows\$hf_mig$\KB961260-IE7\update\eula.txt.
    14.172: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied e:\a1f58855811819288876\update\branches.inf -> c:\windows\$hf_mig$\KB961260-IE7\update\branches.inf.
    14.234: Copied file:  C:\WINDOWS\system32\wininet.dll
    14.625: Copied file (delayed):  C:\WINDOWS\system32\SET3030.tmp
    .
    .
    .
    22.234: Copied file:  c:\windows\$hf_mig$\KB961260-IE7\SP2QFE\inetcpl.cpl
    22.390: Copied file:  c:\windows\$hf_mig$\KB961260-IE7\SP2QFE\ieframe.dll.mui
    22.547: Copied file:  c:\windows\$hf_mig$\KB961260-IE7\SP2QFE\ieudinit.exe
    22.578: Copied file:  c:\windows\$hf_mig$\KB961260-IE7\SP2QFE\iertutil.dll
    22.640: DoInstallation: Installing assemblies with source root path: e:\a1f58855811819288876\
    22.640: Num Ticks for Copying files : 9687
    22.719: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for ProductInstall.GlobalRegistryChanges.Install error: 0x5
    22.719: INF_REGISTRY Failed
    22.719: DoInstallation:DoRegistryUpdates failed
    22.906: Access is denied.
    25.359: Message displayed to the user: Access is denied.
    25.359: User Input: OK
    25.359: KB961260 installation did not complete.

    Select 'OK' to undo the changes that have been made.
    27.078: Message displayed to the user: KB961260 installation did not complete.

    Select 'OK' to undo the changes that have been made.
    27.078: User Input: OK
    27.078: Starting process:  C:\WINDOWS\ie7updates\KB961260-IE7\spuninst\spuninst.exe /~ -u -z
    31.547: Software Update Rollback has completed with return code 0xbc2.  This rollback requires a reboot.
    31.547: KB961260 installation did not complete.

    Windows Server 2003 has been partially updated and may not work properly.
    37.328: Message displayed to the user: KB961260 installation did not complete.

    Windows Server 2003 has been partially updated and may not work properly.
    37.328: User Input: OK
    37.328: Update.exe extended error code = 0x5
    37.328: Update.exe return code was masked to 0x643 for MSI custom action compliance.
    Shutdown Initiated in Self Extractor
    ***

    Many thanks for response.
    M.Barvircak

    30. března 2009 9:27
  • Please WHICH FILE have you EXACTLY downloaded for the offline installation (respond to my prev question) from http://support.microsoft.com/kb/961260 ?

    Is it http://www.microsoft.com/downloads/details.aspx?familyid=E52AA1FD-E694-4322-B3FF-6ABC1B4A16FE&displaylang=en ?



    MP
    30. března 2009 12:01
    Vlastník
  • Yes, it was downloaded from Microsoft Update Center:
    http://www.microsoft.com/downloads/details.aspx?familyid=e52aa1fd-e694-4322-b3ff-6abc1b4a16fe&displaylang=en

    Is the sent extract of .log file sufficient for you?
    Many thanks.

    M.Barvircak


    31. března 2009 6:46