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AU has no contact with WSUS 3.2 server

    Dotaz

  • Hello all

    I have this problem
    AU cant find WSUS server

    WSUS Client Diagnostics Tool

    Checking Machine State
            Checking for admin rights to run tool . . . . . . . . . PASS
            Automatic Updates Service is running. . . . . . . . . . PASS
            Background Intelligent Transfer Service is not running. PASS
            Wuaueng.dll version 7.0.6000.374. . . . . . . . . . . . PASS
                    This version is WSUS 2.0

    Checking AU Settings
            AU Option is 1 : Disabled . . . . . . . . . . . . . . . PASS
                    Option is from Control Panel

    Checking Proxy Configuration
            Checking for winhttp local machine Proxy settings . . . PASS
                    Winhttp local machine access type
                            <Direct Connection>
                    Winhttp local machine Proxy. . . . . . . . . .  NONE
                    Winhttp local machine ProxyBypass. . . . . . .  NONE
            Checking User IE Proxy settings . . . . . . . . . . . . PASS
                    User IE Proxy
                    xxx.xxx.com:8080
                    User IE ProxyByPass
                    xxx;xxx;xxx;xxx;...<local>
                    User IE AutoConfig URL Proxy . . . . . . . . .  NONE
                    User IE AutoDetect
                    AutoDetect not in use

    Checking Connection to WSUS/SUS Server
    AU does not have Policy Set
    AU does not have Policy Set
            UseWuServer is disabled . . . . . . . . . . . . . . . . FAIL

    Press Enter to Complete

    WU.log

    2009-09-16    11:59:19:966    1140    ccc    Service    *************
    2009-09-16    11:59:19:966    1140    ccc    Service    ** START **  Service: Service startup
    2009-09-16    11:59:19:966    1140    ccc    Service    *********
    2009-09-16    11:59:19:966    1140    ccc    Agent      * WU client version 7.0.6000.374
    2009-09-16    11:59:19:966    1140    ccc    Agent      * Base directory: C:\WINDOWS\SoftwareDistribution
    2009-09-16    11:59:19:966    1140    ccc    Agent      * Access type: No proxy
    2009-09-16    11:59:19:966    1140    ccc    Agent      * Network state: Connected
    2009-09-16    11:59:22:653    1140    ccc    Agent    Created new random SusClientId 0fd20f61-7a7d-4b33-8fc9-d199e355e974. Old Id: none.
    2009-09-16    11:59:22:653    1140    ccc    Report    ***********  Report: Initializing static reporting data  ***********
    2009-09-16    11:59:22:653    1140    ccc    Report      * OS Version = 5.1.2600.3.0.65792
    2009-09-16    11:59:22:669    1140    ccc    Report      * Computer Brand = Hewlett-Packard
    2009-09-16    11:59:22:669    1140    ccc    Report      * Computer Model = HP Compaq dx2400 Microtower PC
    2009-09-16    11:59:22:669    1140    ccc    Report      * Bios Revision = 5.33  
    2009-09-16    11:59:22:669    1140    ccc    Report      * Bios Name = BIOS Date: 11/07/08 17:35:47 Ver: 5.33
    2009-09-16    11:59:22:669    1140    ccc    Report      * Bios Release Date = 2008-11-07T00:00:00
    2009-09-16    11:59:22:669    1140    ccc    Report      * Locale ID = 1029
    2009-09-16    11:59:22:669    1140    ccc    AU    ###########  AU: Uninitializing Automatic Updates  ###########
    2009-09-16    11:59:22:669    1140    ccc    Service    *********
    2009-09-16    11:59:22:669    1140    ccc    Service    **  END  **  Service: Service exit [Exit code = 0x240001]
    2009-09-16    11:59:22:669    1140    ccc    Service    *************
    2009-09-16    12:06:34:804    1140    b8c    Misc    ===========  Logging initialized (build: 7.0.6000.374, tz: +0200)  ===========
    2009-09-16    12:06:34:804    1140    b8c    Misc      = Process: C:\WINDOWS\System32\svchost.exe
    2009-09-16    12:06:34:804    1140    b8c    Misc      = Module: C:\WINDOWS\system32\wuaueng.dll
    2009-09-16    12:06:34:804    1140    b8c    Service    *************
    2009-09-16    12:06:34:804    1140    b8c    Service    ** START **  Service: Service startup
    2009-09-16    12:06:34:804    1140    b8c    Service    *********
    2009-09-16    12:06:34:804    1140    b8c    Agent      * WU client version 7.0.6000.374
    2009-09-16    12:06:34:804    1140    b8c    Agent      * Base directory: C:\WINDOWS\SoftwareDistribution
    2009-09-16    12:06:34:804    1140    b8c    Agent      * Access type: No proxy
    2009-09-16    12:06:34:804    1140    b8c    Agent      * Network state: Connected
    2009-09-16    12:06:37:961    1140    b8c    Agent    Created new random SusClientId 8fc095e2-ff89-49b6-97c7-a5a41802bb55. Old Id: none.
    2009-09-16    12:06:37:961    1140    b8c    Report    ***********  Report: Initializing static reporting data  ***********
    2009-09-16    12:06:37:961    1140    b8c    Report      * OS Version = 5.1.2600.3.0.65792
    2009-09-16    12:06:37:992    1140    b8c    Report      * Computer Brand = Hewlett-Packard
    2009-09-16    12:06:37:992    1140    b8c    Report      * Computer Model = HP Compaq dx2400 Microtower PC
    2009-09-16    12:06:37:992    1140    b8c    Report      * Bios Revision = 5.33  
    2009-09-16    12:06:37:992    1140    b8c    Report      * Bios Name = BIOS Date: 11/07/08 17:35:47 Ver: 5.33
    2009-09-16    12:06:37:992    1140    b8c    Report      * Bios Release Date = 2008-11-07T00:00:00
    2009-09-16    12:06:37:992    1140    b8c    Report      * Locale ID = 1029
    2009-09-16    12:06:37:992    1140    b8c    AU    ###########  AU: Uninitializing Automatic Updates  ###########
    2009-09-16    12:06:37:992    1140    b8c    Service    *********
    2009-09-16    12:06:37:992    1140    b8c    Service    **  END  **  Service: Service exit [Exit code = 0x240001]
    2009-09-16    12:06:37:992    1140    b8c    Service    *************
    2009-09-16    12:06:39:461    1140    560    Misc    ===========  Logging initialized (build: 7.0.6000.374, tz: +0200)  ===========
    2009-09-16    12:06:39:461    1140    560    Misc      = Process: C:\WINDOWS\System32\svchost.exe
    2009-09-16    12:06:39:461    1140    560    Misc      = Module: C:\WINDOWS\system32\wuaueng.dll
    2009-09-16    12:06:39:461    1140    560    Service    *************
    2009-09-16    12:06:39:461    1140    560    Service    ** START **  Service: Service startup
    2009-09-16    12:06:39:461    1140    560    Service    *********
    2009-09-16    12:06:39:461    1140    560    Agent      * WU client version 7.0.6000.374
    2009-09-16    12:06:39:461    1140    560    Agent      * Base directory: C:\WINDOWS\SoftwareDistribution
    2009-09-16    12:06:39:461    1140    560    Agent      * Access type: No proxy
    2009-09-16    12:06:39:461    1140    560    Agent      * Network state: Connected
    2009-09-16    12:07:25:010    1140    560    Agent    ***********  Agent: Initializing Windows Update Agent  ***********
    2009-09-16    12:07:25:010    1140    560    Agent    ***********  Agent: Initializing global settings cache  ***********
    2009-09-16    12:07:25:010    1140    560    Agent      * WSUS server: <NULL>
    2009-09-16    12:07:25:010    1140    560    Agent      * WSUS status server: <NULL>
    2009-09-16    12:07:25:010    1140    560    Agent      * Target group: (Unassigned Computers)
    2009-09-16    12:07:25:010    1140    560    Agent      * Windows Update access disabled: No
    2009-09-16    12:07:25:010    1140    560    DnldMgr    Download manager restoring 0 downloads
    2009-09-16    12:07:25:010    1140    560    AU    ###########  AU: Initializing Automatic Updates  ###########
    2009-09-16    12:07:25:010    1140    560    AU      # AU disabled through User preference
    2009-09-16    12:07:25:010    1140    560    AU    AU finished delayed initialization
    2009-09-16    12:07:25:120    1140    560    Agent    Created new random SusClientId 378871fb-76e0-4dbf-abfd-30a1293f24c6. Old Id: none.
    2009-09-16    12:07:25:120    1140    560    Report    ***********  Report: Initializing static reporting data  ***********
    2009-09-16    12:07:25:120    1140    560    Report      * OS Version = 5.1.2600.3.0.65792
    2009-09-16    12:07:25:151    1140    560    Report      * Computer Brand = Hewlett-Packard
    2009-09-16    12:07:25:151    1140    560    Report      * Computer Model = HP Compaq dx2400 Microtower PC
    2009-09-16    12:07:25:151    1140    560    Report      * Bios Revision = 5.33  
    2009-09-16    12:07:25:151    1140    560    Report      * Bios Name = BIOS Date: 11/07/08 17:35:47 Ver: 5.33
    2009-09-16    12:07:25:151    1140    560    Report      * Bios Release Date = 2008-11-07T00:00:00
    2009-09-16    12:07:25:151    1140    560    Report      * Locale ID = 1029

    I tried to au_client_tool_v7 and wuauclt_reset_authorization but succes :/ ....I dont know what to do now.
    Is there some tools for manual setings of AU client ?

    THX for help
    16. září 2009 10:57

Odpovědi

  • gpresult  displays (surprise) result of applying group policy AKA RSOP.

    Basically WSUS clients are configured using domain (computer) policy so you should see atleast WSUS server address and possibly other related settings in gpresult /v output.

    If not then GP doesn't get applied. Reasons can vary but as Murphy says "If you plug the machine into power outlet it works better a little bit" :)

    MP

    17. září 2009 12:54
    Moderátor

Všechny reakce

  • Hello,
    should you (automatic update) use proxy or not? If so please note that automatic update does NOT use user setting but system wide one (check using proxycfg.exe)

    How is Group Policy for WSUS clients set up, namely computer config-admin templates-windows components-windows update-Specify Intranet location ... (printscreen would help)? Why is WSUS server: <NULL>? Check with gpresult /v

    MP
    16. září 2009 11:23
    Moderátor
  • Dobý den

    Ano zaznamenal jsem vaši (jistě správnou) radu.
    Děkuji ale neznám tuto funkci, takže sem se dotoho nepouštěl a zkoušel to jinak.
    Ale určitě si tuhle funkci prostuduju.

    A za to zdvojení dotazu se omlouvám, chtěl jsem to dát přímo na WSUS sekci .

    Jan Vodehnal
    17. září 2009 12:47
  • gpresult  displays (surprise) result of applying group policy AKA RSOP.

    Basically WSUS clients are configured using domain (computer) policy so you should see atleast WSUS server address and possibly other related settings in gpresult /v output.

    If not then GP doesn't get applied. Reasons can vary but as Murphy says "If you plug the machine into power outlet it works better a little bit" :)

    MP

    17. září 2009 12:54
    Moderátor