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bsod error randomly

    Dotaz

  • The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000f4 (0x0000000000000003, 0xfffffa8008c82730, 0xfffffa8008c82a10, 0xfffff800033cc7b0). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 050818-17534-01.
    10. května 2018 14:58

Všechny reakce

  • The bugcheck in the above txt file was F4.

    The CRITICAL_OBJECT_TERMINATION bug check has a value of 0x000000F4. This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.

    To evaluate the BSOD please post logs for troubleshooting.

    Using administrative command prompt copy and paste this whole command:

    Make sure the default language is English so that the logs can be scanned and read.

    https://www.tenforums.com/tutorials/3813-language-add-remove-change-windows-10-a.html

    The command will automatically collect the computer files and place them on the desktop.

    Then use one drive or drop box to place share links into the thread for troubleshooting.

    https://support.office.com/en-us/article/Share-OneDrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07

    This command will automatically collect these files:  msinfo32, mini dumps, drivers, hosts, install, uninstall, services, startup, event viewer files, etc.

    Open administrative command prompt and copy and paste the whole command:

    copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\"&dxdiag /t %Temp%\dxdiag.txt&copy %Temp%\dxdiag.txt "%USERPROFILE%\Desktop\SFdebugFiles\"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\systeminfo.txt"&driverquery /v > "%USERPROFILE%\Desktop\drivers.txt" &msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&net start > "%USERPROFILE%\Desktop\services.txt"&REM wmic startup list full /format:htable >"%USERPROFILE%\Desktop\startup.html"&wmic STARTUP GET Caption, Command, User >"%USERPROFILE%\Desktop\startup.txt"

    There are two files for you to find manually:  memory dump file:

    C:\Windows\MEMORY.DMP

    Use file explorer > this PC > local C: drive > right upper corner search enter each of the above to find results.

    Dxdiag:  In the left lower corner search type:  dxdiag > When the DirectX Diagnostic Tool opens click on the next page button so that each tab is opened > click on save all information > save to desktop > post one drive or drop box share link into the thread

    Use 7zip or similar software to organize the files.  Use one drive or drop box to post share links into the thread.

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    Please remember to vote and to mark the replies as answers if they help.

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    10. května 2018 15:29
  • Hi,

    Is there any change before this issue?

    If yes, please revert back the changes to see the results.

    Please check if there is any event created in System and Application of Event Viewer.

    Please try to update driver in Device Management.

    Please try to boot PC into a clean environment to see if the issue still occur.

    Here is a link for your reference.

    How to perform a clean boot in Windows:

    https://support.microsoft.com/en-in/help/929135/how-to-perform-a-clean-boot-in-windows

    Please also check if the PC is up to date. (Type Windows Update in search box, then select Windows Update. On the Windows Update page, select Check for updates.)

    Could you please up load the dump files onto OneDrive then share link here?

    Note: If you have any concern about this, please send the dump file to tnmff@microsoft.com through email with post link, but it may cause reply delay.


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    11. května 2018 7:37