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WSUS Windows 10 clients not Reporting ---[susenginelib]Send request failed, hr:0x80072ee2

    Frage

  • Hi,

      In My environment some of the Windows 10 and Windows 8.1 clients not reporting to the WSUS server. But its contacting ,I already done the basic troubleshooting as per below . pls help to resolve this issue.

    Note :- Today i have taken new Windows 10 laptop and added the same in domain . Based on the GPO settings its contacting to the WSUS server . But not reporting ( If any Windows 7 added newly with the same GPO settings its contacting and reporting ) 

    Kindly refer the Windows update log also 

    wuauclt.exe /detectnow

    wuauclt.exe /reportnow

    wuauclt.exe /resetauthorization /detectnow

    Stopping wuauserv, deleting C:\Windows\SoftwareDistribution\DataStore\ and Download, Starting wuauserv and wuauclt.exe /detectnow

    Deleting the clients from WSUS console.

    http://wsus:8530/selfupdate/iuident.cab

    reg delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v SusClientId /f--> Client ID Successfully Reconfigured automatically.

    Server cleanup completed .

    server Rebooted.

    WSUS Data store having 100 GB free space. 

    Able to telnet from the client.

    Regards,

    V.P.Neelakandan

     

    Freitag, 13. Juli 2018 13:39

Alle Antworten

  • 2018-07-13 17:24:45.7053466 5352  10272 Misc            [0]14E8.2820::07/13/2018-17:24:45.705 [downloadfile]Library download error. Error 0x80072ee2. Will retry. Retry Counter:1
    2018-07-13 17:26:05.5912170 5352  5380  Agent           [0]14E8.1504::07/13/2018-17:26:05.591 [agent]Refreshing global settings cache
    2018-07-13 17:26:05.5912178 5352  5380  Agent           [0]14E8.1504::07/13/2018-17:26:05.591 [agent]WSUS server: http://lntidplclswsus:8530 (Unchanged)
    2018-07-13 17:26:05.5912182 5352  5380  Agent           [0]14E8.1504::07/13/2018-17:26:05.591 [agent]WSUS status server: http://lntidplclswsus:8530 (Unchanged)
    2018-07-13 17:26:05.5912189 5352  5380  Agent           [0]14E8.1504::07/13/2018-17:26:05.591 [agent]Alternate Download Server: NULL (Changed)
    2018-07-13 17:26:05.5912197 5352  5380  Agent           [0]14E8.1504::07/13/2018-17:26:05.591 [agent]Fill Empty Content Urls: No (Unchanged)
    2018-07-13 17:26:05.5912200 5352  5380  Agent           [0]14E8.1504::07/13/2018-17:26:05.591 [agent]Target group: (Unassigned Computers) (Unchanged)
    2018-07-13 17:26:05.5912200 5352  5380  Agent           [0]14E8.1504::07/13/2018-17:26:05.591 [agent]Windows Update access disabled: No (Unchanged)
    2018-07-13 17:26:45.7123277 5352  10272 Misc            [0]14E8.2820::07/13/2018-17:26:45.712 [susenginelib]Send request failed, hr:0x80072ee2
    2018-07-13 17:26:45.7123322 5352  10272 Misc            [0]14E8.2820::07/13/2018-17:26:45.712 [downloadfile]WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2; retrying with default proxy.
    2018-07-13 17:28:45.7091998 5352  10272 Misc            [0]14E8.2820::07/13/2018-17:28:45.709 [susenginelib]Send request failed, hr:0x80072ee2
    2018-07-13 17:28:45.7092062 5352  10272 Misc            [0]14E8.2820::07/13/2018-17:28:45.709 [downloadfile]Library download error. Error 0x80072ee2. Will retry. Retry Counter:2
    2018-07-13 17:30:45.7063494 5352  10272 Misc            [0]14E8.2820::07/13/2018-17:30:45.706 [susenginelib]Send request failed, hr:0x80072ee2
    2018-07-13 17:30:45.7063543 5352  10272 Misc            [0]14E8.2820::07/13/2018-17:30:45.706 [downloadfile]WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2; retrying with default proxy.
    2018-07-13 17:32:07.4272932 1224  10712                 Unknown( 10): GUID=1bce64d0-3b5c-3a28-bd28-0e6a0b1dc374 (No Format Information found).
    2018-07-13 17:32:07.4300624 5352  7284  IdleTimer       [0]14E8.1C74::07/13/2018-17:32:07.430 [agent]WU operation (SR.<<PROCESS>>: taskhostw.exe ID 9) started; operation # 70; does<NULL> use network; is not at background priority<NULL>
    2018-07-13 17:32:07.4325080 5352  8756  IdleTimer       [0]14E8.2234::07/13/2018-17:32:07.432 [agent]WU operation (SR.<<PROCESS>>: taskhostw.exe ID 9, operation # 70) stopped; does<NULL> use network; is not at background priority<NULL>
    2018-07-13 17:32:07.4487731 1224  9040                  Unknown( 18): GUID=1bce64d0-3b5c-3a28-bd28-0e6a0b1dc374 (No Format Information found).
    2018-07-13 17:32:07.4489222 1224  9040                  Unknown( 10): GUID=a2b43708-af59-32cd-48bc-7cf111dee98e (No Format Information found).
    2018-07-13 17:32:07.4503978 5352  7284  IdleTimer       [0]14E8.1C74::07/13/2018-17:32:07.450 [agent]WU operation (CSearchCall::Init ID 10) started; operation # 73; does not use network; is not at background priority<NULL>
    2018-07-13 17:32:07.4636422 5352  7284  Agent           [0]14E8.1C74::07/13/2018-17:32:07.463 [agent]* START * Queueing Finding updates [CallerId = <<PROCESS>>: taskhostw.exe  Id = 10]
    2018-07-13 17:32:07.4636467 5352  7284  Agent           [0]14E8.1C74::07/13/2018-17:32:07.463 [agent]Not removing service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 from sequential scan list since there is a scan request
    2018-07-13 17:32:07.4636490 5352  7284  Agent           [0]14E8.1C74::07/13/2018-17:32:07.463 [agent]Service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 is in sequential scan list
    2018-07-13 17:32:07.4636509 5352  7284  Agent           [0]14E8.1C74::07/13/2018-17:32:07.463 [agent]Added service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 to sequential scan list
    2018-07-13 17:32:45.7088845 5352  10272 Misc            [0]14E8.2820::07/13/2018-17:32:45.708 [susenginelib]Send request failed, hr:0x80072ee2
    2018-07-13 17:32:45.7088958 5352  10272 SLS             [0]14E8.2820::07/13/2018-17:32:45.708 [sls]GetDownloadedOnWeakSSLCert Failed: hr = 0x80072EE2
    2018-07-13 17:32:45.7092186 5352  10272 SLS             [0]14E8.2820::07/13/2018-17:32:45.709 [sls]GetResponse failed with hresult 0x80072ee2...
    2018-07-13 17:32:45.7092730 5352  10272 Metadata        [0]14E8.2820::07/13/2018-17:32:45.709 [metadataintegrity] failed: hr = 0x80072EE2
    2018-07-13 17:32:45.7092745 5352  10272 Metadata        [0]14E8.2820::07/13/2018-17:32:45.709 [metadataintegrity]GetFragmentSigningConfig failed with 0x80072EE2. Using default enforcement mode: Audit.
    2018-07-13 17:32:45.7092749 5352  10272 Metadata        [0]14E8.2820::07/13/2018-17:32:45.709 [metadataintegrity] failed: hr = 0x80072EE2
    2018-07-13 17:32:45.7092768 5352  10272 Metadata        [0]14E8.2820::07/13/2018-17:32:45.709 [metadataintegrity]Policy-driven service enabled. Using Ignore Policy.
    2018-07-13 17:32:45.7092930 5352  10272 ProtocolTalker  [0]14E8.2820::07/13/2018-17:32:45.709 [agent]SyncUpdates - 0 bad out of 0 metadata signatures checked using Audit enforcement mode.
    2018-07-13 17:32:45.7123171 5352  10272 IdleTimer       [0]14E8.2820::07/13/2018-17:32:45.712 [agent]WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 74; does<NULL> use network; is<NULL> at background priority<NULL>
    2018-07-13 17:32:45.7222939 5352  10272 IdleTimer       [0]14E8.2820::07/13/2018-17:32:45.722 [agent]WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 74) stopped; does<NULL> use network; is<NULL> at background priority<NULL>
    2018-07-13 17:32:45.7283156 5352  12172 SLS             [0]14E8.2F8C::07/13/2018-17:32:45.728 [sls]SLS DatastoreLookup: 0x80248007
    2018-07-13 17:32:45.7283171 5352  12172 SLS             [0]14E8.2F8C::07/13/2018-17:32:45.728 [sls]Retrieving SLS response from server...
    2018-07-13 17:32:45.7291904 5352  12172 SLS             [0]14E8.2F8C::07/13/2018-17:32:45.729 [sls]Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/10.0.15063.0/0?CH=846&L=en-US&P=&PT=0x30&WUA=10.0.15063.502&MK=HP&MD=HP+EliteBook+840+G4
    2018-07-13 17:34:45.7133415 5352  12172 Misc            [0]14E8.2F8C::07/13/2018-17:34:45.713 [susenginelib]Send request failed, hr:0x80072ee2
    2018-07-13 17:34:45.7133494 5352  12172 Misc            [0]14E8.2F8C::07/13/2018-17:34:45.713 [downloadfile]WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2; retrying with default proxy.
    2018-07-13 17:35:55.7710672 1224  3488  AppAU           [0]04C8.0DA0::07/13/2018-17:35:55.771 [dll]Task scheduler requests cancel.
    2018-07-13 17:35:55.7710830 1224  2776  AppAU           [0]04C8.0AD8::07/13/2018-17:35:55.771 [dll]* END * Finding app updates, exit code = 0x800704C7
    2018-07-13 17:35:55.7710834 1224  2776  AppAU           [0]04C8.0AD8::07/13/2018-17:35:55.771 [dll]* END *, exit code = 0x800704C7
    2018-07-13 17:36:45.7041859 5352  12172 Misc            [0]14E8.2F8C::07/13/2018-17:36:45.704 [susenginelib]Send request failed, hr:0x80072ee2
    2018-07-13 17:36:45.7041908 5352  12172 Misc            [0]14E8.2F8C::07/13/2018-17:36:45.704 [downloadfile]Library download error. Error 0x80072ee2. Will retry. Retry Counter:0
    2018-07-13 17:38:45.7124674 5352  12172 Misc            [0]14E8.2F8C::07/13/2018-17:38:45.712 [susenginelib]Send request failed, hr:0x80072ee2
    2018-07-13 17:38:45.7124749 5352  12172 Misc            [0]14E8.2F8C::07/13/2018-17:38:45.712 [downloadfile]WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2; retrying with default proxy.
    2018-07-13 17:40:45.7093516 5352  12172 Misc            [0]14E8.2F8C::07/13/2018-17:40:45.709 [susenginelib]Send request failed, hr:0x80072ee2
    2018-07-13 17:40:45.7093633 5352  12172 Misc            [0]14E8.2F8C::07/13/2018-17:40:45.709 [downloadfile]Library download error. Error 0x80072ee2. Will retry. Retry Counter:1
    2018-07-13 17:42:32.5031145 3916  11432                 Unknown( 10): GUID=349c41a9-8927-3d50-ed8a-be0b57a7b6b2 (No Format Information found).
    2018-07-13 17:42:32.5062888 5352  7284  IdleTimer       [0]14E8.1C74::07/13/2018-17:42:32.506 [agent]WU operation (CDiscoveryCall::Init ID 11) started; operation # 77; does<NULL> use network; is not at background priority<NULL>
    2018-07-13 17:42:32.5064361 3916  11432                 Unknown( 11): GUID=349c41a9-8927-3d50-ed8a-be0b57a7b6b2 (No Format Information found).
    2018-07-13 17:42:45.7062701 5352  12172 Misc            [0]14E8.2F8C::07/13/2018-17:42:45.706 [susenginelib]Send request failed, hr:0x80072ee2
    2018-07-13 17:42:45.7062724 5352  12172 Misc            [0]14E8.2F8C::07/13/2018-17:42:45.706 [downloadfile]WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2; retrying with default proxy.
    2018-07-13 17:43:35.4933031 3916  7732                  Unknown( 10): GUID=349c41a9-8927-3d50-ed8a-be0b57a7b6b2 (No Format Information found).
    2018-07-13 17:43:35.4944762 5352  8668  IdleTimer       [0]14E8.21DC::07/13/2018-17:43:35.494 [agent]WU operation (CDiscoveryCall::Init ID 12) started; operation # 80; does<NULL> use network; is not at background priority<NULL>
    2018-07-13 17:43:35.4945476 3916  7732                  Unknown( 11): GUID=349c41a9-8927-3d50-ed8a-be0b57a7b6b2 (No Format Information found).
    2018-07-13 17:44:45.7038868 5352  12172 Misc            [0]14E8.2F8C::07/13/2018-17:44:45.703 [susenginelib]Send request failed, hr:0x80072ee2
    2018-07-13 17:44:45.7038985 5352  12172 Misc            [0]14E8.2F8C::07/13/2018-17:44:45.703 [downloadfile]Library download error. Error 0x80072ee2. Will retry. Retry Counter:2
    2018-07-13 17:46:15.5896553 8384  1380                  Unknown( 10): GUID=f1534484-4bc1-33f5-b01b-a6144c89bce0 (No Format Information found).
    2018-07-13 17:46:15.5944438 8384  1380                  Unknown( 10): GUID=1bce64d0-3b5c-3a28-bd28-0e6a0b1dc374 (No Format Information found).
    2018-07-13 17:46:15.5968037 5352  5480  IdleTimer       [0]14E8.1568::07/13/2018-17:46:15.596 [agent]WU operation (SR.WuApplicabilityScan ID 13) started; operation # 85; does<NULL> use network; is not at background priority<NULL>
    2018-07-13 17:46:15.5969411 5352  8756  Agent           [0]14E8.2234::07/13/2018-17:46:15.596 [agent]Processing auto/pending service registrations and recovery.
    2018-07-13 17:46:45.7013212 5352  12172 Misc            [0]14E8.2F8C::07/13/2018-17:46:45.701 [susenginelib]Send request failed, hr:0x80072ee2
    2018-07-13 17:46:45.7013264 5352  12172 Misc            [0]14E8.2F8C::07/13/2018-17:46:45.701 [downloadfile]WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2; retrying with default proxy.
    2018-07-13 17:48:45.7142171 5352  12172 Misc            [0]14E8.2F8C::07/13/2018-17:48:45.714 [susenginelib]Send request failed, hr:0x80072ee2
    2018-07-13 17:48:45.7142318 5352  12172 SLS             [0]14E8.2F8C::07/13/2018-17:48:45.714 [sls]GetDownloadedOnWeakSSLCert Failed: hr = 0x80072EE2
    2018-07-13 17:48:45.7146932 5352  12172 SLS             [0]14E8.2F8C::07/13/2018-17:48:45.714 [sls]GetResponse failed with hresult 0x80072ee2...
    2018-07-13 17:48:45.7147597 5352  12172 IdleTimer       [0]14E8.2F8C::07/13/2018-17:48:45.714 [agent]WU operation (CDiscoveryCall::Init ID 8, operation # 67) stopped; does<NULL> use network; is not at background priority<NULL>
    2018-07-13 17:48:45.7311659 5352  10272 SLS             [0]14E8.2820::07/13/2018-17:48:45.731 [sls]SLS DatastoreLookup: 0x80248007
    2018-07-13 17:48:45.7311674 5352  10272 SLS             [0]14E8.2820::07/13/2018-17:48:45.731 [sls]Retrieving SLS response from server...
    2018-07-13 17:48:45.7319120 5352  10272 SLS             [0]14E8.2820::07/13/2018-17:48:45.731 [sls]Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/10.0.15063.0/0?CH=846&L=en-US&P=&PT=0x30&WUA=10.0.15063.502&MK=HP&MD=HP+EliteBook+840+G4
    2018-07-13 17:50:45.7111005 5352  10272 Misc            [0]14E8.2820::07/13/2018-17:50:45.711 [susenginelib]Send request failed, hr:0x80072ee2
    2018-07-13 17:50:45.7111069 5352  10272 Misc            [0]14E8.2820::07/13/2018-17:50:45.711 [downloadfile]WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2; retrying with default proxy.
    2018-07-13 17:52:45.7048640 5352  10272 Misc            [0]14E8.2820::07/13/2018-17:52:45.704 [susenginelib]Send request failed, hr:0x80072ee2
    2018-07-13 17:52:45.7048742 5352  10272 Misc            [0]14E8.2820::07/13/2018-17:52:45.704 [downloadfile]Library download error. Error 0x80072ee2. Will retry. Retry Counter:0
    2018-07-13 17:54:45.7149375 5352  10272 Misc            [0]14E8.2820::07/13/2018-17:54:45.714 [susenginelib]Send request failed, hr:0x80072ee2
    2018-07-13 17:54:45.7149424 5352  10272 Misc            [0]14E8.2820::07/13/2018-17:54:45.714 [downloadfile]WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2; retrying with default proxy.
    2018-07-13 17:56:45.7092983 5352  10272 Misc            [0]14E8.2820::07/13/2018-17:56:45.709 [susenginelib]Send request failed, hr:0x80072ee2
    2018-07-13 17:56:45.7093055 5352  10272 Misc            [0]14E8.2820::07/13/2018-17:56:45.709 [downloadfile]Library download error. Error 0x80072ee2. Will retry. Retry Counter:1
    2018-07-13 17:58:29.9191888 5352  9180                  Unknown( 10): GUID=1bce64d0-3b5c-3a28-bd28-0e6a0b1dc374 (No Format Information found).
    2018-07-13 17:58:29.9195007 5352  9180  IdleTimer       [0]14E8.23DC::07/13/2018-17:58:29.919 [agent]WU operation (SR.UpdateOrchestrator ID 14) started; operation # 88; does<NULL> use network; is not at background priority<NULL>
    2018-07-13 17:58:45.7066975 5352  10272 Misc            [0]14E8.2820::07/13/2018-17:58:45.706 [susenginelib]Send request failed, hr:0x80072ee2
    2018-07-13 17:58:45.7067024 5352  10272 Misc            [0]14E8.2820::07/13/2018-17:58:45.706 [downloadfile]WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2; retrying with default proxy.
    2018-07-13 18:00:45.7081599 5352  10272 Misc            [0]14E8.2820::07/13/2018-18:00:45.708 [susenginelib]Send request failed, hr:0x80072ee2
    2018-07-13 18:00:45.7081682 5352  10272 Misc            [0]14E8.2820::07/13/2018-18:00:45.708 [downloadfile]Library download error. Error 0x80072ee2. Will retry. Retry Counter:2
    2018-07-13 18:02:45.7149439 5352  10272 Misc            [0]14E8.2820::07/13/2018-18:02:45.714 [susenginelib]Send request failed, hr:0x80072ee2
    2018-07-13 18:02:45.7149484 5352  10272 Misc            [0]14E8.2820::07/13/2018-18:02:45.714 [downloadfile]WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2; retrying with default proxy.
    2018-07-13 18:04:45.7118719 5352  10272 Misc            [0]14E8.2820::07/13/2018-18:04:45.711 [susenginelib]Send request failed, hr:0x80072ee2
    2018-07-13 18:04:45.7118829 5352  10272 SLS             [0]14E8.2820::07/13/2018-18:04:45.711 [sls]GetDownloadedOnWeakSSLCert Failed: hr = 0x80072EE2
    2018-07-13 18:04:45.7122249 5352  10272 SLS             [0]14E8.2820::07/13/2018-18:04:45.712 [sls]GetResponse failed with hresult 0x80072ee2...
    2018-07-13 18:04:45.7122937 5352  10272 Metadata        [0]14E8.2820::07/13/2018-18:04:45.712 [metadataintegrity] failed: hr = 0x80072EE2
    2018-07-13 18:04:45.7122956 5352  10272 Metadata        [0]14E8.2820::07/13/2018-18:04:45.712 [metadataintegrity]GetFragmentSigningConfig failed with 0x80072EE2. Using default enforcement mode: Audit.
    2018-07-13 18:04:45.7122967 5352  10272 Metadata        [0]14E8.2820::07/13/2018-18:04:45.712 [metadataintegrity] failed: hr = 0x80072EE2
    2018-07-13 18:04:45.7122990 5352  10272 Metadata        [0]14E8.2820::07/13/2018-18:04:45.712 [metadataintegrity]Policy-driven service enabled. Using Ignore Policy.
    2018-07-13 18:04:45.7123133 5352  10272 ProtocolTalker  [0]14E8.2820::07/13/2018-18:04:45.712 [agent]SyncUpdates - 0 bad out of 0 metadata signatures checked using Audit enforcement mode.
    2018-07-13 18:04:45.7295095 5352  8756  SLS             [0]14E8.2234::07/13/2018-18:04:45.729 [sls]SLS DatastoreLookup: 0x80248007
    2018-07-13 18:04:45.7295110 5352  8756  SLS             [0]14E8.2234::07/13/2018-18:04:45.729 [sls]Retrieving SLS response from server...
    2018-07-13 18:04:45.7306135 5352  8756  SLS             [0]14E8.2234::07/13/2018-18:04:45.730 [sls]Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/10.0.15063.0/0?CH=846&L=en-US&P=&PT=0x30&WUA=10.0.15063.502&MK=HP&MD=HP+EliteBook+840+G4
    2018-07-13 18:04:45.7945395 5352  10272 ProtocolTalker  [0]14E8.2820::07/13/2018-18:04:45.794 [agent]SyncUpdates round trips: 3
    2018-07-13 18:04:45.8371318 5352  10272 ProtocolTalker  [0]14E8.2820::07/13/2018-18:04:45.837 [agent]ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://lntidplclswsus:8530/ClientWebService/client.asmx
    2018-07-13 18:04:45.8371333 5352  10272 ProtocolTalker  [0]14E8.2820::07/13/2018-18:04:45.837 [agent]OK to reuse existing configuration
    2018-07-13 18:04:45.8371390 5352  10272 ProtocolTalker  [0]14E8.2820::07/13/2018-18:04:45.837 [agent]Cached cookie has expired or new PID is available
    2018-07-13 18:04:45.8371559 5352  10272 Misc            [0]14E8.2820::07/13/2018-18:04:45.837 [endpointproviders]Got WSUS SimpleTargeting URL: http://lntidplclswsus:8530""
    2018-07-13 18:04:45.8372707 5352  10272 IdleTimer       [0]14E8.2820::07/13/2018-18:04:45.837 [agent]WU operation (CAuthorizationCookieWrapper::InitializeSimpleTargetingCookie) started; operation # 92; does<NULL> use network; is<NULL> at background priority<NULL>
    2018-07-13 18:04:45.8372722 5352  10272 ProtocolTalker  [0]14E8.2820::07/13/2018-18:04:45.837 [agent]Initializing simple targeting cookie, clientId = 324ccc6c-8eb5-4bb3-854e-df385c5962f8, target group = <NULL>, DNS name = itlaptop-l-hq.ltidpl.com
    2018-07-13 18:04:45.8372726 5352  10272 ProtocolTalker  [0]14E8.2820::07/13/2018-18:04:45.837 [agent]  Server URL = http://lntidplclswsus:8530/SimpleAuthWebService/SimpleAuth.asmx
    2018-07-13 18:04:45.8372775 5352  10272 WebServices     [0]14E8.2820::07/13/2018-18:04:45.837 [webserviceinfra]Auto proxy settings for this web service call.
    2018-07-13 18:04:45.8487662 5352  10272 IdleTimer       [0]14E8.2820::07/13/2018-18:04:45.848 [agent]WU operation (CAuthorizationCookieWrapper::InitializeSimpleTargetingCookie, operation # 92) stopped; does<NULL> use network; is<NULL> at background priority<NULL>
    2018-07-13 18:04:45.8489799 5352  10272 IdleTimer       [0]14E8.2820::07/13/2018-18:04:45.848 [agent]WU operation (CAgentProtocolTalker::GetCookie_WithRecovery) started; operation # 93; does<NULL> use network; is<NULL> at background priority<NULL>
    2018-07-13 18:04:45.8542641 5352  10272 IdleTimer       [0]14E8.2820::07/13/2018-18:04:45.854 [agent]WU operation (CAgentProtocolTalker::GetCookie_WithRecovery, operation # 93) stopped; does<NULL> use network; is<NULL> at background priority<NULL>
    2018-07-13 18:04:45.8542921 5352  10272 ProtocolTalker  [0]14E8.2820::07/13/2018-18:04:45.854 [agent]PTInfo: Server requested registration
    2018-07-13 18:04:45.8634160 5352  10272 IdleTimer       [0]14E8.2820::07/13/2018-18:04:45.863 [agent]WU operation (CAgentProtocolTalker::GetExtendedUpdateInfo_WithRecovery) started; operation # 94; does<NULL> use network; is<NULL> at background priority<NULL>
    2018-07-13 18:04:45.9067468 5352  10272 IdleTimer       [0]14E8.2820::07/13/2018-18:04:45.906 [agent]WU operation (CAgentProtocolTalker::GetExtendedUpdateInfo_WithRecovery, operation # 94) stopped; does<NULL> use network; is<NULL> at background priority<NULL>
    2018-07-13 18:06:45.7093036 5352  8756  Misc            [0]14E8.2234::07/13/2018-18:06:45.709 [susenginelib]Send request failed, hr:0x80072ee2
    2018-07-13 18:06:45.7093161 5352  8756  Misc            [0]14E8.2234::07/13/2018-18:06:45.709 [downloadfile]WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2; retrying with default proxy.
    2018-07-13 18:08:45.7053382 5352  8756  Misc            [0]14E8.2234::07/13/2018-18:08:45.705 [susenginelib]Send request failed, hr:0x80072ee2
    2018-07-13 18:08:45.7053447 5352  8756  Misc            [0]14E8.2234::07/13/2018-18:08:45.705 [downloadfile]Library download error. Error 0x80072ee2. Will retry. Retry Counter:0
    2018-07-13 18:09:39.9614171 3916  4304                  Unknown( 10): GUID=349c41a9-8927-3d50-ed8a-be0b57a7b6b2 (No Format Information found).
    2018-07-13 18:09:39.9628561 5352  5480  IdleTimer       [0]14E8.1568::07/13/2018-18:09:39.962 [agent]WU operation (CDiscoveryCall::Init ID 15) started; operation # 97; does<NULL> use network; is not at background priority<NULL>
    2018-07-13 18:09:39.9630052 3916  4304                  Unknown( 11): GUID=349c41a9-8927-3d50-ed8a-be0b57a7b6b2 (No Format Information found).
    2018-07-13 18:10:45.7027847 5352  8756  Misc            [0]14E8.2234::07/13/2018-18:10:45.702 [susenginelib]Send request failed, hr:0x80072ee2
    2018-07-13 18:10:45.7027926 5352  8756  Misc            [0]14E8.2234::07/13/2018-18:10:45.702 [downloadfile]WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2; retrying with default proxy.
    2018-07-13 18:12:45.7156137 5352  8756  Misc            [0]14E8.2234::07/13/2018-18:12:45.715 [susenginelib]Send request failed, hr:0x80072ee2
    2018-07-13 18:12:45.7156224 5352  8756  Misc            [0]14E8.2234::07/13/2018-18:12:45.715 [downloadfile]Library download error. Error 0x80072ee2. Will retry. Retry Counter:1
    2018-07-13 18:14:45.7098284 5352  8756  Misc            [0]14E8.2234::07/13/2018-18:14:45.709 [susenginelib]Send request failed, hr:0x80072ee2
    2018-07-13 18:14:45.7098386 5352  8756  Misc            [0]14E8.2234::07/13/2018-18:14:45.709 [downloadfile]WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2; retrying with default proxy.
    2018-07-13 18:16:45.7068716 5352  8756  Misc            [0]14E8.2234::07/13/2018-18:16:45.706 [susenginelib]Send request failed, hr:0x80072ee2
    2018-07-13 18:16:45.7068863 5352  8756  Misc            [0]14E8.2234::07/13/2018-18:16:45.706 [downloadfile]Library download error. Error 0x80072ee2. Will retry. Retry Counter:2
    2018-07-13 18:18:45.7045434 5352  8756  Misc            [0]14E8.2234::07/13/2018-18:18:45.704 [susenginelib]Send request failed, hr:0x80072ee2
    2018-07-13 18:18:45.7045506 5352  8756  Misc            [0]14E8.2234::07/13/2018-18:18:45.704 [downloadfile]WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2; retrying with default proxy.
    2018-07-13 18:20:45.7011033 5352  8756  Misc            [0]14E8.2234::07/13/2018-18:20:45.701 [susenginelib]Send request failed, hr:0x80072ee2
    2018-07-13 18:20:45.7011173 5352  8756  SLS             [0]14E8.2234::07/13/2018-18:20:45.701 [sls]GetDownloadedOnWeakSSLCert Failed: hr = 0x80072EE2
    2018-07-13 18:20:45.7015130 5352  8756  SLS             [0]14E8.2234::07/13/2018-18:20:45.701 [sls]GetResponse failed with hresult 0x80072ee2...
    2018-07-13 18:20:45.7015243 5352  8756  Misc            [0]14E8.2234::07/13/2018-18:20:45.701 [endpointproviders]EP: error: 0x80072EE2 : - failed to get SLS data
    2018-07-13 18:20:45.7015266 5352  8756  Misc            [0]14E8.2234::07/13/2018-18:20:45.701 [endpointproviders]EP: error: 0x80072EE2: GetSecondaryServicesEnabledState failed
    2018-07-13 18:20:45.7015326 5352  8756  Agent           [0]14E8.2234::07/13/2018-18:20:45.701 [agent]AutoRecovery: DetectAndToggleServiceState failed 0x80072ee2
    2018-07-13 18:20:45.7015594 5352  8756  Agent           [0]14E8.2234::07/13/2018-18:20:45.701 [agent]Failed to resolve federated serviceId 855E8A7C-ECB4-4CA3-B045-1DFA50104289, hr=80072ee2
    2018-07-13 18:20:45.7015813 5352  8756  Agent           [0]14E8.2234::07/13/2018-18:20:45.701 [agent]Failed to execute service registration call {5252481B-B227-443E-BD41-C6BFDECEE4D1}, hr=80072ee2 (cV: IjgNdF3RxUWnK9Xs.1.0.1)
    2018-07-13 18:20:45.7016451 5352  8756  IdleTimer       [0]14E8.2234::07/13/2018-18:20:45.701 [agent]WU operation (SR.WuApplicabilityScan ID 13, operation # 85) stopped; does<NULL> use network; is not at background priority<NULL>
    2018-07-13 18:20:45.7058620 5352  8756  IdleTimer       [0]14E8.2234::07/13/2018-18:20:45.705 [agent]WU operation (SR.UpdateOrchestrator ID 14, operation # 88) stopped; does<NULL> use network; is not at background priority<NULL>
    2018-07-13 18:20:45.7161261 8384  3752                  Unknown( 14): GUID=1bce64d0-3b5c-3a28-bd28-0e6a0b1dc374 (No Format Information found).
    2018-07-13 18:20:45.7163455 5352  5224                  Unknown( 18): GUID=1bce64d0-3b5c-3a28-bd28-0e6a0b1dc374 (No Format Information found).
    2018-07-13 18:20:45.7164523 5352  5224                  Unknown( 10): GUID=a2b43708-af59-32cd-48bc-7cf111dee98e (No Format Information found).
    2018-07-13 18:20:45.7171369 5352  5224  IdleTimer       [0]14E8.1468::07/13/2018-18:20:45.717 [agent]WU operation (CSearchCall::Init ID 16) started; operation # 100; does<NULL> use network; is not at background priority<NULL>
    2018-07-13 18:20:45.7171584 5352  12172 SLS             [0]14E8.2F8C::07/13/2018-18:20:45.717 [sls]SLS DatastoreLookup: 0x80248007
    2018-07-13 18:20:45.7171614 5352  12172 SLS             [0]14E8.2F8C::07/13/2018-18:20:45.717 [sls]Retrieving SLS response from server...
    2018-07-13 18:20:45.7171630 5352  12172 Misc            [0]14E8.2F8C::07/13/2018-18:20:45.717 [downloadfile]Failed to get proxy settings token, not impersonating user. hr=800703f0
    2018-07-13 18:20:45.7177218 8384  1380                  Unknown( 10): GUID=262b5116-43af-397f-9aa2-1037c99270fc (No Format Information found).
    2018-07-13 18:20:45.7180476 5352  12172 SLS             [0]14E8.2F8C::07/13/2018-18:20:45.718 [sls]Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/10.0.15063.0/0?CH=846&L=en-US&P=&PT=0x30&WUA=10.0.15063.502&MK=HP&MD=HP+EliteBook+840+G4
    2018-07-13 18:20:45.7190520 8384  1380                  Unknown( 11): GUID=f1534484-4bc1-33f5-b01b-a6144c89bce0 (No Format Information found).
    2018-07-13 18:20:45.7416230 5352  5224  Agent           [0]14E8.1468::07/13/2018-18:20:45.741 [agent]* START * Queueing Finding updates [CallerId = UpdateOrchestrator  Id = 16]
    2018-07-13 18:20:45.7416283 5352  5224  Agent           [0]14E8.1468::07/13/2018-18:20:45.741 [agent]Not removing service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 from sequential scan list since there is a scan request
    2018-07-13 18:20:45.7416306 5352  5224  Agent           [0]14E8.1468::07/13/2018-18:20:45.741 [agent]Service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 is in sequential scan list
    2018-07-13 18:20:45.7416325 5352  5224  Agent           [0]14E8.1468::07/13/2018-18:20:45.741 [agent]Added service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 to sequential scan list
    2018-07-13 18:22:45.7142129 5352  12172 Misc            [0]14E8.2F8C::07/13/2018-18:22:45.714 [susenginelib]Send request failed, hr:0x80072ee2
    2018-07-13 18:22:45.7142190 5352  12172 Misc            [0]14E8.2F8C::07/13/2018-18:22:45.714 [downloadfile]WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2; retrying with default proxy.
    2018-07-13 18:22:48.7932735 3916  5424                  Unknown( 10): GUID=349c41a9-8927-3d50-ed8a-be0b57a7b6b2 (No Format Information found).
    2018-07-13 18:22:48.7970096 5352  7284  IdleTimer       [0]14E8.1C74::07/13/2018-18:22:48.797 [agent]WU operation (CDiscoveryCall::Init ID 17) started; operation # 106; does<NULL> use network; is not at background priority<NULL>
    2018-07-13 18:22:48.7971078 3916  5424                  Unknown( 11): GUID=349c41a9-8927-3d50-ed8a-be0b57a7b6b2 (No Format Information found).
    2018-07-13 18:24:45.7031411 5352  12172 Misc            [0]14E8.2F8C::07/13/2018-18:24:45.703 [susenginelib]Send request failed, hr:0x80072ee2
    2018-07-13 18:24:45.7031487 5352  12172 Misc            [0]14E8.2F8C::07/13/2018-18:24:45.703 [downloadfile]Library download error. Error 0x80072ee2. Will retry. Retry Counter:0
    2018-07-13 18:25:57.2756012 8828  7360                  Unknown( 10): GUID=1bce64d0-3b5c-3a28-bd28-0e6a0b1dc374 (No Format Information found).
    2018-07-13 18:25:57.2790625 5352  5480  IdleTimer       [0]14E8.1568::07/13/2018-18:25:57.279 [agent]WU operation (SR.<<PROCESS>>: sdiagnhost.exe ID 18) started; operation # 109; does<NULL> use network; is not at background priority<NULL>
    2018-07-13 18:25:57.2814726 5352  8756  IdleTimer       [0]14E8.2234::07/13/2018-18:25:57.281 [agent]WU operation (SR.<<PROCESS>>: sdiagnhost.exe ID 18, operation # 109) stopped; does<NULL> use network; is not at background priority<NULL>
    2018-07-13 18:25:57.2847492 8828  9624                  Unknown( 18): GUID=1bce64d0-3b5c-3a28-bd28-0e6a0b1dc374 (No Format Information found).
    2018-07-13 18:25:57.2848304 8828  9624                  Unknown( 10): GUID=a2b43708-af59-32cd-48bc-7cf111dee98e (No Format Information found).
    2018-07-13 18:25:57.2864268 5352  7284  IdleTimer       [0]14E8.1C74::07/13/2018-18:25:57.286 [agent]WU operation (CSearchCall::Init ID 19) started; operation # 112; does<NULL> use network; is not at background priority<NULL>
    2018-07-13 18:25:57.3088215 5352  7284  Agent           [0]14E8.1C74::07/13/2018-18:25:57.308 [agent]* START * Queueing Finding updates [CallerId = <<PROCESS>>: sdiagnhost.exe  Id = 19]
    2018-07-13 18:25:57.3088260 5352  7284  Agent           [0]14E8.1C74::07/13/2018-18:25:57.308 [agent]Not removing service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 from sequential scan list since there is a scan request
    2018-07-13 18:25:57.3088283 5352  7284  Agent           [0]14E8.1C74::07/13/2018-18:25:57.308 [agent]Service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 is in sequential scan list
    2018-07-13 18:25:57.3088298 5352  7284  Agent           [0]14E8.1C74::07/13/2018-18:25:57.308 [agent]Added service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 to sequential scan list
    2018-07-13 18:26:45.7126486 5352  12172 Misc            [0]14E8.2F8C::07/13/2018-18:26:45.712 [susenginelib]Send request failed, hr:0x80072ee2
    2018-07-13 18:26:45.7126554 5352  12172 Misc            [0]14E8.2F8C::07/13/2018-18:26:45.712 [downloadfile]WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2; retrying with default proxy.
    2018-07-13 18:28:10.1534473 5352  5652  DownloadManager [0]14E8.1614::07/13/2018-18:28:10.153 [agent]Received power state change notification: Old: AC; New: AC.
    2018-07-13 18:28:10.7339955 5352  5652  DownloadManager [0]14E8.1614::07/13/2018-18:28:10.733 [agent]Received power state change notification: Old: AC; New: AC.
    2018-07-13 18:28:29.9102152 5352  9180                  Unknown( 24): GUID=1bce64d0-3b5c-3a28-bd28-0e6a0b1dc374 (No Format Information found).
    2018-07-13 18:28:29.9104716 5352  9180                  Unknown( 10): GUID=262b5116-43af-397f-9aa2-1037c99270fc (No Format Information found).
    2018-07-13 18:28:45.7092859 5352  12172 Misc            [0]14E8.2F8C::07/13/2018-18:28:45.709 [susenginelib]Send request failed, hr:0x80072ee2
    2018-07-13 18:28:45.7092983 5352  12172 Misc            [0]14E8.2F8C::07/13/2018-18:28:45.709 [downloadfile]Library download error. Error 0x80072ee2. Will retry. Retry Counter:1
    2018-07-13 18:30:37.9786171 5352  9180                  Unknown( 10): GUID=1bce64d0-3b5c-3a28-bd28-0e6a0b1dc374 (No Format Information found).
    2018-07-13 18:30:37.9787957 5352  9180  IdleTimer       [0]14E8.23DC::07/13/2018-18:30:37.978 [agent]WU operation (SR.UpdateOrchestrator ID 20) started; operation # 117; does<NULL> use network; is not at background priority<NULL>
    2018-07-13 18:30:37.9812390 5352  8756  IdleTimer       [0]14E8.2234::07/13/2018-18:30:37.981 [agent]WU operation (SR.UpdateOrchestrator ID 20, operation # 117) stopped; does<NULL> use network; is not at background priority<NULL>
    2018-07-13 18:30:37.9865576 5352  4988                  Unknown( 18): GUID=1bce64d0-3b5c-3a28-bd28-0e6a0b1dc374 (No Format Information found).
    Freitag, 13. Juli 2018 13:41
  • Hello Neelakandan P,

     

    Glad to help.

     

    0x80072ee2 is a very common error code, which indicate a TIME OUT error.

     

    For the 10 and 8.1 clients you mentioned at the beginning,  does the error occur when they first synced? Or they all have reported their status correctly before.

     

    If it is the first time these clients connecting to the WSUS, this error will usually disappear after several synchronizations (clients to WSUS).

     

    If  this error continues to appear or  they have reported their status correctly before, Try following method to solve this issue.

     

    1. Reset Windows Update Agent on the client.

    https://gallery.technet.microsoft.com/scriptcenter/Reset-Windows-Update-Agent-d824badc

     

    1. Reset IIS on the WSUS server.

    At the command prompt, type  iisreset /noforce.

     

    1. Increase the WSUSpool.

     

    • open the IIS console and locate the Application pools branch.
    • Find the WSUS pool and choose the Advanced settings. Scroll down to the Recycling section.
    • locate the parameter named Private Memory Limit (KB)
    • Increase this value.

     

    1. Try this script.

     

    net stop bits
    net stop wuauserv
    reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v AccountDomainSid /f
    reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v PingID /f
    reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientId /f
    reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientIDValidation /f
    rd /s /q "C:\WINDOWS\SoftwareDistribution"
    net start bits
    net start wuauserv
    wuauclt /resetauthorization /detectnow
    PowerShell.exe (New-Object -ComObject Microsoft.Update.AutoUpdate).DetectNow()
    

     

    Wait for a while, may be few hours, check if it works.

     

    Hope my reply helps and look forward to your feedback.

     

    Best regards,

    Ray Jia


    Please remember to mark the replies as answers if they help.

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    Montag, 16. Juli 2018 05:41