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assosiate custom entity with service calender RRS feed

  • Frage

  • hi

    i have created a custom entity say VISIT where every visit acts as a customer service case, now i want this visit to act similarly as a case in the service calender

    is there any way to do through crm custamizations or can we do it through any sdk or webservices
    Samstag, 5. September 2009 06:29

Antworten

Alle Antworten

  • Hi,

    no, there is no way, its impossible.
    Viele Grüße

    Michael Sulz
    axcentro GmbH
    MVP für Microsoft Dynamics CRM
    • Als Antwort vorgeschlagen ckeller Dienstag, 8. September 2009 10:51
    Montag, 7. September 2009 05:40
  • can we use some third party service calenders like google calender and assisiate it with the custom entity to schedule service appointments and integrate that with the crm
    Montag, 7. September 2009 07:20
  • Hi,

    yes, you can do that when you write a PlugIn or any other code to transfer your service appointments to the other calender.
    Viele Grüße

    Michael Sulz
    axcentro GmbH
    MVP für Microsoft Dynamics CRM
    Montag, 7. September 2009 07:24
  • do u have any idea about the best calender to be used where we can integrate it with crm

    i dont have much knowledge about the plugins.............but if u recommend me some good calender i will try that


    Thanks
    varun kumar
    Montag, 7. September 2009 10:56
  • sorry, i have no stuff in this direction, maybe someone else in this forum.
    Or you use the englilsh forum to ask again in this direction. (You are in the german forum)
    You find the english forum here:
    http://social.microsoft.com/Forums/en-US/crm/threads
    Viele Grüße

    Michael Sulz
    axcentro GmbH
    MVP für Microsoft Dynamics CRM
    Montag, 7. September 2009 11:38