Fragensteller
Skype for Business WebApp
Frage
-
Hello,
I have a Problem with a S4B Web App from a Guest, when I sharing my Desktop.
the guest can see my Desktop for a few minutes, then gets a White Screen and a message to wait for the presenter to share it again. As Proxy Server i use a Sophos UTM.
When the guest put F9 the log says the following:
Dumping Logs: Dump Requested Time - Fri Feb 10 11:21:25 UTC+0100 2017, Reference Time - Fri Feb 10 11:21:19 UTC+0100 2017
11:21:22:391, TL_WARN, , UCWASpecificCommunication, UCWACommunication context is already resumed GET:/ucwa/v1/applications/112215722182_1., Lync_Client_Model_Session_UCWACommunicationContext$$FV_1
11:21:22:479, TL_WARN, , Self, Unknown phoneType: workPhone. OR the particular phonetypes phone is null, Lync_Client_Model_Self_UserOptions$getPhone
11:21:22:479, TL_WARN, , Self, Unknown phoneType: mobilePhone. OR the particular phonetypes phone is null, Lync_Client_Model_Self_UserOptions$getPhone
11:21:22:479, TL_WARN, , Self, Unknown phoneType: homePhone. OR the particular phonetypes phone is null, Lync_Client_Model_Self_UserOptions$getPhone
11:21:22:480, TL_WARN, , Self, Unknown phoneType: otherPhone. OR the particular phonetypes phone is null, Lync_Client_Model_Self_UserOptions$getPhone
11:21:23:342, TL_WARN, , Conversations, Unhandled event received : communication, Lync_Client_Model_Conversation_ConversationMessenger$$8k_0
11:21:23:463, TL_WARN, , Conversations, AppSharer added/updated came but participant is not connected to appsharing for Participant:sip:andreas.mustermann@ews-tools.com, Lync_Client_Model_Conversation_ConversationMessenger$$91_0
11:21:23:859, TL_ERROR, , Framework, Failed to refresh components UI., Lync_Client_PluginFramework_PluginManager$$1c_1, STACKTRACE::
Lync_Client_PluginFramework_PluginManager$$1c_1 anonymous anonymous Lync_Client_Common_EventSource$fireEvent Lync_Client_PluginFramework_PluginComponent$$3_1 Lync_Client_PluginFramework_PluginComponent$$1B_1 anonymous Lync_Client_PluginFramework_PluginObject$$1P_1 Lync_Client_PluginFramework_PluginObjectManager$handleEvent HandlePluginEvent OnEvent
11:21:24:87, TL_WARN, , AVModality, Not attaching render window, Lync_Client_Model_Conversation_VideoChannel$$D9_2
11:21:24:91, TL_WARN, , AVModality, Not attaching render window, Lync_Client_Model_Conversation_VideoChannel$$D9_2
11:21:24:92, TL_WARN, , AVModality, Not attaching render window, Lync_Client_Model_Conversation_VideoChannel$$D9_2
11:21:24:93, TL_WARN, , AVModality, Not attaching render window, Lync_Client_Model_Conversation_VideoChannel$$D9_2
11:21:24:94, TL_WARN, , AVModality, Not attaching render window, Lync_Client_Model_Conversation_VideoChannel$$D9_2
11:21:24:214, TL_ERROR, , UCWASpecificCommunication, Request failed:, Lync_Client_Model_Session_UCWACommunicationContext$$FA_1, STACKTRACE::
Lync_Client_Model_Session_UCWACommunicationContext$$FA_1 Lync_Client_Model_Session_UCWACommunicationContext$onError Lync_Client_Model_Transport_Connection$$M_0 Lync_Client_Model_Transport_Connection$$d_0 anonymous
11:21:24:215, TL_ERROR, , UCWASpecificCommunication, <response>%!PII!{"code":"ServiceFailure","message":"Ihre Anforderung konnte nicht verarbeitet werden.","debugInfo":{"Code":"503","Diagnostics":"2019","errorReportId":"191266008cea4377a5e9a759e8a14fc7"}}!< \response>, Lync_Client_Model_Transport_TransportUtils$$Q, STACKTRACE::
Lync_Client_Model_Transport_TransportUtils$$Q Lync_Client_Model_Transport_TransportUtils$logResponseBody Lync_Client_Model_Session_UCWACommunicationContext$$FA_1 Lync_Client_Model_Session_UCWACommunicationContext$onError Lync_Client_Model_Transport_Connection$$M_0 Lync_Client_Model_Transport_Connection$$d_0 anonymous </response>
11:21:24:216, TL_ERROR, , Conversations, Failed to publish join time, Lync_Client_Model_Conversation_ConversationMessenger$$M7_0, STACKTRACE::
Lync_Client_Model_Conversation_ConversationMessenger$$M7_0 anonymous Lync_Client_Model_Session_UCWACommunicationContext$fireResultsAndFinishContext Lync_Client_Model_Session_UCWACommunicationContext$$FA_1 Lync_Client_Model_Session_UCWACommunicationContext$onError Lync_Client_Model_Transport_Connection$$M_0 Lync_Client_Model_Transport_Connection$$d_0 anonymous
Dumping Logs ENDED
Logger Registered: Fri Feb 10 11:21:25 UTC+0100 2017, Reference Time - Fri Feb 10 11:21:19 UTC+0100 2017
11:21:26:275, TL_ERROR, , Framework, Failed to refresh components UI., Lync_Client_PluginFramework_PluginManager$$1c_1, STACKTRACE::
Lync_Client_PluginFramework_PluginManager$$1c_1 anonymous anonymous Lync_Client_Common_EventSource$fireEvent Lync_Client_PluginFramework_PluginComponent$$3_1 Lync_Client_PluginFramework_PluginComponent$$1B_1 anonymous Lync_Client_PluginFramework_PluginObject$$1P_1 Lync_Client_PluginFramework_PluginObjectManager$handleEvent HandlePluginEvent OnEvent
11:21:29:632, TL_ERROR, , UCWASpecificCommunication, Request failed:, Lync_Client_Model_Session_UCWACommunicationContext$$FA_1, STACKTRACE::
Lync_Client_Model_Session_UCWACommunicationContext$$FA_1 Lync_Client_Model_Session_UCWACommunicationContext$onError Lync_Client_Model_Transport_Connection$$M_0 Lync_Client_Model_Transport_Connection$$d_0 anonymous
11:21:29:633, TL_ERROR, , UCWASpecificCommunication, <response>%!PII!{"code":"ServiceFailure","message":"Ihre Anforderung konnte nicht verarbeitet werden.","debugInfo":{"Code":"503","Diagnostics":"2019","errorReportId":"876ab351a0dd459dab1767b95c12407b"}}!< \response>, Lync_Client_Model_Transport_TransportUtils$$Q, STACKTRACE::
Lync_Client_Model_Transport_TransportUtils$$Q Lync_Client_Model_Transport_TransportUtils$logResponseBody Lync_Client_Model_Session_UCWACommunicationContext$$FA_1 Lync_Client_Model_Session_UCWACommunicationContext$onError Lync_Client_Model_Transport_Connection$$M_0 Lync_Client_Model_Transport_Connection$$d_0 anonymous </response>
11:21:29:634, TL_ERROR, , Conversations, Failed to publish join time, Lync_Client_Model_Conversation_ConversationMessenger$$M7_0, STACKTRACE::
Lync_Client_Model_Conversation_ConversationMessenger$$M7_0 anonymous Lync_Client_Model_Session_UCWACommunicationContext$fireResultsAndFinishContext Lync_Client_Model_Session_UCWACommunicationContext$$FA_1 Lync_Client_Model_Session_UCWACommunicationContext$onError Lync_Client_Model_Transport_Connection$$M_0 Lync_Client_Model_Transport_Connection$$d_0 anonymous
11:21:31:76, TL_ERROR, , UCWASpecificCommunication, Request failed:, Lync_Client_Model_Session_UCWACommunicationContext$$FA_1, STACKTRACE::
Lync_Client_Model_Session_UCWACommunicationContext$$FA_1 Lync_Client_Model_Session_UCWACommunicationContext$onError Lync_Client_Model_Transport_Connection$$M_0 Lync_Client_Model_Transport_Connection$$d_0 anonymous
11:21:31:77, TL_ERROR, , UCWASpecificCommunication, <response>%!PII!{"code":"ServiceFailure","message":"Ihre Anforderung konnte nicht verarbeitet werden.","debugInfo":{"Code":"503","Diagnostics":"2019","errorReportId":"be9c47781c2f4b1686f58d59c60d5fc2"}}!< \response>, Lync_Client_Model_Transport_TransportUtils$$Q, STACKTRACE::
Lync_Client_Model_Transport_TransportUtils$$Q Lync_Client_Model_Transport_TransportUtils$logResponseBody Lync_Client_Model_Session_UCWACommunicationContext$$FA_1 Lync_Client_Model_Session_UCWACommunicationContext$onError Lync_Client_Model_Transport_Connection$$M_0 Lync_Client_Model_Transport_Connection$$d_0 anonymous </response>
11:21:31:78, TL_ERROR, , Conversations, Failed to publish join time, Lync_Client_Model_Conversation_ConversationMessenger$$M7_0, STACKTRACE::
Lync_Client_Model_Conversation_ConversationMessenger$$M7_0 anonymous Lync_Client_Model_Session_UCWACommunicationContext$fireResultsAndFinishContext Lync_Client_Model_Session_UCWACommunicationContext$$FA_1 Lync_Client_Model_Session_UCWACommunicationContext$onError Lync_Client_Model_Transport_Connection$$M_0 Lync_Client_Model_Transport_Connection$$d_0 anonymous
11:22:24:777, TL_WARN, , Conversations, Ignoring connect callback request, Lync_Client_Model_Conversation_ModalityConnectOperation$$S_1
11:22:24:883, TL_WARN, , ASModality, qoe url is empty, Lync_Client_Model_Conversation_MediaModality$$Bd_4
11:22:24:903, TL_ERROR, , Conversations, No permission to disconnect from applicationSharing modality in conversation E9991CBF-A69B-4923-B06F-C833554A7DF0, Lync_Client_Model_Conversation_Modality$$1R_3, STACKTRACE::
Lync_Client_Model_Conversation_Modality$$1R_3 Lync_Client_Model_Conversation_ASModality$componentEventReceived anonymous anonymous Lync_Client_Common_EventSource$fireEvent Lync_Client_PluginFramework_PluginComponent$$1B_1 anonymous Lync_Client_PluginFramework_PluginObject$$1P_1 Lync_Client_PluginFramework_PluginObjectManager$handleEvent HandlePluginEvent OnEvent
11:22:26:158, TL_WARN, , Conversations, Modality session /ucwa/v1/applications/112215722182/communication/applicationSharingSessions/fcc3cc59902a43f6b0a875be1c9fdc3f could not be found to remove, Lync_Client_Model_Conversation_ConversationMessenger$$LM_0Thanks.
PS: Sorry for my perfect english :)
- Bearbeitet Ali Sivgin Freitag, 10. Februar 2017 10:25
