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Cannot install Hotfix of KB976586 RRS feed

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  • Hi @ all:

    System: Win7Pro 64bit, all Updates installed

    Problem:

    The system is a little fileserver and it is administrated via remotedesktop. When trying to connect to the system via remotedesktop, the system crashed down and made a reboot.

    Watching in system event protocol, i found the problem: Wininit Event-ID 1015, lsass.exe crashed with statuscode 255

    I googled the stauscode and found this hotfix:
    http://support.microsoft.com/kb/976586/en

    I tried to install the hotfix (filename 'Windows6.1-KB976586-x64.msu'), but after showing the error message that the hotfix is not applicabale the installation process aborts.

    Can anyone help me to fix the problem please?
    Thank you!

    Regards,

    Markus

    Dienstag, 12. Juni 2012 21:30

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