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SCSM 2016 Neuinstallation schlägt mit "An error occurred while executing a custom action:_PopulateUserRoles" fehl. RRS feed

  • Frage

  • Hallo zusammen,

    ich versuche mich gerade an einer Testinstallation von System Center Service Manager 2016.
    Leider scheitert dies immer bei dem selben Fehler, der Installation des Service Manager Servers.
    Die Umgebung besteht aus einem SQL Server mit mehreren Instancen sowie dem zu installierenden SCSM 2016 Server.
    Die Vorraussetzungen und Userkonten wurden nach TechNet konfiguriert.
    Wo könnte hier der Fehler liegen? Vielen Dank für die Unterstützung.

    Gruss
    Michael

    SCSMInstall01.log:

    MSI (s) (DC:D8) [16:20:52:640]: Executing op: ActionStart(Name=_PopulateUserRoles,,)
    MigrateManagementPacksEnd: End (success)
    MSI (s) (DC:D8) [16:20:52:651]: Executing op: CustomActionSchedule(Action=_PopulateUserRoles,ActionType=17409,Source=BinaryData,Target=PopulateUserRoles,CustomActionData=DOMAIN\SCSM_Administrators|DOMAIN\SCSM_SA|0|1)
    MSI (s) (DC:34) [16:20:52:660]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI4D1D.tmp, Entrypoint: PopulateUserRoles
    SFXCA: Extracting custom action to temporary directory: C:\Windows\Installer\MSI4D1D.tmp-\
    SFXCA: Binding to CLR version v4.0.30319
    Calling custom action CAManaged!Microsoft.MOMv3.Setup.MOMv3ManagedCAs.PopulateUserRoles
    DoesMOMDBExist:  Starting attempt 0 of 5.
    DoesMOMDBExist:  Opened the DB connection using Data Source=SCSMSQL\SCSM;Initial Catalog=ServiceManagerXXX;Integrated Security=True;Persist Security Info=False.
    PopulatingUserRoles: Populating user roles for SM Server
    PopulatingUserRoles error: System.UnauthorizedAccessException : Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
    CustomAction _PopulateUserRoles returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

    SCSMSetupWizard02.log:

    04:03:13:Install Progress - (InstallServices) Installing new services
    04:03:13:Install Progress - (_SetConfigServiceAccount.D2179E31_E456_401A_A820_CEBB135E3429) Setting Config Service account
    04:03:13:Install Progress - (_SetSDKServiceAccount) Setting SDK Service account
    04:06:29:Install Progress - (_MPProcessorDeferred) Importing Management Packs
    04:20:57:An error occurred while executing a custom action:_PopulateUserRoles
    This upgrade attempt has failed before permanent modifications were made. Upgrade has successfully rolled back to the original state of the system. Once the correction are made, you can retry upgrade for this role.
    04:20:57:Install Progress - (Rollback) Rolling back action:
    04:20:57:statusUpdate: Resetting progress bar for MSI: MaxValue 10924
    04:21:42:mtError: The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 25211.
    04:21:49:MsiInstallProduct finished for msi C:\Temp\SCSM2016\Setup\Server\SM.msi.
    04:21:49:LaunchMSI: Setting rollback to true
    04:21:49:LaunchMSI: MSI C:\Temp\SCSM2016\Setup\Server\SM.msi returned error 1603:Fatal error during installation
    04:21:49:ProcessInstalls: Install Item System Center Service Manager Install failed to install.  We did not launch the post process delegate.
    04:21:49:SetProgressScreen: FinishMinorStep.
    08:29:21:Application Ended

    Sonntag, 1. Januar 2017 19:45

Antworten

  • Hallo,

    dass Problem wurde gelöst.
    Es kam dadurch zustande, dass der Datenbankserver als Betriebssystemsprache Deutsch hat und der
    neue SCSM Server Englisch. Haben beide die selbe Systemsprache funktioniert die Installation ohne
    Probleme.

    Gruss
    Michael

    Mittwoch, 1. Februar 2017 08:52

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