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Office 365 Installer schlägt fehl RRS feed

  • Frage

  • Wir haben vor Office365 bei uns im Unternehmen einzuführen, jedoch kriege ich beim Office 365 Installer Wizard ständig eine Fehlermeldung beim Download.

    "Download of Office 365 file failed, error =" und im Wizard dann

    "Error: The SMS Provider reported an error.

    Laut dem PatchDownloader.log schlägt es bei der i640.cab.cat beim der FileHashCheck fehl. Davor die Dateien werden ohne Fehler geladen.

    Downloading file \\SERVER\Microsoft_Office365_x64\office\data\16.0.13231.20368\i640.cab.cat from http://officecdn.microsoft.com/pr/492350f6-3a01-4f97-b9c0-c7c6ddf67d60/office/data/16.0.13231.20368/i640.cab.cat.	Software Updates Patch Downloader	26.10.2020 15:11:43	21516 (0x540C)
    FileHash value is NULL. Hash verification for this file will not be performed.	Software Updates Patch Downloader	26.10.2020 15:11:43	21516 (0x540C)
    Connecting - Adding file range by calling HttpAddRequestHeaders, range string = "Range: bytes=0-"	Software Updates Patch Downloader	26.10.2020 15:11:43	11132 (0x2B7C)
    Download http://officecdn.microsoft.com/pr/492350f6-3a01-4f97-b9c0-c7c6ddf67d60/office/data/16.0.13231.20368/i640.cab.cat in progress: 27 percent complete	Software Updates Patch Downloader	26.10.2020 15:11:43	11132 (0x2B7C)
    Download http://officecdn.microsoft.com/pr/492350f6-3a01-4f97-b9c0-c7c6ddf67d60/office/data/16.0.13231.20368/i640.cab.cat in progress: 55 percent complete	Software Updates Patch Downloader	26.10.2020 15:11:43	11132 (0x2B7C)
    Download http://officecdn.microsoft.com/pr/492350f6-3a01-4f97-b9c0-c7c6ddf67d60/office/data/16.0.13231.20368/i640.cab.cat in progress: 82 percent complete	Software Updates Patch Downloader	26.10.2020 15:11:43	11132 (0x2B7C)
    Download http://officecdn.microsoft.com/pr/492350f6-3a01-4f97-b9c0-c7c6ddf67d60/office/data/16.0.13231.20368/i640.cab.cat in progress: 100 percent complete	Software Updates Patch Downloader	26.10.2020 15:11:43	11132 (0x2B7C)
    Download http://officecdn.microsoft.com/pr/492350f6-3a01-4f97-b9c0-c7c6ddf67d60/office/data/16.0.13231.20368/i640.cab.cat to C:\Users\A3807~1.AFE\AppData\Local\Temp\38\CAB5AE1.tmp returns 0	Software Updates Patch Downloader	26.10.2020 15:11:43	11132 (0x2B7C)
    Using machine settings for CRL checking.	Software Updates Patch Downloader	26.10.2020 15:11:43	11132 (0x2B7C)
    Cert revocation check is disabled so cert revocation list will not be checked.	Software Updates Patch Downloader	26.10.2020 15:11:43	11132 (0x2B7C)
    To enable cert revocation check use: UpdDwnldCfg.exe /checkrevocation	Software Updates Patch Downloader	26.10.2020 15:11:43	11132 (0x2B7C)
    Verifying file trust C:\Users\A3807~1.AFE\AppData\Local\Temp\38\CAB5AE1.tmp	Software Updates Patch Downloader	26.10.2020 15:11:43	11132 (0x2B7C)
    Authentication of file C:\Users\A3807~1.AFE\AppData\Local\Temp\38\CAB5AE1.tmp failed, error 0x800b0004	Software Updates Patch Downloader	26.10.2020 15:11:43	11132 (0x2B7C)
    FileHash value is NULL. Hash verification for this file will not be performed.	Software Updates Patch Downloader	26.10.2020 15:11:53	21516 (0x540C)
    Connecting - Adding file range by calling HttpAddRequestHeaders, range string = "Range: bytes=0-"	Software Updates Patch Downloader	26.10.2020 15:11:53	14532 (0x38C4)
    Download http://officecdn.microsoft.com/pr/492350f6-3a01-4f97-b9c0-c7c6ddf67d60/office/data/16.0.13231.20368/i640.cab.cat in progress: 27 percent complete	Software Updates Patch Downloader	26.10.2020 15:11:53	14532 (0x38C4)
    Download http://officecdn.microsoft.com/pr/492350f6-3a01-4f97-b9c0-c7c6ddf67d60/office/data/16.0.13231.20368/i640.cab.cat in progress: 55 percent complete	Software Updates Patch Downloader	26.10.2020 15:11:53	14532 (0x38C4)
    Download http://officecdn.microsoft.com/pr/492350f6-3a01-4f97-b9c0-c7c6ddf67d60/office/data/16.0.13231.20368/i640.cab.cat in progress: 82 percent complete	Software Updates Patch Downloader	26.10.2020 15:11:53	14532 (0x38C4)
    Download http://officecdn.microsoft.com/pr/492350f6-3a01-4f97-b9c0-c7c6ddf67d60/office/data/16.0.13231.20368/i640.cab.cat in progress: 100 percent complete	Software Updates Patch Downloader	26.10.2020 15:11:53	14532 (0x38C4)
    Download http://officecdn.microsoft.com/pr/492350f6-3a01-4f97-b9c0-c7c6ddf67d60/office/data/16.0.13231.20368/i640.cab.cat to C:\Users\A3807~1.AFE\AppData\Local\Temp\38\CAB8230.tmp returns 0	Software Updates Patch Downloader	26.10.2020 15:11:53	14532 (0x38C4)
    Using machine settings for CRL checking.	Software Updates Patch Downloader	26.10.2020 15:11:53	14532 (0x38C4)
    Cert revocation check is disabled so cert revocation list will not be checked.	Software Updates Patch Downloader	26.10.2020 15:11:53	14532 (0x38C4)
    To enable cert revocation check use: UpdDwnldCfg.exe /checkrevocation	Software Updates Patch Downloader	26.10.2020 15:11:53	14532 (0x38C4)
    Verifying file trust C:\Users\A3807~1.AFE\AppData\Local\Temp\38\CAB8230.tmp	Software Updates Patch Downloader	26.10.2020 15:11:53	14532 (0x38C4)
    Authentication of file C:\Users\A3807~1.AFE\AppData\Local\Temp\38\CAB8230.tmp failed, error 0x800b0004	Software Updates Patch Downloader	26.10.2020 15:11:53	14532 (0x38C4)
    ERROR: DownloadContentFiles() failed with hr=0x80073633	Software Updates Patch Downloader	26.10.2020 15:12:03	21516 (0x540C)
    

    vor ein Paar Monaten ging es alles noch wunderbar. An der Firewall und AV liegt es nicht, habe ich ausgeschlossen.

    Kann es am Update auf 2006 liegen? Bilder von der Fehlermeldung kann ich noch nicht Hochladen.

    Montag, 26. Oktober 2020 14:51

Antworten

Alle Antworten

  • https://docs.microsoft.com/en-us/answers/questions/136944/failed-to-download-content-id-error-invalid-certif.html

    werde mal den Workaround probieren und dann bescheid geben.

    Montag, 26. Oktober 2020 15:20
  • Der Workaround mit dem deinstallieren des Oktober 2020 Updates (KB4580346) funktioniert.
    Montag, 26. Oktober 2020 17:10
  • Hallo Alexej Fedorov,

    vielen Dank für Deinen Beitrag!

    Grüße,

    Mihaela


    Bitte haben Sie Verständnis dafür, dass im Rahmen dieses Forums, welches auf dem Community-Prinzip „IT-Pros helfen IT-Pros“ beruht, kein technischer Support geleistet werden kann oder sonst welche garantierten Maßnahmen seitens Microsoft zugesichert werden können.

    Montag, 26. Oktober 2020 17:22
    Moderator