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Problem with WIndows 7 and Internet Explorer 11 RRS feed

  • Frage

  • I have Windows 7 Pro and just completed installing Service Pack 1.  I checked the the System information and it indicates that the Service Pack did in fact install.  I am now trying to install the latest version of Windows Explorer 11 and when I try, I get a message that states "Operating System is not Supported" "you need Windows 7 SP1 or Server 2008 R2 SP1 to install Internet Explorer 11.

     I have worked on this problem for about six hours.  Reinstalled Service Pack 1 and anything else I can think of.  I can't get Internet Explorer 11 to install.  I use GMail and it is advising me that I need to upgrade to the lates version Internet Explorer.

    Can anyone give me some advice?

    Freitag, 14. November 2014 03:00

Antworten

  • Check this for prerequisite : 

    https://support.microsoft.com/kb/2847882?wa=wsignin1.0

    Troubleshooting : 

    http://support.microsoft.com/kb/2872074/


    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    • Als Antwort vorgeschlagen arnavsharma Mittwoch, 19. November 2014 11:35
    • Als Antwort markiert arnavsharma Freitag, 21. November 2014 01:55
    Freitag, 14. November 2014 10:54
  • Which version of Internet Explorer are you currently running? And how are you trying to install IE 11?

    Although there are standalone installers for IE, it's usually best if you can install it through Windows Update. From memory I think IE 11 can only be installed on top of IE 9 or 10. 

    Please can you open Windows Update, and click Check for updates. Once this has finished checking, look in both Important and Optional updates, and see if an updated version of IE appears.


    Regards,

    James Henderson

    MTA: Windows Server Admin Fundamentals

    MTA: Networking Fundamentals

    • Als Antwort vorgeschlagen arnavsharma Mittwoch, 19. November 2014 11:35
    • Als Antwort markiert arnavsharma Freitag, 21. November 2014 01:55
    Freitag, 14. November 2014 11:36

Alle Antworten

  • Check this for prerequisite : 

    https://support.microsoft.com/kb/2847882?wa=wsignin1.0

    Troubleshooting : 

    http://support.microsoft.com/kb/2872074/


    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    • Als Antwort vorgeschlagen arnavsharma Mittwoch, 19. November 2014 11:35
    • Als Antwort markiert arnavsharma Freitag, 21. November 2014 01:55
    Freitag, 14. November 2014 10:54
  • Which version of Internet Explorer are you currently running? And how are you trying to install IE 11?

    Although there are standalone installers for IE, it's usually best if you can install it through Windows Update. From memory I think IE 11 can only be installed on top of IE 9 or 10. 

    Please can you open Windows Update, and click Check for updates. Once this has finished checking, look in both Important and Optional updates, and see if an updated version of IE appears.


    Regards,

    James Henderson

    MTA: Windows Server Admin Fundamentals

    MTA: Networking Fundamentals

    • Als Antwort vorgeschlagen arnavsharma Mittwoch, 19. November 2014 11:35
    • Als Antwort markiert arnavsharma Freitag, 21. November 2014 01:55
    Freitag, 14. November 2014 11:36