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Your message can't be delivered because you do not have permissions to send to this email address.

    Frage

  • Dear All , 

    I would to change this DSN message but I tried but cannot fix so that I would request to help in this regards.

    "Your message can't be delivered because you do not have permissions to send to this email address. Ask the recipient’s e-mail administrator to grant you permissions and then try again. For more information about this issue see DSN code 5.7.1 in Exchange Online.

    Thanks 

    Dienstag, 1. Mai 2018 07:10

Alle Antworten

  • Have a look here:

    https://support.office.com/en-ie/article/fix-email-delivery-issues-for-error-code-550-5-7-1-in-office-365-da1ff375-f88f-4a3e-b81f-06cdb6ecae3c


    **Please don't forget to mark as helpful or answer**

    Dienstag, 1. Mai 2018 08:43
  • Dear , I gone through that but it not help.
    Mittwoch, 2. Mai 2018 04:21
  • is it a group you are emailing?

    **Please don't forget to mark as helpful or answer**

    Mittwoch, 2. Mai 2018 07:09
  • Hi IGFY,

    According to your description, you want to modify this DSN message, right?

    If so, the answer is NO, this DSN message is a built-in message, we cannot change it, it's by design. We can change the custom DSN message only.

    Details see: Manage DSN messages

    If any misunderstanding, please feel free post back.


    Best Regards,
    Niko Cheng


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Mittwoch, 2. Mai 2018 08:27
    Moderator
  • Dear Niko , 

    Thanks for confirmation ,  There is any way to change message for disable users ( whenever users select disable user message "  You don't have permission to send to email@abc.com) there any rule and way change such message . 

    Mittwoch, 16. Mai 2018 08:18
  • Hi IGFY,

    You can use a transport rule to define the message for these disabled users, as below:


    Best Regards,
    Niko Cheng


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Mittwoch, 16. Mai 2018 08:36
    Moderator
  • Dear Niko , 

    Thanks ,  But rule not overriding to DSN message . Still DSN message appearing to sender .

    Delivery has failed to these recipients or groups:<o:p></o:p>

    123@xyz.com (123@xyz.com)                                                                                                            You don't have permission to send to this user.

    Your message wasn't delivered due to an e-mail rule restriction created by the recipient's organization e-mail administrator. Please contact the recipient or the recipient's e-mail administrator to remove the restriction.
    For more information about this error see DSN code 5.7.1 in Exchange Online.

    Here auto reply from NDR and from Rule so how we can block NDR



    • Bearbeitet IGFY Mittwoch, 16. Mai 2018 11:32
    Mittwoch, 16. Mai 2018 09:57
  • Hi IGFY,

    By default, system message(such as NDR) will not be processed by transport rule, it's by design. 

    Lets you create rules to process these messages through rules when receiving them and before generating NDR messages.


    Best Regards,
    Niko Cheng


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Montag, 21. Mai 2018 10:01
    Moderator