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Windows Server 2012 stürzt sporadisch (ca. all 4-6 Wochen) während des Windows-Wartungszeitfenster ab RRS feed

  • Allgemeine Diskussion

  • Wir haben auf mehreren HP Servern (DL 120 G7 und DL380e G8) mit Windows 2012 das Problem das die Server sporadisch einen Bluescreen/Reset während des Windows-Wartungsfenster verursachen.

    Laut dem HP Support sind die Hardwareplattformen OK.

    Wir haben folgenden Fehlercode:

    Der Computer wurde nach einem schwerwiegenden Fehler neu gestartet. Der Fehlercode war: 0x00000019 (0x0000000000000021, 0xfffff8a00af4f000, 0x00000000000013b0, 0x0000040000000500). Ein volles Abbild wurde gespeichert in: C:\Windows\MEMORY.DMP. Berichts-ID: 022314-71791-01.

    Wie gewünscht, hier das Ergebnis von !analyze -v: 

    BugCheck 19, {21, fffff8a008c6a000, 13b0, 40000000500}

    *** WARNING: Unable to verify timestamp for MxG2hDO64.sys
    *** ERROR: Module load completed but symbols could not be loaded for MxG2hDO64.sys
    Probably caused by : MxG2hDO64.sys ( MxG2hDO64+51676 )

    Followup: MachineOwner
    ---------

    3: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    BAD_POOL_HEADER (19)
    The pool is already corrupt at the time of the current request.
    This may or may not be due to the caller.
    The internal pool links must be walked to figure out a possible cause of
    the problem, and then special pool applied to the suspect tags or the driver
    verifier to a suspect driver.
    Arguments:
    Arg1: 0000000000000021, the data following the pool block being freed is corrupt. Typically this means the consumer (call stack ) has overrun the block.
    Arg2: fffff8a008c6a000, The pool pointer being freed.
    Arg3: 00000000000013b0, The number of bytes allocated for the pool block.
    Arg4: 0000040000000500, The corrupted value found following the pool block.

    Debugging Details:
    ------------------


    BUGCHECK_STR: 0x19_21

    POOL_ADDRESS: GetPointerFromAddress: unable to read from fffff8017356b168
    GetUlongFromAddress: unable to read from fffff8017356b1f8
    fffff8a008c6a000 Paged pool

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT_SERVER

    PROCESS_NAME: csrss.exe

    CURRENT_IRQL: 0

    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

    LAST_CONTROL_TRANSFER: from fffff801734858a4 to fffff8017326d440

    STACK_TEXT:
    fffff880`146bc8c8 fffff801`734858a4 : 00000000`00000019 00000000`00000021 fffff8a0`08c6a000 00000000`000013b0 : nt!KeBugCheckEx
    fffff880`146bc8d0 fffff880`0d523676 : fffff8a0`08c6a000 fffff8a0`08c6a000 00000000`00000001 00000000`58544d44 : nt!ExFreePool+0x792
    fffff880`146bc9b0 fffff8a0`08c6a000 : fffff8a0`08c6a000 00000000`00000001 00000000`58544d44 00000000`00000001 : MxG2hDO64+0x51676
    fffff880`146bc9b8 fffff8a0`08c6a000 : 00000000`00000001 00000000`58544d44 00000000`00000001 fffff880`0d50d8a9 : 0xfffff8a0`08c6a000
    fffff880`146bc9c0 00000000`00000001 : 00000000`58544d44 00000000`00000001 fffff880`0d50d8a9 fffff8a0`feed8801 : 0xfffff8a0`08c6a000
    fffff880`146bc9c8 00000000`58544d44 : 00000000`00000001 fffff880`0d50d8a9 fffff8a0`feed8801 00000000`00000000 : 0x1
    fffff880`146bc9d0 00000000`00000001 : fffff880`0d50d8a9 fffff8a0`feed8801 00000000`00000000 00000000`00000000 : 0x58544d44
    fffff880`146bc9d8 fffff880`0d50d8a9 : fffff8a0`feed8801 00000000`00000000 00000000`00000000 00000000`00000000 : 0x1
    fffff880`146bc9e0 fffff8a0`feed8801 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : MxG2hDO64+0x3b8a9
    fffff880`146bc9e8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff880`0d50fdff : 0xfffff8a0`feed8801


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    MxG2hDO64+51676
    fffff880`0d523676 ?? ???

    SYMBOL_STACK_INDEX: 2

    SYMBOL_NAME: MxG2hDO64+51676

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: MxG2hDO64

    IMAGE_NAME: MxG2hDO64.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 4fedf361

    FAILURE_BUCKET_ID: 0x19_21_MxG2hDO64+51676

    BUCKET_ID: 0x19_21_MxG2hDO64+51676

    ANALYSIS_SOURCE: KM

    FAILURE_ID_HASH_STRING: km:0x19_21_mxg2hdo64+51676

    FAILURE_ID_HASH: {e57877a1-860f-4029-c7ca-62842e9b4e1c}

    Followup: MachineOwner
    ---------


    ************* Symbol Path validation summary **************
    Response Time (ms) Location
    Deferred SRV*E:\Symbol_temp*http://msdl.microsoft.com/download/symbols

    


    Montag, 24. Februar 2014 10:10

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