none
Bluescreen Ntfs.sys ( Ntfs+aaee1 ) RRS feed

  • Allgemeine Diskussion

  • Hallo!

    Heute ist bei unserem Kunden der SBS 2008 mit untenstehenden Bluescreen ausgestiegen und wieder neugestartet.

    Es handelt sich um einen physikalischen Hyper-V Server. Hat jemand eine Idee?

     

     

    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Windows\Minidump\Mini071311-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: *** Invalid ***
    ****************************************************************************
    * Symbol loading may be unreliable without a symbol search path.           *
    * Use .symfix to have the debugger choose a symbol path.                   *
    * After setting your symbol path, use .reload to refresh symbol locations. *
    ****************************************************************************
    Executable search path is:
    *********************************************************************
    * Symbols can not be loaded because symbol path is not initialized. *
    *                                                                   *
    * The Symbol Path can be set by:                                    *
    *   using the _NT_SYMBOL_PATH environment variable.                 *
    *   using the -y <symbol_path> argument when starting the debugger. *
    *   using .sympath and .sympath+                                    *
    *********************************************************************
    Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (4 procs) Free x64
    Product: LanManNt, suite: SmallBusiness TerminalServer SmallBusinessRestricted SingleUserTS
    Machine Name:
    Kernel base = 0xfffff800`01c1b000 PsLoadedModuleList = 0xfffff800`01ddfdd0
    Debug session time: Wed Jul 13 11:35:57.953 2011 (GMT+2)
    System Uptime: 19 days 3:09:21.617
    *********************************************************************
    * Symbols can not be loaded because symbol path is not initialized. *
    *                                                                   *
    * The Symbol Path can be set by:                                    *
    *   using the _NT_SYMBOL_PATH environment variable.                 *
    *   using the -y <symbol_path> argument when starting the debugger. *
    *   using .sympath and .sympath+                                    *
    *********************************************************************
    Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..
    Loading User Symbols
    Loading unloaded module list
    ......
    Unable to load image \SystemRoot\System32\Drivers\Ntfs.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for Ntfs.sys
    *** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 24, {1904aa, fffffa6009e17008, fffffa6009e169e0, fffffa60012b3ee1}

    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.

    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!KPRCB                                      ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!KPRCB                                      ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    *********************************************************************
    * Symbols can not be loaded because symbol path is not initialized. *
    *                                                                   *
    * The Symbol Path can be set by:                                    *
    *   using the _NT_SYMBOL_PATH environment variable.                 *
    *   using the -y <symbol_path> argument when starting the debugger. *
    *   using .sympath and .sympath+                                    *
    *********************************************************************
    *********************************************************************
    * Symbols can not be loaded because symbol path is not initialized. *
    *                                                                   *
    * The Symbol Path can be set by:                                    *
    *   using the _NT_SYMBOL_PATH environment variable.                 *
    *   using the -y <symbol_path> argument when starting the debugger. *
    *   using .sympath and .sympath+                                    *
    *********************************************************************
    Probably caused by : Ntfs.sys ( Ntfs+aaee1 )

    Followup: MachineOwner
    ---------

    Mittwoch, 13. Juli 2011 12:29

Alle Antworten

  • Hi Bastian,
     
    > Heute ist bei unserem Kunden der SBS 2008 mit untenstehenden Bluescreen
    > ausgestiegen und wieder neugestartet.
    >
    > Es handelt sich um einen physikalischen Hyper-V Server. Hat jemand eine
    > Idee?
     
    Vorab: Wurde auf dem SBS-Server die Hper-V Rolle aktiviert? Wenn ja, ist
    dies ausdrücklich nicht supportet (*) und ein "erwartetes" Verhalten (eines
    SBS mit Hyper-V unter Last)
     
    Wenn nicht, wo tritt der Bluescreen auf? In der VM des SBS oder direkt auf
    dem Hyper-V Host?
     
    Welche Rollen bzw. Software wurden zusätzlich auf dem Hyper-V Host (*)
    installiert?
     
     
    * Technical Considerations for Using Hyper-V in a Windows Small Business
    Server 2008 Environment
    [..]
    Microsoft strongly recommends that a parent partition contain only the
    Hypervisor. Because of this, Windows SBS 2008 does not support using the
    primary server as a Hyper-V parent partition.
    [..]
     
     
    --
    Tobias Redelberger
    StarNET Services (HomeOffice)
    Frankfurter Allee 193
    D-10365 Berlin
    Tel: +49 (30) 86 87 02 678
    Mobil: +49 (163) 84 74 421
    Email: T.Redelberger@starnet-services.net
     
    Donnerstag, 14. Juli 2011 07:50
    Moderator
  • >>>Vorab: Wurde auf dem SBS-Server die Hper-V Rolle aktiviert? Wenn ja, ist
    >>>dies ausdrücklich nicht supportet (*) und ein "erwartetes" Verhalten (eines
    >>>SBS mit Hyper-V unter Last)
    Es handelt sich um einen Windows Server 2008 Standard mit Hyper-V. Dort  gibt es 2x VM`s ( Terminalserver und SBS 2008)
    >>>Wenn nicht, wo tritt der Bluescreen auf? In der VM des SBS oder direkt auf
    >>>dem Hyper-V Host?
    In der VM des SBS
    >>>Welche Rollen bzw. Software wurden zusätzlich auf dem Hyper-V Host (*)
    >>>installiert?
    Nur die Hyper-V Rolle
    Donnerstag, 14. Juli 2011 14:50
  • Hi Bastian,
     
    >>>> Vorab: Wurde auf dem SBS-Server die Hper-V Rolle aktiviert? Wenn ja,
    >>>> ist dies ausdrücklich nicht supportet (*) und ein "erwartetes"
    >>>> Verhalten (eines SBS mit Hyper-V unter Last)
    > Es handelt sich um einen Windows Server 2008 Standard mit Hyper-V. Dort
    > gibt es 2x VM`s ( Terminalserver und SBS 2008)
    >>>> Wenn nicht, wo tritt der Bluescreen auf? In der VM des SBS oder direkt
    >>>> auf dem Hyper-V Host?
    > In der VM des SBS
    >>>> Welche Rollen bzw. Software wurden zusätzlich auf dem Hyper-V Host (*)
    >>>> installiert?
    > Nur die Hyper-V Rolle
     
    Grenz einmal anhand folgendem Artikel die Fehlermeldung ein und berichte
    uns von den neuen Ergebnisen:
     
    -> RESOLUTION
    ...
     
    Des Weiteren nimm folgenden Artikel für eine bessere Debug-Analyse:
     
    How to Debug Kernel Mode Blue Screen Crashes (for beginners)
     
    --
    Tobias Redelberger
    StarNET Services (HomeOffice)
    Frankfurter Allee 193
    D-10365 Berlin
    Tel: +49 (30) 86 87 02 678
    Mobil: +49 (163) 84 74 421
    Email: T.Redelberger@starnet-services.net
     
    Freitag, 15. Juli 2011 07:21
    Moderator
  • Hallo,

    hat der Tipp von Tobias weitergeholfen?

    Gruss,
    Raul

    Mittwoch, 27. Juli 2011 10:58
  • Hallo!

    Der Fehler ist bislang nicht mehr aufgetaucht.

    Donnerstag, 11. August 2011 14:38