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Exchange 2007 freezes when logging in via RDP RRS feed

  • Question

  • At my new job I logged in to the Exchange 2007 server via RDP for the first time. The RDP connection displayed a black screen and then exchange became unresponsive. I could ping the server but could not connect to it with Computer Manager or use command line utilities to see if my RDP connection was active. All clients continued to work and were able to communicate with the server. A few users did not have Outlook running at the time and those users were unable to connect to the Exchange server. My outlook session continued to work so I closed outlook and reopened at which point i could no longer connect to exchange.

    Rebooting the server resolved the issue but I have never seen an RDP connection kill a server. Anyone ever experience this issue? Any idea what to look for? I have worked with Exchange 2007 for a few years and have never experienced this issue. I checked the event logs and nothing obvious was logged at the time the server crashed. 

    Any input appreciated.

    Thanks.

    Tuesday, August 28, 2012 5:42 AM

Answers

  • Yes, I have seen this.
    It isn't an Exchange issue - the only time I have seen it is with VMWARE, with the wrong video card driver installed on Windows 2008 R2.

    Simon.


    Simon Butler, Exchange MVP
    Blog | Exchange Resources | In the UK? Hire Me.

    • Proposed as answer by Jamestechman Tuesday, August 28, 2012 5:43 PM
    • Marked as answer by Terence Yu Wednesday, September 5, 2012 8:17 AM
    Tuesday, August 28, 2012 3:09 PM

All replies

  • Yes, I have seen this.
    It isn't an Exchange issue - the only time I have seen it is with VMWARE, with the wrong video card driver installed on Windows 2008 R2.

    Simon.


    Simon Butler, Exchange MVP
    Blog | Exchange Resources | In the UK? Hire Me.

    • Proposed as answer by Jamestechman Tuesday, August 28, 2012 5:43 PM
    • Marked as answer by Terence Yu Wednesday, September 5, 2012 8:17 AM
    Tuesday, August 28, 2012 3:09 PM
  • thanks for the suggestion. Our exchange server is running on VMware 4.1. I have downloaded the correct video driver and need to install and test.

    Philip T

    Tuesday, August 28, 2012 5:45 PM