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when i Plug the pen drive my windows get hanged RRS feed

  • Question

  • Hi,

    I have windows xp installed in my system & i also have a original quick heal antivirus which is up to date ,whenever i plug any pen drive in my system then my system get hanged & then i have to restart my system i don't know what was wrong with my PC

    Thanks in Advance

    Rakesh Kumar

     


    Rakesh Kumar
    Friday, November 25, 2011 9:38 AM

Answers

  • Hi,

    I got it ,It was quick heal antivirus which was creating trouble ,actually i checked that in quick heal file & folder explorer button there was a virus file showing  in H:(Pen drive icon name) drive i remove that file & restarted my pc & My problem solved.

     


    Rakesh Kumar
    • Marked as answer by RakeshKumar86 Tuesday, November 29, 2011 10:41 AM
    Tuesday, November 29, 2011 10:41 AM

All replies

  • Hi,

    From your description, I suspect a hardwarefailure. I would suggets to test using an aletrante OS (Windows PE or some Linux Live cd) whther the hardware functions as desired.

    If this does function, run sfc/ scannow to find and resolve issues with missing or corrupted operating system files (http://windows.microsoft.com/en-US/windows7/products/features)

    Also make sure both Windows as the device drivers are fully up-to-date. Check the computer (or motherboard) manufacturer's website for updates on device drivers. 


    MCP/MCSA/MCTS/MCITP
    Friday, November 25, 2011 3:43 PM
  • Hi,

    I got it ,It was quick heal antivirus which was creating trouble ,actually i checked that in quick heal file & folder explorer button there was a virus file showing  in H:(Pen drive icon name) drive i remove that file & restarted my pc & My problem solved.

     


    Rakesh Kumar
    • Marked as answer by RakeshKumar86 Tuesday, November 29, 2011 10:41 AM
    Tuesday, November 29, 2011 10:41 AM